Audio visual engineer Work, Jobs in Bexley, Gtl (with Salaries)

Unified Communication Engineer
Cognizant —London
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
10d
BMS Mechanical Controls Consultant (Building Technology Systems)
WSP —London
- Part-time
- Hybrid work
- Analysis skills
- HVAC
- Flexitime
- Work from home
Out of Hours, Remote GP - Telehealth
HeliosX —London
- Call to connect
- Remote
- Computer literacy
- English
Quick apply
Electronics Technician 3 - UK
M.C. Dean, Inc —London
- Full-time
- Microsoft Powerpoint
- Presentation skills
- Quality control

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Unified Communication Engineer

Cognizant -
London

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Job details

Full-time
10 days ago

Qualifications

FTP
Technical troubleshooting
TCP
Incident management
Signal processing
Ticket management
Network infrastructure
Analysis skills
IT support
Rally (agile software)
Technical writing
IP networking
SSH
HTTPS
Root cause analysis
Communication skills

Full job description

This is an excellent opportunity for Unified Communication Engineer professionals to be part of leading-edge technology projects. Cognizant’s Cloud, Infrastructure & Security Services Practice provides end-to-end solutions covering architecture, design, implementation, management, and on-going support across the entire enterprise technology infrastructure. Our services include a spectrum of management, consulting, and systems integration services to help our clients maximize value in their infrastructure resources, while optimizing infrastructure performance and cost.

Responsibilities

Provide L3/L4 technical support for Unified Communications (UC) and Audio-Visual (AV) environments.
Troubleshoot and resolve complex incidents related to AV systems, conferencing solutions, and collaboration technologies before escalation.
Ensure all incidents are resolved within SLA and maintain high standards of ticket quality and documentation.
Perform root cause analysis (RCA) and implement permanent fixes to prevent recurring issues.
Support, configure, and troubleshoot audio and video routing, HDMI, HDCP, EDID, matrix switchers, displays, projectors, microphones, speakers, amplifiers, and AV control systems.
Diagnose and resolve issues related to AV over IP, Digital Signal Processing (DSP), and enterprise conferencing technologies.

Support and maintain Microsoft Teams Rooms, Zoom Rooms, Cisco Webex, Logitech Rally, Poly Studio, Crestron, Extron, and similar collaboration platforms.

Coordinate with OEM vendors for hardware replacement, RMAs, firmware upgrades, and technical escalations.
Collaborate with Network, Infrastructure, Security, and End User Computing teams to resolve cross-functional issues.
Create and maintain technical documentation, knowledge base articles, and standard operating procedures.
Participate in system upgrades, preventive maintenance, and infrastructure improvement initiatives.
Ensure optimal performance, availability, and reliability of enterprise AV and UC environments.

Required Skills

Strong experience in Unified Communications (UC) and Audio-Visual (AV) support.
Hands-on experience with AV Control Systems, Audio & Video Routing, HDMI, HDCP, EDID, Matrix Switchers, AV over IP, and Digital Signal Processing (DSP).
Experience with Microsoft Teams Rooms, Zoom Rooms, Cisco Webex, Logitech Rally, Poly Studio, Crestron, Extron, Biamp, Shure, and QSC technologies.
Good understanding of networking concepts including TCP/IP, DNS, DHCP, VLANs, subnetting, HTTP/HTTPS, SSH, FTP, and Telnet.
Knowledge of routers, switches, firewalls, and IP-based networking fundamentals.
Experience troubleshooting displays, projectors, codecs, microphones, speakers, amplifiers, conferencing devices, and AV peripherals.
Familiarity with Windows operating systems and basic Linux administration.
Ability to interpret technical schematics and perform advanced hardware and software troubleshooting.
Experience coordinating with OEMs and third-party vendors for support and hardware lifecycle management.
Strong analytical, problem-solving, communication, and documentation skills.
Ability to work in a fast-paced enterprise support environment and manage multiple priorities effectively.

Apply Now

Refine Your Search

audio visual engineer jobs in bexley, gtl

Unified Communication Engineer

BMS Mechanical Controls Consultant (Building Technology Systems)

Out of Hours, Remote GP - Telehealth

Electronics Technician 3 - UK

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