Technical support occupations Work, Jobs in Silchester, Ham (with Salaries)

Tech Support Analyst
5G Communications Ltd. —High Wycombe
- £18,000 - £25,000 a year
- Microsoft Outlook
Customer Success & Support Geoscientist
Halliburton —Abingdon
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
Graduate Broadcast Engineer - Support
Techex —Bracknell
- Computer Science
- Engineering
- Maintenance
- Work from home
Quick apply
Senior Technical Trainer
Qualys —Reading
- Full-time
- Azure
- Computer Science
- English
5d
Senior Domain Advisor - Defence Intelligence
Systematic —Farnborough
- Call to connect
- Presentation skills
- Travel
- Communication skills
- Employee discount
Graduate Customer Support Analyst
IDBS —Woking
- Full-time
- Continuous improvement
- AI
IT Support Team Lead - Maternity Cover
The Focusrite Group —High Wycombe
- £35,000 - £45,000 a year
- Azure
- SharePoint
- AI
- Life insurance
Quick apply
12d
First Line Technical Support Engineer (Shift Patterns)
Krome Technologies Ltd —Chertsey
- £24,000 - £30,000 a year
- Full-time
- English
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
First Line IT Support
5G Communications Ltd. —High Wycombe
- £21,000 - £24,000 a year
- Full-time
- Computer literacy
- Maintenance
- English
First Line Technical Support Engineer
Krome Technologies Ltd —Chertsey
- £24,000 - £30,000 a year
- Weekend availability
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
IT Support Engineer - Maternity Cover
The Focusrite Group —High Wycombe
- £25,000 - £35,000 a year
- Azure
- SharePoint
- AI
- Life insurance
Quick apply
4d
Grad IT And ISO
Scrumconnect Consulting —Staines-upon-Thames
- £26,000 - £27,000 a year
14d
Client Success Director (AI)
Circana —Bracknell
- Full-time
- Remote
- Continuous improvement
- Organisational skills
- AI
IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office
Netteam tX —Newbury
- Research
- Computer networking
- Communication skills
Software Training Lead
TrustFlight —Bracknell
- Full-time
- Hybrid work
- Travel
- AI
- Communication skills
Quick apply
IT Apprentice (Level 3 Information Communications Technician)
Primary Goal —Guildford
- £10,000 a year
- Full-time
- Experience working with children
- Communication skills
- School
- Annual leave
Quick apply
Service Desk Engineer
Motion Applied —Camberley
- Hybrid work
- Annual leave
Quick apply

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technical support occupations jobs near silchester, ham

Tech Support Analyst

5G Communications Ltd.
High Wycombe

Apply Now

Job details

£18,000 - £25,000 a year

Qualifications

Technical troubleshooting
TCP
Microsoft Outlook
Stakeholder liaison
LAN
Internal department liaison
Microsoft Exchange
Breakdown recovery
Network infrastructure
Telecommunication
IP networking
Customer support
Fault diagnosis and repair
Help desk

Full job description

£18,000 to £25,000 per annum

High Wycombe

5G Communications has developed and evolved, in the last 20 years to establish themselves as one of the largest growing telecommunication suppliers. 5G pride themselves on supplying leading edge technology, B2B throughout the UK and turnover in excess of £15 million. This is an excellent opportunity to join a family run business that pride themselves on Passion, Respect, Integrity, Diligence and Excellence.

The successful Technical Support Engineer will join an already strong team and play a key part in the 1st and 2nd line technical support to our customers.

5G, are offering more than just a job, if you have the right attitude, desire to learn and are passionate about your work there will be further opportunities with the company, who promote from within.

Job Role

Resolving faults, and providing temporary solutions.
Take responsibility for the fault from first contact to resolution.
Diagnose and understand customers’ faults with broadband, lines, email, wireless, VPN, routers and VOIP.
Liaise with other departments with regard to customer issues/faults.
Report new faults to suppliers.
Chasing suppliers for updates and progression of faults.
Contacting Openreach engineers regarding line faults and SFI engineers regarding Broadband Faults. This may also mean becoming involved with IT support on the customer’s end and their maintainers.
Keep up to date and aware of the technical support issues, IT policies and best practice methods.
Register/transfer domains and configure POP3 email accounts.
Configure and troubleshoot POP3 / Exchange email clients, i.e. Outlook 2003/2010 Troubleshoot VOIP issues.
You must be capable of resolving the following issues within 15 minutes:
- Register new email address for existing domain customers and update Billing;
- Basic email configuration and support (Incoming and Outgoing SMTP Setting) for Microsoft Outlook / Express;
- Router configuration and configuration checks to an intermediate level including, for example, port forwarding and specific LAN settings.
- IP Addressing (Reconfigure Router with new Routed IP’s);
- NAT and Port Forwarding /Open Ports;
- 1st Line IPPBX and PBX, Hosted PBX configurations, IP Number diverts and IP MAC’s (Moves, adds and changes).

Do you have the following skills to enable you to do the role?

General basic knowledge on analogue and digital technology.
General knowledge of Microsoft Windows.
General technical Knowledge of networking.
Basic knowledge of PBX and PDQ equipment.
General knowledge of ISDN technologies.
General technical knowledge of the internet e.g. ADSL
General basic knowledge on TCP/IP.
Basic technical knowledge of web platforms.
Good knowledge of mail platform, IMAP, SMTP, POP3
General knowledge of DNS.
Exposure to mail clients.

If you can do the above and you have previous experience, preferably in telecoms, then we would love to hear from you.

For more information please don’t hesitate to apply for the role today

Apply Now

Refine Your Search

technical support occupations jobs in silchester, ham

Tech Support Analyst

Customer Success & Support Geoscientist

Graduate Broadcast Engineer - Support

Senior Technical Trainer

Senior Domain Advisor - Defence Intelligence

Graduate Customer Support Analyst

IT Support Team Lead - Maternity Cover

First Line Technical Support Engineer (Shift Patterns)

First Line IT Support

First Line Technical Support Engineer

IT Support Engineer - Maternity Cover

Grad IT And ISO

Client Success Director (AI)

IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office

Software Training Lead

IT Apprentice (Level 3 Information Communications Technician)

Service Desk Engineer

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£18,000 to £25,000 per annum

High Wycombe

Job Role

Do you have the following skills to enable you to do the role?

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