Data centre operations manager Work, Jobs in Nottingham, Eng (with Salaries)

Customer Service Manager
First Fence —Swadlincote
- £35,000 - £37,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
Quick apply
6d
Enterprise Account Manager
The Barcode Warehouse Ltd —Newark-on-Trent
- From £50,000 a year
- Full-time
- CRM software
- Sales
- Presentation skills
- Employee assistance programme
- Sick pay
Quick apply
12d
Accountancy Apprentice
Derby City Council —Derby
- £17,719 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- English
- Annual leave
- Employee assistance programme
12d
Team Leader
HM Courts & Tribunal Service —Nottingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- IT
- Annual leave
- Employee discount
13h
People & Service Manager
River Island —Nottingham
- Weekend availability
- Sales
- Customer service
- Retail management
- Annual leave
- Employee discount
Quick apply
Production QA
CH&CO —Derby
- £14.45 an hour
- Overtime
- Continuous improvement
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
IT Business Analyst
Thermo Fisher Scientific —Loughborough
- Full-time
- Hybrid work
- Computer Science
- Sales
- ERP systems
Operations Engineer - Police Staff
Nottinghamshire Police —Arnold
- £39,276 - £41,487 a year
- Full-time
- Windows
- Microsoft Office
- Linux
- Annual leave
12d
Technical Instructor - Civil Engineering
University of Derby —Derby
- £32,260 - £42,689 a year
- Weekend availability
- AutoCAD
- Civil engineering
- CAD
- Annual leave
- Employee assistance programme
Senior Traffic Control Engineer - Technology Services
AECOM —Chesterfield
- Full-time
- Hybrid work
- AutoCAD
- Civil engineering
- Engineering
HR Advisor
University of Derby —Kedleston
- £38,285 - £52,605 a year
- Part-time
- Management
- University
- No degree
- Annual leave
- Employee assistance programme
2d
Technical Assistant/UAV Pilot
RM Contractors Ltd —Leicester
- Full-time
- AutoCAD
- CAD
- Engineering
- Free parking
- Employee assistance programme
Quick apply
Engineering Manager
London Stock Exchange Group —Nottingham
- Full-time
- Java
- AWS
- Software development
Head of Sales
PPL PRS —Leicester
- Full-time
- CRM software
- Sales
- Presentation skills
6d
Data Analyst - Sustainability
Frasers Group —Shirebrook
- Full-time
- Microsoft Powerpoint
- SQL
- Communication skills
Quick apply
Front of House Manager
Roots Coffee Lounge C.I.C —Mansfield
- £13.73 an hour
- Hospitality
- Supervising experience
- Organisational skills
- Free parking
- Employee discount
Quick apply
Theatre Events Supervisor
The Y Theatre / YMCA Leicestershire —Leicester
- Up to £27,518 a year
- Part-time
- Hospitality
- Bar
- Customer service
- Annual leave
- Employee discount
Quick apply
7d
Specification Sales Manager (NE England & Scotland))
Armstrong Fluid Technology —Leicester
- Full-time
- Remote
- Schematics
- Sales
- Engineering
Quick apply
Senior Systems Engineer - AVEVA System Platform (Contract)
Bilfinger SE —Chesterfield
- Temporary
- Hybrid work
- Computer Science
- Engineering
- System design
Control & Protection Engineer
NeoDyne —Chesterfield
- Overtime
- Customer service
- Engineering
- Master's degree
Quick apply

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Customer Service Manager

First Fence -
Swadlincote

Quick apply

Job details

Full-time
£35,000 - £37,000 a year
6 days ago

Benefits

Cycle to work scheme
Annual leave
Employee discount

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office
Analysis skills
Human resources
Leadership
Communication skills

Full job description

Welcome to First Fence - where security meets innovation!

As industry pioneers in Security and Temporary Fencing, we're all about unbeatable service and competitive prices. Our dedicated team goes above and beyond to exceed customer expectations.

Salary: £35,000-£37,000 per annum

Hours: 42.5 hours per week, Monday to Friday between the hours of 07:00-18:00

Location: Swadlincote, Derby, DE11 8EA

Why First Fence?

