Systems analyst Work, Jobs in Ridgmont, Bdf (with Salaries)

Senior Service Analyst
Sopra Steria —Milton Keynes
- Up to £39,000 a year
- Microsoft Office
- Continuous improvement
- IT
- Annual leave
5d
Test Analyst
Affinity Water —Hatfield
- £30,000 - £33,000 a year
- Hybrid work
- Azure
- Analysis skills
- Continuous improvement
- Annual leave
- Employee discount
Security Analyst ICT
Civic Recruitment Limited —Milton Keynes
- £24.75 an hour
- Full-time
Quick apply
5d
Senior Compensation Analyst
GXO Logistics —Northampton
- £45,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Employee assistance programme
- Employee discount
4d
Finance Analyst
Smiths Detection —Hemel Hempstead
- Full-time
- Microsoft Excel
- Oracle
- Accounting
Quick apply
Senior Support Centre Analyst
Celestra Ltd —Milton Keynes
- Up to £29,000 a year
- Overtime
- Organisational skills
- Communication skills
- Employee assistance programme
Senior Sample Reception Officer
Tetra Tech —Bedford
- Full-time
- Management
- Laboratory experience
- Leadership
13d
Finance Analyst Commercial
Savers —Dunstable
- Microsoft Excel
Client Service Analyst I
FIS Global —Milton Keynes
- Full-time
- Customer service
- Presentation skills
- Travel
12h
Siemens Teamcenter Administrator
Wabtec —Northampton
- Full-time
- Oracle
- Travel
- Communication skills
Quick apply
Oracle Financials Analyst
Skechers USA, Inc. —St Albans
- Oracle
- ERP systems
- Bachelor's degree
- Free parking
Quick apply
4d
Technical Cyber Instructor
BPP Holdings —Wyboston
- Overtime
- Hybrid work
- Teaching
- Annual leave
- Employee discount
Operations Analyst
Barclays —Northampton
- Administrative experience
- Analysis skills
- Banking
2h
Senior Intelligence Analyst
Hertfordshire County Council —Stevenage
- £48,226 - £53,460 a year
- Full-time
- Hybrid work
- Data analysis skills
- English
- Analysis skills
5d
Graduate Research Scientist- Bioanalysis LC-MS
Pharmaron —Rushden
- Laboratory experience
- Microsoft Office
- Bachelor's degree
Business Performance Analyst
Red Bull Technology Group —Milton Keynes
- Full-time
- Communication skills
Senior LC MS Analyst
Tetra Tech —Bedford
- Laboratory experience
- Project management
- Bachelor's degree
12d
Full Stack Engineer
Barclays —Northampton
- Java
- Continuous improvement
- APIs
Tolerance Analyst
MBDA —Stevenage
- £50,000 a year
- Overtime
- Hybrid work
- CAD
- Engineering
- Data analysis skills
- Free parking
Technical Account Manager
Yardi Systems, Inc. —Milton Keynes
- Full-time
- Customer service
- SQL
- Bachelor's degree
- Profit sharing
- Annual leave

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Senior Service Analyst

Sopra Steria -
Milton Keynes

Apply Now

Job details

Permanent
Up to £39,000 a year
5 days ago

Benefits

Annual leave
Company pension

Qualifications

MCP
Microsoft Office
Continuous improvement
IT
Help desk

Full job description

Are you an experienced Service Analyst looking for an opportunity to take ownership of service delivery and make a real difference to customers every day?

Do you enjoy solving problems, managing competing priorities and working closely with technical teams to deliver high-quality support?

We're looking for a Senior Service Analyst to join our team in Milton Keynes. Working on-site as part of a collaborative and supportive team, you'll act as a central point of contact for customers across a range of services and contracts, ensuring incidents, problems and service requests are managed efficiently and professionally.

You'll play a key role in maintaining service excellence, supporting continuous improvement and sharing your knowledge with colleagues.

This is a fully on-site role based in Milton Keynes, working 7.5 hours per day, Monday to Friday, with a rota covering early and late shifts between 07:00 and 19:00.

What you'll be doing:

Acting as the primary point of contact for customers, managing incidents, problems and service requests.
Managing incidents and problems through their full lifecycle, resolving issues at first contact wherever possible.
Recording and maintaining accurate information within incident and problem management systems.
Monitoring, prioritising and escalating incidents and problems in line with Service Level Agreements.
Liaising with internal support teams, customers and third-party suppliers, providing clear and timely updates.
Chairing Change Advisory Board, Emergency Change Advisory Board and Problem Review meetings to support effective change control and communication.

What you'll bring:

Microsoft Certified Professional qualification or equivalent experience.
Strong experience working within an Information Technology helpdesk environment.
Experience managing services against Service Level Agreements.
Knowledge of Information Technology Infrastructure Library principles, including Foundation and Change or Problem qualifications.
Sound knowledge of incident, problem and change management processes, tools and techniques.
Understanding of current and emerging developments within service management and their practical application.

It would be great if you had:

Experience working as a Senior Service Analyst within medium to large service management environments.
Advanced knowledge of Microsoft Office applications.
Familiarity with Lotus Notes and Short Message Service technologies.
Experience using HP Service Desk, HP OpenView or similar service desk tools.

If you're interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you!

Employment Type: Full-time, Permanent.
Location: Milton Keynes.
Security Clearance Level: SC Cleared or eligible for SC Clearance.
Internal Recruiter: Paul.
Salary: Up to £39,000 per annum.
Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, and pension.

If you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

Loved reading about this job and want to know more about us?

Sopra Steria’s Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client’s goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK’s most complex safety- and security-critical markets

Apply Now

Refine Your Search

systems analyst jobs in ridgmont, bdf

Senior Service Analyst

Test Analyst

Security Analyst ICT

Senior Compensation Analyst

Finance Analyst

Senior Support Centre Analyst

Senior Sample Reception Officer

Finance Analyst Commercial

Client Service Analyst I

Siemens Teamcenter Administrator

Oracle Financials Analyst

Technical Cyber Instructor

Operations Analyst

Senior Intelligence Analyst

Graduate Research Scientist- Bioanalysis LC-MS

Business Performance Analyst

Senior LC MS Analyst

Full Stack Engineer

Tolerance Analyst

Technical Account Manager

I want to receive the latest job alerts for systems analyst in ridgmont, bdf

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