Early resolution Work, Jobs in Manchester, Eng (with Salaries)

Technical Support Engineer
Scorpion Automotive —Chorley
- From £26,300 a year
- Full-time
- Mentoring
- Computer networking
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
2d
Commodity Buyer
Senior Aerospace BWT —Macclesfield
- Full-time
- Engineering
- Continuous improvement
- Computer skills
- Life insurance
- Sick pay
Quick apply
Head of HR & Internal Recruitment
Whitham Mills Engineering Limited —Middleton
- £52,000 - £57,000 a year
- Full-time
- Contracts
- In-person
- Training & development
- Free parking
Quick apply
12d
Senior Programme Manager – New Part Introduction
Rolls-Royce SMR —Manchester
- £75,400 - £93,200 a year
- Full-time
- Hybrid work
9d
Payroll Delivery Manager
Williams Stanley and Co —Manchester
- £42,000 - £45,000 a year
- Hybrid work
- Continuous improvement
- Team management
- Travel
Quick apply
5d
Procurement Specialist
Science in Sport Group —Blackburn
- Up to £45,000 a year
- Doctoral degree
- Communication skills
- Employee discount
Customer Service Administrator
Oxalis Logistics UK —Huddersfield
- Up to £27,100 a year
- Weekend availability
- CRM software
- Organisational skills
- Communication skills
Associate or Senior Associate Accountant
Alvarez & Marsal —Manchester
- Communication skills
Project Surveyor
Churchill Retirement PLC —Manchester
- Full-time
- Continuous improvement
- Quality control
- Travel
- Employee assistance programme
- Referral programme
9d
Product Manager - Networking
Nimans —Manchester
- Up to £35,000 a year
- Hybrid work
- Business development
- Communication skills
- Marketing
- Free parking
3d
Key Account Manager – Gas
IES Utilities Group LTD —Manchester
- Contracts
- Communication skills
Quick apply
Quality Assurance Technician - Clayton Park Bakery
James Hall & Co Ltd —Huncoat
- Full-time
- Bakery
- Continuous improvement
- Quality control
- Employee discount
- Life insurance
Quick apply
Technical Delivery Professional
BT —Manchester
- Full-time
- Engineering
- Agile
- Annual leave
- Employee discount
12d
Senior Commercial Manager
Assystem —Bolton
- Contracts
- Leadership
- Negotiation
- Annual leave
- Referral programme
IT Support Engineer
GWA Group —Warrington
- Full-time
- Continuous improvement
- Computer networking
- SharePoint
Advanced Clinical Practitioner
The Christie NHS Foundation Trust —Salford
- £57,528 - £64,750 a year
- Part-time
- Patient care
- Mentoring
- Hospice
3d
Senior Manager / Manager - (Quantum / Delay)
Alvarez & Marsal —Manchester
- Business development
1st Line IT Service Desk Engineer
Outcomes First Group —Bolton
- £25,837.20 a year
- Hybrid work
- Travel
- Computer networking
- Organisational skills
- Employee discount
Process Engineer
Danish Crown —Rochdale
- Engineering
- Continuous improvement
- No degree
9d
IT Service Transition Manager
Freshfields —Manchester
- Data analysis skills
- Continuous improvement
- Communication skills
3d

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Technical Support Engineer

Scorpion Automotive
Chorley

Quick apply

Job details

Full-time
From £26,300 a year
2 days ago

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Company events
Employee discount
On-site parking

Qualifications

Technical troubleshooting
Stakeholder collaboration
Internet of things
Stakeholder liaison
Mentoring junior staff
CCTV
Ticket management
Internal department liaison
Computer hardware
Staff training
Ticket management systems
Mentoring
Technical support incident logging
Computer networking
Technical writing
Customer support
Multidisciplinary collaboration
Application support
Fault diagnosis and repair
Communication skills
Debugging

Full job description

About the role

AutoM8 is our new platform, and we’re launching it now. This is the first dedicated support hire for it, a standalone Tier 2 role sitting inside the development team, so you learn the platform at its deepest level and stay close to the people building it.

You’ll be the go-to person for resolving customer and internal issues as AutoM8 scales, bridging three groups: the developers building the platform, internal IT and tooling, and our customer-facing support (SDO) team. You’ll start hands-on, setting up vehicle cameras and tracking devices and working through real issues, so you build a genuine, end-to-end understanding of how everything fits together.

What you’ll do

Provide Tier 2 technical support for AutoM8, diagnosing and resolving customer-reported and internal issues across hardware and software.
Set up and configure cameras and connected devices to understand the full deployment lifecycle first- hand.
Triage incoming issues, resolve what you can directly, and escalate genuine platform bugs to the development team with clear, well-documented reproduction steps.
Work alongside Sales to understand customer context and ensure issues are handled smoothly as accounts come on board.
Liaise with internal IT on how AutoM8 should integrate with our internal tools and systems.
Document issues, resolutions, and how-to guidance to build up a knowledge base.
As we scale, help train new support team members.

What we’re looking for (essential)

Proven experience in a technical support role (Tier 2 / second-line or equivalent), ideally in a software or technology environment.
Strong troubleshooting skills across both software and hardware, comfortable getting hands-on with physical devices as well as diagnosing application issues.
Confidence setting up and configuring connected hardware such as cameras, sensors, or IoT/networked devices.
Clear written and verbal communication, with the ability to translate technical detail for non-technical audiences and write reproducible bug reports for developers.
A self-starter who’s comfortable working standalone and defining their own processes in a fast-moving, early-launch environment.
Strong collaboration skills and the ability to work across development, IT, sales, and support teams.

Desirable

Experience supporting a platform or product through its early launch or scale-up phase.
Familiarity with camera systems, CCTV/surveillance hardware, networking, or IoT deployments.
Exposure to internal tooling, integrations, or ticketing/support systems.
Interest in mentoring and training others.

Pay: From £26,300.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

early resolution jobs in manchester, eng

Technical Support Engineer

Commodity Buyer

Head of HR & Internal Recruitment

Senior Programme Manager – New Part Introduction

Payroll Delivery Manager

Procurement Specialist

Customer Service Administrator

Associate or Senior Associate Accountant

Project Surveyor

Product Manager - Networking

Key Account Manager – Gas

Quality Assurance Technician - Clayton Park Bakery

Technical Delivery Professional

Senior Commercial Manager

IT Support Engineer

Advanced Clinical Practitioner

Senior Manager / Manager - (Quantum / Delay)

1st Line IT Service Desk Engineer

Process Engineer

IT Service Transition Manager

I want to receive the latest job alerts for early resolution in manchester, eng

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