Modern workplace engineer Work, Jobs in Seacroft, Nl (with Salaries)

Modern Workplace Engineer
Aspire Technology Solutions —Leeds
- £26,000 - £34,000 a year
- Full-time
- Continuous improvement
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Onsite Engineer
OCU Group —Leeds
- Full-time
- Continuous improvement
- In-person
- Communication skills
Quick apply
2d
Infrastructure Engineer
ACCENT housing —Bradford
- £50,321 a year
- Full-time
- Hybrid work
- Azure
- Travel
- SharePoint
- Annual leave
- Employee discount
Quick apply
10d
Principal Modern Workplace Consultant
OneAdvanced —York
- Azure
- Mentoring
- SharePoint
- Employee assistance programme
- Bereavement leave
8d
Software Engineer
Oakland —Leeds
- Hybrid work
- Travel
- Software development
- AI
- Annual leave
- Referral programme
10d
Senior Data Engineer
HippoDigital —Leeds
- £57,500 - £72,000 a year
- Hybrid work
- Mentoring
- Agile
- In-person
- Employee discount
Senior Test Engineer
HM Revenue and Customs —Leeds
- £50,686 - £55,157 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Mentoring
- Work from home
21h
Cloud Engineer
Skipton Building Society —Skipton
- Full-time
- Hybrid work
- Azure
- AI
- Communication skills
- Annual leave
14d
Microsoft 365 Engineer
OneAdvanced —York
- Microsoft Access
- Azure
- Maintenance
- Employee assistance programme
- Bereavement leave
Account Manager (Cyber)
ARO —Leeds
- £36,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Analysis skills
- Employee assistance programme
Quick apply
Lead Data Engineer
HippoDigital —Leeds
- £69,000 - £84,000 a year
- Hybrid work
- Databases
- Agile
- In-person
- Employee discount
Senior /Principal Utilities Engineer (Development)
WSP —Leeds
- Part-time
- Hybrid work
- Civil engineering
- Mentoring
- Communication skills
- Flexitime
- Work from home
CAD draughtsman
EPTA GROUP —Bradford
- Full-time
- Hybrid work
- CAD
- Computer skills
- Café
3d
Civil Infrastructure Engineer (Development)
WSP —Leeds
- Part-time
- Hybrid work
- Civil engineering
- Communication skills
- Flexitime
- Work from home
Senior Data Science Engineer
HippoDigital —Leeds
- £57,500 - £66,000 a year
- Hybrid work
- Mentoring
- In-person
- Employee discount
Senior Control Panel Designer
Bridges Electrical Engineers —Leeds
- Full-time
- Hybrid work
- Employee discount
- Referral programme
Quick apply
Full Stack Software Engineer
Boxbar Tech —Wakefield
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Java
- SQL
- AWS
Quick apply
Senior Azure Data Engineer - Managed Services
HippoDigital —Leeds
- £57,500 - £66,000 a year
- Hybrid work
- Continuous improvement
- Mentoring
- Scripting
- Employee discount

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Onsite Engineer
OCU Group —Leeds
The Service Desk Engineer plays an important role in improving service quality by providing clear technical insight, supporting major incident response,…
Quick apply
2d
Senior Microsoft 365 & Cloud Engineer
QLine IT —Leeds
You must hold, or be able to obtain, a clean Enhanced DBS check. Must hold, or be able to obtain, a clean Enhanced DBS check. Free parking / on-site parking.
£35,000 a year
Quick apply

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Modern Workplace Engineer

Aspire Technology Solutions -
Leeds

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Job details

Full-time
£26,000 - £34,000 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Tech scheme
Discounted gym membership
Employee assistance programme
Referral programme
Car scheme

Qualifications

Technical troubleshooting
Technology infrastructure experience
Operating systems
Stakeholder liaison
Incident queue management
Ticket management
Service restoration
Continuous improvement
Mobile device management
Organisational skills
ServiceNow
Customer support
Customer interaction
Fault diagnosis and repair
Communication skills
Remote diagnostics
Intune
Time management
Help desk
Mobile devices

Full job description

About Aspire

At Aspire Technology Solutions, we are a leading UK provider of managed IT, cyber security and modern workplace solutions. We deliver cyber security, cloud, connectivity, managed services and unified communications solutions that help organisations get more from their technology - driving innovation, improving efficiency and enabling faster growth. Through strong partnerships, we help our customers work smarter, operate more efficiently and achieve better business outcomes, consistently adding value along the way.

Our mission: To deliver technology like no other!

We look for dynamic individuals who embrace technology, think differently, collaborate as team players, and are driven by continuous improvement with a focus on great results for our customers.

About the role

We are looking for a Modern Workplace Engineer with a solid technical background and passion for problem-solving.

