Technical support Work, Jobs in Penshurst, Ken (with Salaries)

Service Desk Analyst
RSPCA —Horsham
- Full-time
- Hybrid work
- Google Suite
- Travel
- Communication skills
7d
Technical Support Engineer - Digital Customer Success
Grundfos —Tadworth
- Engineering
- Electrical Engineering
- Communication skills
- Annual leave
- Flexible schedule
12d
Mobile Support Team Leader
OPUS TECHNOLOGY —Reigate
- £36,000 - £40,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Conflict management
- Life insurance
- Referral programme
Quick apply
5d
Technical Support Manager
Sharp —Swanley
- Full-time
- Continuous improvement
- Team management
- Training & development
IT Service Desk Apprentice
QA Apprenticeships —Burgess Hill
- £18,000 - £20,000 a year
- Full-time
- Communication skills
- Annual leave
IT Consultant Apprentice
QA Apprenticeships —Chislehurst
- £15,660 a year
- Full-time
- Computer skills
- Communication skills
- School
Senior IT Technician
LEO Academy Trust —London
- £47,260 - £50,675 a year
- Full-time
- In-person
- Leadership
- Health & wellbeing programme
Quick apply
7d
ICT Cluster Support Technician
Aerodrome Primary Academy —Croydon
- £24,626 - £26,778 a year
- Travel
- Communication skills
- School
- Annual leave
- Employee assistance programme
1st Line Support Analyst
Fluidone —Chessington
- £24,000 a year
- Continuous improvement
- Communication skills
- Employee assistance programme
Quick apply
Senior Infrastructure & Support Engineer
Tropic Skincare —Croydon
- £45,000 - £50,000 a year
- Hybrid work
- Continuous improvement
- Mentoring
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
2nd Line Support Analyst
Fluidone —Chessington
- £35,000 a year
- Maintenance
- Mentoring
- Training & development
- Employee assistance programme
Quick apply
Schools IT Technician
Commercial Services Group —West Malling
- £25,948.96 - £28,500.00 a year
- Full-time
- Hybrid work
- Communication skills
- School
- Annual leave
- Employee discount
Quick apply
3rd Line Support Analyst
Fluidone —Chessington
- £35,000 - £40,000 a year
- Employee assistance programme
Quick apply
Senior IT Customer Support Analyst, Desktop Support
KBR —Leatherhead
- Full-time
- Computer Science
- Supervising experience
- Presentation skills
Ticketing Systems Administrator
Brighton and Hove Albion Football Club —Brighton and Hove
- Full-time
- Employee discount
12d
IT Support Engineer & Cyber Security (L2+)
Goaco —Dartford
- Weekend availability
- SharePoint
- In-person
- Business
- Employee discount
Monitoring Consultant (OSS)/Senior IT Systems Administrator
Indra Group UK & Ireland —Redhill
- Hybrid work
- Bachelor's degree
- Work from home
- Employee assistance programme
Quick apply
13d
Senior Service Desk Analyst
Goaco —Dartford
- Full-time
- Continuous improvement
- Travel
- Mentoring
8h
Global Tier 1 Service Desk Technician
KBR —Leatherhead
- Weekend availability
- Hybrid work
- Computer Science
- Communication skills
- Annual leave
- Flexible schedule
Front Office Equities Trading Technology Support
JPMorganChase —London
- Full-time
- Scripting
- Agile
- Communication skills

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Service Desk Analyst

RSPCA -
Horsham

Apply Now

Job details

Full-time
7 days ago

Qualifications

Desktop support
Google Suite
Customer service call handling
Driving Licence
Inbound customer enquiry call handling
Software deployment
Incident queue management
IT service management
LAN
Computer hardware
Technical support incident logging
Customer support
IT incident logging
Communication skills

