Network technician Work, Jobs in Datchet, Brk (with Salaries)

1st Line Network Technician
Exponential-e —London
- Phone etiquette
- Communication skills
- Referral programme
Quick apply
13d
Data Centre Operations Technician
NAB-Jones Lang LaSalle Services —Burnham
- 12 hour shift
- Microsoft Excel
- Microsoft Outlook
- English
Quick apply
Junior IT Support Technician
Code X London —London
- £25,500 - £32,000 a year
- Full-time
- Hybrid work
- Windows
- Analysis skills
- Linux
- Gym membership
- Life insurance
Quick apply
12d
IT Support Technician
MAL Contractors (Civil Engineering) Ltd —London
- £24,420.00 - £47,101.73 a year
- Temporary
- Software troubleshooting
- Customer service
- Windows
Quick apply
IT Support Technician III
Cosmetic Physician Partners —London
- Full-time
- Hybrid work
- Google Suite
- SharePoint
- Annual leave
Quick apply
1d
Customer Support Technician
Ricoh —Reading
- Communication skills
IT Field Engineer
GreatFind Recruitment —North London
- £26,000 - £32,000 a year
- Full-time
- Windows
- Microsoft Office
- Computer networking
Quick apply
Temporary Desktop Support Technician (onsite)
Brown Brothers Harriman —London
- Full-time
- In-person
- Communication skills
Customer Service Engineer
Digital Realty —London
- Full-time
- HVAC
- Organisational skills
- IT
Data Center Technician, DCC Communities
Amazon Data Services UK Limited —London
- Full-time
- Continuous improvement
8d
ICT Firstline Technician
GDST —London
- £30,000 a year
- Full-time
- Communication skills
- School
Senior IT Customer Support Analyst, Desktop Support
KBR —Leatherhead
- Full-time
- Computer Science
- Supervising experience
- Presentation skills
14d
Technician [General Ops] - Wimbledon Telecoms Depot
Network Rail —Wimbledon
- £34,299 a year
- Full-time
- Hybrid work
- Maintenance
- Travel
- Leadership
- Annual leave
8d
IT Technician
The Sixth Form College Farnborough —Farnborough
- £30,338 - £37,721 a year
- Full-time
- IT
8d
Desktop Support Engineer
Cognizant —London
- Full-time
- Hybrid work
- Google Suite
- Analysis skills
- Communication skills
6d
Technician I
Digital Realty —London
- Full-time
- Continuous improvement
- Computer skills
- Communication skills
2d
Apprentice Technician
Redsquid Communications —London
- £15,600 a year
- Full-time
- Maintenance
Quick apply
2d
ICT Technician - Schools
hireful —Dulwich
- £30,000 - £33,000 a year
- Full-time
- Google Suite
- School
Quick apply
8h

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Data Centre Operations Technician
NAB-Jones Lang LaSalle Services —Burnham
Must hold a valid UK driving licence. The Data Centre Technician will be responsible for providing technical assistance and overall support to our customers…
Quick apply
Data Centre Operations Technician
Exponential-e —Farnborough
Manage, process and host access, remote hands and delivery tickets for any visitors or specialist third party technicians requiring access.
Quick apply
6h

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1st Line Network Technician

Exponential-e -
London

Quick apply

Job details

13 days ago

Benefits

Referral programme

Qualifications

Technical troubleshooting
CCNA
JNCIA
Ticket management
Incident reporting preparation
Service restoration
Ticket management systems
Customer support
Customer interaction
Network monitoring
Phone etiquette
Fault diagnosis and repair
Communication skills
Help desk

Full job description

Exponential-e

Founded in 2002, Exponential-e swiftly established itself as a UK Cloud, Connectivity and Communications pioneer. Throughout our history, a focus upon leveraging leading-edge technology to deliver profitable and innovative services to our clients and prospects has resulted in industry and peer recognition for our ground-breaking approach, a truly world-class ICT services company.

We're a company of innovators who think big and achieve bigger! Our people are crucial to the continuing success of our company. From our CEO to our new Graduates, each of our people demonstrates our PRIDE principles which are at the core of everything we do.

24/7 Shifts - 2 days (7am - 7pm), followed by 2 nights (7pm - 7am), followed by 4 days off

Overall purpose of the job:

Day to day running of the Service Desk providing client support with a focus on providing a high level of customer service.

Key responsibilities for this job:

First line support handling customer enquiries and support issues using our ticketing system
Proactive network monitoring of alarms and traps for our customers via our monitoring tools
Troubleshooting circuit faults and working with carriers to achieve fault resolution
Driving fault resolution to ensure SLA's are not breached
Ensure issues are handled effectively by following our SLA Guidelines
Escalation of faults/outages in accordance with Exponential-e procedures
Taking immediate corrective action to restore services
Maintain professional working relationships with customers, suppliers and work colleagues
Creating incident reports/notifications for customer distribution
Any other fair and reasonable task or duty assigned to you by your Manager, or other senior Exponential-e Ltd staff member

Knowledge and experience required:

Passion for working in the networking field and eager to learn and progress.
Experience of working within a customer focused role.
Knowledge of CompTIA Networking, JNCIA or CCNA certification.
Excellent verbal and written communication skills with a professional phone manner
Flexible approach with the ability to work effectively under pressure.
Ability to work in a team with little supervision using own initiative.
Responsible and willingness to take ownership of critical faults.
Positive and professional attitude.

Our People

Our people are what makes Exponential-e Group the company it is today. This year's employee survey highlighted that 81% of employees who took the survey, would recommend a friend to work for our organisation.

Learning and development are fundamental parts of daily life at Exponential-e. From their first day at the company, everyone is provided ample opportunities to develop their skills and broaden their horizons, with our own L&D team running a range of bespoke courses, based on the latest innovations and challenges across the digital landscape.

Exponential-e Group is committed to providing equal opportunities in employment and treating all employees with respect and dignity. The company respects and values the diversity of its staff, striving to maintain an environment where there is opportunity for everyone to feel valued, their talents to be utilised and for both personal and organisational aspirations to be met. Every employee plays a vital role in helping to create an inclusive working environment by understanding and harnessing difference in a positive way.

Quick apply

Refine Your Search

network technician jobs in datchet, brk

1st Line Network Technician

Data Centre Operations Technician

Junior IT Support Technician

IT Support Technician

IT Support Technician III

Customer Support Technician

IT Field Engineer

Temporary Desktop Support Technician (onsite)

Customer Service Engineer

Data Center Technician, DCC Communities

ICT Firstline Technician

Senior IT Customer Support Analyst, Desktop Support

Technician [General Ops] - Wimbledon Telecoms Depot

IT Technician

Desktop Support Engineer

Technician I

Apprentice Technician

ICT Technician - Schools

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