Working alongside the wider Service Desk, you will work towards continually driving home technical solutions whilst putting our customer’s needs first. You will be delivering exceptional customer service for cases which have been escalated to you by our 1st line Quick Fix Support Engineers. This could involve fixing a technical fault, answering a query, fulfilling a service request – anything that is needed to allow the user to return to work.

Our ideal candidate would be an experienced engineer who is an instinctive problem solver and able to drive technical solutions. Strong communication skills will help you to diagnose the customer’s issue and explain technical issues in a way that non-experts can understand. Efficiency is also important to succeed, as you will be managing a diverse workload.

Communication with customers will take place over the phone and via email whilst utilising fault-finding programmes that assist you in diagnosing and fixing customer problems remotely. Customer service is key to success in the role – living our values are woven through everything we do to guarantee that our service delivery is second to none.

What you will be doing

Providing day-to-day IT support for a large and diverse customer base through remote diagnosis, troubleshooting and resolving tickets in relation to issues with the following:
- Software installation and configuration
- Dealing with bespoke client software
- Operating system configuration
- Local machine performance
- InTune / Mobile Device Management
- Entra ID
Develop and maintain strong working relationships with 1st Line Quick Fix, 3rd Line, Cloud Services and other key stakeholders and teams across the Aspire network.
Working to SLA’s for incidents and requests, prioritising and managing workload effectively, managing several open Incidents and requests whilst following existing procedures and best practices.
Support continual improvement by identifying opportunities for improvement and efficiency including automation of manual processes.

You will suit the role if you have

Demonstrable knowledge or experience in Technical Support, Service Desk and/ or IT roles.
Hands on experience working with Entra ID.
Hands on experience working with InTune (MDM) incl. Windows, Apple and Android deployment, setup and troubleshooting
Experience working with IT infrastructure including Active Directory permissions, security, desktops, firewalls, and peripheral equipment such as printers and mobile devices.
Strong problem-solving and troubleshooting skills with the ability to take action.
Excellent communication skills and the ability to build strong relationships with colleagues and customers at all levels, to diagnose issues and resolve issues.
Excellent time management, planning and organisational skills to manage and prioritise own tasks and service desk issues in order to manage a diverse workload, exceed customer expectations and deliver results within agreed SLAs.
An understanding of Service Desk operations, a qualification within the ITIL framework and experience using ServiceNow or another ITSM tool would be useful.

Our values
We understand that you might not have all of the qualifications and experiences that we think are key to succeeding in this role, therefore we provide continuous learning and development at Aspire, which is at the heart of everything we do. As long as you are passionate, eager to learn and driven to be the best at what you do and live our values this role may be a fit for you.

Salary
Starting salary, £26,000 - £34,000 per annum (depending on experience)

Benefits
Here at Aspire we offer a great benefits package and a competitive salary. Being a people-centric organisation is what sets us apart – we strive to look after our people in the best way we can!

Health Cash Plan
Cycle to Work Scheme
Network Benefits
Employee Assistance Program
Enhanced Annual Leave Entitlement (increasing with length of service)
Enhanced Maternity, Paternity and Parental Schemes
Enhanced Pension Scheme
Tech Purchase Scheme
Electric Vehicle Salary Sacrifice Scheme
Employee referral scheme
New business referral scheme
Discounted Gym Membership
Life Assurance and Critical Illness cover

Location and Working Arrangements
You will be based at Aspire’s Leeds office, with travel as required.

Hours of Work
Full time (37.5 hours per week), Monday to Friday.

Equality, Inclusion and Diversity at Aspire
Aspire is an equal opportunity employer committed to creating a culture that respects and values each other’s differences, that promotes dignity, equality and diversity that encourages individuals to develop their true potential.

Interview Process

We generally conduct interviews in three stages, lasting approximately 2-3 weeks depending on everyone’s calendars.

Shortlisted candidates will be invited to a pre-screening call via teams to discuss your experience and what you’re looking for in your next role.
Successful candidates will be invited to an interview with the Hiring Manager.
If successful in interview, candidates will be invited to an informal interview with key stakeholders at Aspire to meet the wider team(s).

#AspireForMore

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Refine Your Search

modern workplace engineer jobs in seacroft, nl

Modern Workplace Engineer

Onsite Engineer

Infrastructure Engineer

Principal Modern Workplace Consultant

Software Engineer

Senior Data Engineer

Senior Test Engineer

Cloud Engineer

Microsoft 365 Engineer

Account Manager (Cyber)

Lead Data Engineer

Senior /Principal Utilities Engineer (Development)

CAD draughtsman

Civil Infrastructure Engineer (Development)

Senior Data Science Engineer

Senior Control Panel Designer

Full Stack Software Engineer

Senior Azure Data Engineer - Managed Services

More jobs to discover

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