Front office Work, Jobs in Somercotes, Dby (with Salaries)

Guest Service Agent
Hilton —Derby
- £12.71 an hour
- Full-time
- Computer literacy
- Hotel
- Conflict management
10d
Brand Presenter and Social Media Lead
Parkland Fleet Solution —Loughborough
- £16,000 - £24,000 a year
- Part-time
- Social media management
- English
- Presentation skills
Quick apply
Deputy Manager
Jollyes Pets —Mansfield
- £28,038 a year
- Weekend availability
- Customer service
- Training & development
- Retail management
Quick apply
Junior Planning Manager
HelloFresh —Derby
- Monday to Friday
- Hybrid work
- No experience needed
- In-person
- AI
- Work from home
- Employee assistance programme
Quick apply
14d
Guest Services Supervisor
Hilton —Derby
- £13.58 an hour
- Full-time
- Bar
- Employee stock purchase plan
- Annual leave
Club Manager - padel
padel bonito —Sheffield
- £32,000 - £37,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Free parking
- Employee discount
Quick apply
3h
Plant Manager- Sutton in Ashfield
Eaton —Nottingham
- Engineering
- Master's degree
- Bachelor's degree
Customer Supporter
Sanctuary Supported Living —Sheffield
- £13.23 an hour
- Part-time
- Microsoft Word
- Front desk
- Annual leave
- Employee assistance programme
Quick apply
Head of Operational Excellence
Brightwell —Chesterfield
- Data analysis skills
- Analysis skills
- Continuous improvement
12d
General Assistant
BaxterStorey UK —Mansfield
- £12.21 an hour
- Full-time
- Serving
- Customer service
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
5d
Receptionist/Catering
Nottingham Family Golf Centre —Nottingham
- £10.85 - £12.71 an hour
- Weekend availability
- Bar
- Organisational skills
- Front desk
Quick apply
3d
Refugee Support - Casework Volunteer (Sheffield)
British Red Cross Volunteer —Sheffield
- English
- Communication skills
Paraplanning Team Leader
Cooper Parry —Derby
- Full-time
- Continuous improvement
- Mentoring
- Organisational skills
Cleaning Operative
ABM —Nottingham
- Part-time
- Communication skills
Sales Team Lead - Loughborough, UK
Modern Milkman —Loughborough
- £32,000 - £55,000 a year
- Weekend availability
- Team management
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Receptionist
Crowne Plaza Royal Victoria, Victoria Station Road —Sheffield
- £12.71 an hour
- Part-time
- Hospitality
- Hotel
- Front desk
Quick apply
Bank Worker General Assistant
The Abbeyfield Society —Burton Joyce
- £12.21 - £13.62 an hour
- No experience needed
- Cleaning
- Annual leave
Quick apply
12d
General Manager
Lineage Logistics —Holmewood
- Full-time
- Continuous improvement
- Travel
- Annual leave
Quick apply
14d
Professional Services Manager - Finance Automation SaaS
Humnize —Derby
- Hybrid work
- ERP systems
- Team management
- Travel
General Manager - OTE c. £53k
Cosy Club Derby —Derby
- £40,000 - £47,500 a year
- Weekend availability
Quick apply

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Guest Service Agent

Hilton -
Derby

Apply Now

Job details

Full-time
£12.71 an hour
10 days ago

Qualifications

Guest check-in and check-out
Guest relations
Hotel and accommodations experience
Computer literacy
Food and beverage service
Conflict management
Front desk
Computer skills
Interpersonal troubleshooting
Communication skills
Hotel front office operations

Full job description

Exceptional Hospitality Starts with You

As a Guest Service Agent, you’re not just supporting both departments of Front Office and Food & Beverage – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

Supporting both the Front Office and Food & Beverage team when the business requires, you will be fully trained in both departments.
Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, luggage assistance and providing welcome materials
Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest enquiries
Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue
Work in all areas of Food and Beverage including Restaurant & Bar: take and deliver customer orders, consistently demonstrating high levels of customer service; up-sell with latest departmental incentives; ensure cleanliness of work areas; comply with local licensing laws
Strive to achieve departmental targets
Comply with hotel security, fire regulations and all health and safety legislation
Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications

What are we looking for?

Previous experience in a customer-focused industry
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Calm, efficient, and organized with great attention to detail
Ability to multi-task while maintaining a positive attitude when working with a Guest
Professional manner with an emphasis on hospitality and guest service
Ability to work on your own and as part of a team
Competent level of IT proficiency
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous experience in payment handling
Front Office/Concierge/Restaurant experience in the hotel, leisure, and/or entertainment sectors
Conflict resolution experience

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Apply Now

Refine Your Search

front office jobs in somercotes, dby

Guest Service Agent

Brand Presenter and Social Media Lead

Deputy Manager

Junior Planning Manager

Guest Services Supervisor

Club Manager - padel

Plant Manager- Sutton in Ashfield

Customer Supporter

Head of Operational Excellence

General Assistant

Receptionist/Catering

Refugee Support - Casework Volunteer (Sheffield)

Paraplanning Team Leader

Cleaning Operative

Sales Team Lead - Loughborough, UK

Receptionist

Bank Worker General Assistant

General Manager

Professional Services Manager - Finance Automation SaaS

General Manager - OTE c. £53k

I want to receive the latest job alerts for front office in somercotes, dby

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