Assistant Team Manager – WeBuyBricks
Department: WeBuyBricks / LEGO
Company: WeBuyBooks
Reports to: LEGO Team Manager
About the Role
WeBuyBooks is looking for an enthusiastic and technically capable Assistant Team Manager to join our growing WeBuyBricks department.
This is an exciting opportunity to play a key role in a fast-moving operation that combines traditional warehouse processes with innovative technology, including AI-powered LEGO identification and sorting systems, automated conveyor systems and specialist machinery.
Working alongside the LEGO Team Manager, you will help manage the day-to-day running of the department, ensuring that both our people and our equipment are performing effectively. The role requires someone who is equally comfortable leading and developing a team as they are investigating a technical problem with a machine or process.
You will be involved across the full WeBuyBricks operation, from checking incoming LEGO stock through to AI-assisted sorting, listing products for sale, quality control and ensuring orders and stock are processed accurately and efficiently.
Key ResponsibilitiesTeam Management & Leadership
- Assist the Team Manager with the day-to-day management of the WeBuyBricks team.
- Help organise staff and workloads to ensure daily targets and priorities are achieved.
- Lead, motivate and support team members across the different processes within the department.
- Monitor individual and team performance, providing coaching and guidance where required.
- Help train new and existing employees in operational processes, machinery and systems.
- Ensure high standards of productivity, accuracy, housekeeping and health & safety are maintained.
- Deputise for the Team Manager when required and take responsibility for the department in their absence.
AI, Machinery & Technical Support
- Support the operation of our AI-powered LEGO identification and sorting technology.
- Operate and oversee automated conveyor and sorting systems used throughout the department.
- Carry out first-line fault finding and troubleshooting when machinery, conveyors or associated systems develop problems.
- Identify and rectify straightforward mechanical, electrical, software or connectivity issues where appropriate.
- Recognise when faults require escalation to internal or external technical support and communicate issues clearly.
- Work with technical suppliers and support teams where necessary to help diagnose and resolve problems.
- Help minimise machinery downtime and ensure systems are returned to operation as quickly and safely as possible.
- Develop a strong understanding of how our AI, software, conveyors and machinery interact as part of the overall process.
- Identify opportunities to improve processes, efficiency and the way technology is utilised within the department.
Stock, Listing & Quality Control
- Assist with checking and assessing incoming LEGO stock.
- Ensure stock is correctly processed and directed through the appropriate sorting and identification processes.
- Support the preparation and listing of LEGO products for sale.
- Ensure listings and stock information are accurate and meet company standards.
- Carry out quality-control checks across the department.
- Identify errors, quality issues or process failures and take appropriate corrective action.
- Help ensure stock moves efficiently through each stage of the operation.
About You
We are looking for someone who combines strong people-management skills with practical technical ability.
You will ideally have experience in a supervisory, team leader or management role within a warehouse, manufacturing, production, engineering or similarly operational environment.
You should also be comfortable working with technology and machinery. You do not necessarily need to be an engineer, but you should be the type of person who is confident investigating why something isn't working, systematically fault finding and, where possible, getting it running again.
The successful candidate will ideally have:
- Previous experience supervising or managing a team.
- Experience working in a warehouse, production, manufacturing or automated environment.
- Good practical and technical problem-solving skills.
- Experience operating, maintaining or troubleshooting machinery, conveyor systems or automated equipment.
- Confidence working with computers, software and technology.
- An interest in AI and how emerging technologies can be used within an operational environment.
- Experience with stock processing, product listing, e-commerce or quality control would be advantageous.
- Strong organisational and communication skills.
- The ability to remain calm and methodical when dealing with operational or technical problems.
- A proactive approach and willingness to take ownership of issues through to resolution.
- The ability to balance people management, productivity, quality and technical responsibilities.
Knowledge of LEGO would be beneficial, but a strong operational and technical mindset is more important.
Why Join WeBuyBricks?
WeBuyBricks is an exciting and developing part of WeBuyBooks, using a combination of people, automation and artificial intelligence to change the way large quantities of LEGO can be identified, sorted and prepared for resale.
This role offers the opportunity to become closely involved with that technology while also developing your experience in operational and people management.
For someone who enjoys leading people, solving problems and working with new technology, this is an opportunity to take an important role within a growing and innovative part of the business.
Pay: £34,000.00 per year
Benefits:
- Company events
- Cycle to work scheme
- Free parking
- On-site parking
Application question(s):
- Please detail the relevant supervisory/management experience you have that relates to this role
Work Location: In person
