Technical support manager Work, Jobs in London (with Salaries)

Customer Success Manager
LexisNexis —Farringdon
- Full-time
- Organisational skills
- IT
- AI
- Flexible schedule
6d
Senior Technical Account Manager
Ben —London
- Full-time
- Hybrid work
- Software troubleshooting
- SQL
- Analysis skills
Head of Technical Account Management
MOBKOI —London
- Full-time
- Hybrid work
- English
- SQL
- JavaScript
Quick apply
Technical Lead, Professional Services
Cvent —London
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Software troubleshooting
- Work from home
IT Support Team Leader
Stonebridge Mortgage Solutions Limited —Basildon
- Full-time
- Windows
- Supervising experience
- Mentoring
- Employee assistance programme
- Employee discount
Quick apply
2d
Customer Success Manager
RELX —Farringdon
- Full-time
- Organisational skills
- IT
- AI
- Flexible schedule
6d
Managed Services - First Line Support Team Lead
HSO Group B.V. —London
- Weekend availability
- Azure
- Customer service
- Organisational skills
Quick apply
1d
Helpdesk Manager – Healthcare Division
Artic Building Services —Dartford
- Full-time
- Customer service
- Analysis skills
- Supervising experience
- Annual leave
2d
Customer Product Trainer & Content Manager (SaaS / FinTech - Hybrid
Wealth Dynamix —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Azure
- Continuous improvement
- Work from home
Quick apply
8d
EMEA Client Facing Technology Enablement Lead
PIMCO —London
- Full-time
- Sales
- Communication skills
- Marketing
AI Enablement Lead
FDJ UNITED —London
- Master's degree
- APIs
- Financial services
3d
Technology Adoption Lead
Norton Rose Fulbright —London
- Agile
- IT
- In-person
Equities Cash Application Support Senior Manager
Citi —London
- Full-time
- Hybrid work
- Java
- SQL
- Analysis skills
- Annual leave
- Employee assistance programme
AI Adoption & Enablement Lead
Sapiens —London
- Full-time
- AI
11d
Lead Instructor: AI & Automation
Decoded Limited —London
- £65,000 - £70,000 a year
- Full-time
- Remote
- Master's degree
- JavaScript
- Scripting
Quick apply
Salesforce Administrator & Service Desk Lead
Triple Point —London
- Sales
- Salesforce
7d
Commercial Enablement Manager EMEA
Cytiva —Little Chalfont
- Full-time
- Salesforce
- Bachelor's degree
- Travel
- Annual leave
Coach - Data Driven Professional/Data Driven Leader
Corndel —London
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
3d
Office Manager
5Tel —Woodford Green
- Up to £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Quick apply
1d
Design Engineer/Project Manager for ICT Structured Cabling, Cabling Infrastructure Technology
Amazon UK Services Ltd. —London
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
10d

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technical support manager jobs near london

Customer Success Manager

LexisNexis -
Farringdon

Apply Now

Job details

Full-time
6 days ago

Benefits

Flexible schedule

Qualifications

Organisational skills
IT
AI
Time management

Full job description

Are you passionate about helping legal professionals get the most from innovative technology?

Do you enjoy delivering impactful training and building strong client relationships that drive real value?

About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (http://www.relx.com), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles.

About the Role

In this role, you will deliver engaging, client-focused product training and enablement to drive adoption and value across a portfolio of UK legal customers. Working closely with internal teams and client stakeholders, you will tailor learning experiences, identify opportunities for growth, and support long-term customer success through effective training strategies and insights.

Responsibilities

Deliver engaging virtual and in-person product training across client accounts
Tailor training content for different audiences including lawyers, trainees, PSLs, and knowledge teams
Support onboarding, refresher, and advanced training to improve product adoption
Build strong relationships with stakeholders such as Knowledge Teams, IT, and Practice Groups
Identify adoption gaps and recommend targeted training or support
Use data insights to shape training plans and demonstrate product value
Contribute to scalable learning content including webinars, guides, and videos
Manage scheduling, CRM records, and key performance metrics across accounts

Requirements

Experience delivering software solutions or product training in legal, professional services, or technology environments
Understanding of the UK legal market and law firm structures
Interest & understanding in how AI can enhance efficiency and client experience
Strong presentation and facilitation skills, both virtually and in person
Ability to manage multiple client accounts and competing priorities
Confidence engaging and influencing stakeholders at different levels
Comfortable using data and insights to inform decisions
Strong organisational and time management skills

Work in a Way That Works for You

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working Pattern

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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Refine Your Search

technical support manager jobs in london

Customer Success Manager

Senior Technical Account Manager

Head of Technical Account Management

Technical Lead, Professional Services

IT Support Team Leader

Customer Success Manager

Managed Services - First Line Support Team Lead

Helpdesk Manager – Healthcare Division

Customer Product Trainer & Content Manager (SaaS / FinTech - Hybrid

EMEA Client Facing Technology Enablement Lead

AI Enablement Lead

Technology Adoption Lead

Equities Cash Application Support Senior Manager

AI Adoption & Enablement Lead

Lead Instructor: AI & Automation

Salesforce Administrator & Service Desk Lead

Commercial Enablement Manager EMEA

Coach - Data Driven Professional/Data Driven Leader

Office Manager

Design Engineer/Project Manager for ICT Structured Cabling, Cabling Infrastructure Technology

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