Full job description

A bit about us

Do you want to help create a better world for animals?
At the RSPCA, we believe animal welfare is everyone's welfare. Join us in creating a better world for every animal. We can do it if we work together — everyone for every animal. Choose a career with us and make a difference.
We are looking for a new team member to join us as a Service Desk Analyst.
Working hours: 35 hours / Monday - Friday
Location: Horsham, West Sussex
Hybrid role: Flexibility around you and the needs of the operation. However there is a requirement to be in the South East Hub in Horsham 3 days a week.
It's important to us that you feel part of our team from the start. We like to keep in touch with regular check-ins and team meetings. There's always a teammate around for support or a quick chat.
Are you ready to join our movement?
Our recruitment journey - key dates for you to note
Here's what the process looks like, no surprises, just a friendly guide:
Application
You'll be assessed based on your your experience, skills, and potential. Don't worry if you don't tick every box - what really matters is what you can bring to the role and the team.
Panel Interview
If your application is successful, you'll be invited to a panel interview with the Hiring Manager. This is a chance to:
Share more about what you've done and what you're proud of
We encourage you to ask questions about the role, the team, and the impact you could make. Interviews are a two-way conversation, and we recognise that any career move needs to feel right for you as well as for us.
Show off your skills and behaviours in a relaxed, supportive setting
If you need any adjustments during the recruitment process, just let us know - we're happy to support you.
We think this role is going to be popular and are expecting to attract high interest, so we strongly encourage early applications to avoid missing out. The deadline for applications will be 17th August 2026.

What a day might look like for you

A typical day on the RSPCA IT Service Desk is varied and fast-paced, providing first-line support to colleagues across the organisation. As a Google Workspace environment, the team supports core collaboration tools alongside business-critical animal welfare systems. Daily responsibilities include;
Troubleshooting Windows laptops, Chromebooks, Chromeboxes, and Android devices.
Preparing and deploying new hardware & software.
Answering support calls, and managing requests and incidents through the ITSM platform.
Working in line with ITIL principles.
The Service Desk focuses on efficient Incident and Service Request Management, while maintaining a strong emphasis on Knowledge Management to deliver consistent support across more than 260 services in the Service Catalogue.
Working with a friendly team of Service Desk Analysts, you'll be providing effective and positive first and second line support to the Society's staff based across England and Wales. You'll be dealing with incoming calls to the IT Service Desk ensuring requests are processed, resolved and recorded accurately, making consistent and effective use of the IT call-logging software.

What will help you succeed in this role:
We think this is a great role and to add value we are seeking a match of these skills, but don't worry if you don't tick every box, we'd still love to hear from you.
Technical qualification in Computer Systems and/or recognised IT qualification to Diploma level or equivalent experience
Knowledge and experience of Business Information Technologies, including but not limited to PC hardware, MS and Chrome Operating Systems and programmes, wireless networking, LAN/WAN processes and remote worker solutions
Demonstrable experience of IT Call Centre, IT Helpdesk, IT Service Desk or other IT telephone based service or customer support function.
Excellent communication skills with the ability to explain technical details to non-technical customers
Valid driving licence
Ability to undertake occasional travel to regional RSPCA locations and undertake overnight stays if required
Experience of using Google Workspace and Chromebooks is desirable
Attendance in our Horsham office 3 days per week
Successful candidates for certain RSPCA roles will need to undergo a Disclosure and Barring Service (DBS) check.
Applicants must have the legal right to work in the UK as we are unable to sponsor visas.

Final note from us & good luck with your application!

We want to ensure we do all we can to give you a positive candidate experience through our recruitment. Whilst we do try to give feedback where we can, sometimes due to receiving high levels of applications, this may not always be possible
Our vision is a world where all animals are respected and treated with kindness and compassion. Our purpose is to inspire everyone to create a better world for animals. We are building the future of a diverse Society, and our priority is to support animal welfare by finding people from all backgrounds who are committed to our purpose. For this reason we actively encourage a wide diversity of applications - in particular from members of minority ethnic groups, and people with disabilities - as these candidates are currently under-represented at the RSPCA. Your transferable skills & lived experiences could make you a valuable addition to our RSPCA Family!
We're here to support you and encourage you to let us know if you need any adjustments at any stage of the recruitment process. Please feel free to contact us at [email protected] or 0300 123 0685 so we can ensure the process works for you.

Apply Now

Refine Your Search

technical support jobs in penshurst, ken

Service Desk Analyst

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IT Consultant Apprentice

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ICT Cluster Support Technician

1st Line Support Analyst

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2nd Line Support Analyst

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3rd Line Support Analyst

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IT Support Engineer & Cyber Security (L2+)

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Senior Service Desk Analyst

Global Tier 1 Service Desk Technician

Front Office Equities Trading Technology Support

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