Same-day delivery across the UK
Six strategic locations, including our National Distribution Centre
Extraordinary growth since 2010
️ Industry innovators setting new standards

Ready for an exciting journey in a thriving company? Join First Fence, where we're not just securing spaces; we're securing the future. ️ #FirstFence #SecurityInnovation #JoinOurTeam

Position:

As a Customer Service Manager, you will lead a high-performing team dedicated to delivering exceptional customer experiences. You will oversee daily operations, coach and develop team members, implement service improvements, and ensure all interactions reflect the company’s values and commitment to excellence. By fostering a culture of accountability, collaboration, and continuous improvement, you will ensure every customer receives professional, efficient, and caring support.

Key Responsibilities:

Team Leadership: Lead, motivate, and coach the customer service team to achieve clear performance goals and boost morale. Foster a customer-first culture by recognising achievements and communicating the impact of their work.

Talent Development & Onboarding: Coach team members with regular feedback, performance reviews, and targeted training. Recruit, train, and assist with onboarding new colleagues, ensuring immediate understanding of products, systems, and service expectations.

Operational Excellence & Analytics: Monitor daily operations to ensure prompt and professional handling of all customer queries. Use performance data (e.g., response time, satisfaction scores) and analytics to identify trends, measure success, and implement improvement plans.

Strategic Improvement: Develop, implement, and standardise service processes and standards consistent with company values. Drive continuous improvement through new technologies and customer feedback systems to enhance service quality and efficiency.

Customer Resolution: Personally handle complex customer escalations using empathy and sound judgment for fair, timely resolutions. Maintain accurate CRM records for data integrity.

Collaboration: Partner with departments like sales, logistics, and finance to ensure seamless communication and resolve cross-functional issues impacting customers.

Stakeholder Communication: Prepare regular reports for senior management summarising service performance, challenges, and proposed solutions.

Managing People: Follow procedures such as investigations, disciplinaries, wellbeing meetings and related processes following all company policies, collaborating with HR where required.

This list is not exhaustive

Requirements:

How You'll Do It:

Strong leadership, coaching, and communication skills, with the ability to inspire and engage teams.
Proficiency in CRM systems, SAP, and Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
Excellent problem-solving and conflict-resolution abilities, with a calm and professional approach under pressure.
Strong analytical skills and ability to interpret performance data to drive improvements.
Highly organised, detail-oriented, and capable of managing multiple priorities simultaneously.
Good financial and commercial awareness, with the ability to manage budgets and service KPIs effectively.

Other information:

Join Us for a Career Beyond Ordinary!

Discover a workplace that values your well-being and success. At First Fence, we're not just offering a job – we're offering a lifestyle!

✨ Benefits Snapshot:

️ Cycle to Work Scheme

Discounts and Cash Back Benefits Platform

Holistic Wellbeing Platform

24/7 Employee Assist Programme

33 Days Annual Leave (inclusive of Bank Holidays)

️ Employee Product Discounts

Recognition Rewards

Ready for a career that cares about YOU? Apply now and let's redefine success together! #JoinTheTeam #CareerGrowth #WellnessMatters #FirstFence

At First Fence, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe in the principles of Equality, Diversity, and Inclusion (EDI), and we promote a culture that celebrates individual differences and embraces a wide range of perspectives. We firmly stand against any form of discrimination based on race, ethnicity, gender, sexual orientation, religion, age, disability, or any other characteristic protected by law. Our recruitment process is fair and unbiased, ensuring that all applicants are evaluated solely on their qualifications, skills, and experience. We strive to provide equal opportunities for career growth and development, and we encourage individuals from all backgrounds to apply. By joining our team, you will become part of a vibrant and inclusive community where your unique contributions are valued, and where diversity is not only respected but celebrated.

Quick apply

Refine Your Search

data centre operations manager jobs in nottingham, eng

Customer Service Manager

Enterprise Account Manager

Accountancy Apprentice

Team Leader

People & Service Manager

Production QA

IT Business Analyst

Operations Engineer - Police Staff

Technical Instructor - Civil Engineering

Senior Traffic Control Engineer - Technology Services

HR Advisor

Technical Assistant/UAV Pilot

Engineering Manager

Head of Sales

Data Analyst - Sustainability

Front of House Manager

Theatre Events Supervisor

Specification Sales Manager (NE England & Scotland))

Senior Systems Engineer - AVEVA System Platform (Contract)

Control & Protection Engineer

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