Junior technical support Work, Jobs in Cambridge, Cam (with Salaries)

Junior Functional Analyst
University of Cambridge —Cambridge
- £33,951 - £39,906 a year
- University
- Continuous improvement
- No degree
1h
Senior Technical Specialist - DMPK
Charles River Laboratories —Saffron Walden
- Full-time
- Bachelor's degree
- Mentoring
- Leadership
- Paid training
- Annual leave
Director, Medical Safety Scientist
Jazz Pharmaceuticals —Cambridge
- Remote
- Management
- Doctoral degree
- Windows
- Annual leave
Civil Infrastructure Associate/Associate Director (Development)
WSP —Cambridge
- Part-time
- Hybrid work
- Civil engineering
- Engineering
- Business development
- Flexitime
- Work from home
Senior Hardware Engineer II
CesiumAstro —Cambridge
- Full-time
- Engineering
- Laboratory experience
- Bachelor's degree
Civil Engineer / Senior Civil Engineer - Infrastructure
Stantec —Cambridge
- Hybrid work
- Civil engineering
- Engineering
- Master's degree
Town Planner / Senior Town Planner
Stantec —Cambridge
- Business development
- Analysis skills
- Communication skills
- Annual leave
3d
Senior Mechanical Design Engineer
Zenovo —Cambridge
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Engineering
- Mentoring
- Manufacturing
Quick apply
Senior Electronics Engineer - R&D
Thermoteknix Systems Limited —Waterbeach
- Full-time
- Engineering
- No degree
- Mentoring
Associate or Associate Director - Town Planning
Stantec —Cambridge
- Business development
- Mentoring
- Training & development
- Annual leave
3d
Lead Designer
Steel Build Ltd —Bedford
- £50,156 - £58,675 a year
- Full-time
- Mentoring
- Free parking
- Referral programme
Quick apply
4d
Senior Science Writer-Marketing - 1728
Thorlabs —Ely
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- Travel
- Free parking
Quick apply
Tech Lead (Poland)
RemoteStar —Cambourne
- Full-time
- Hybrid work
- Team management
- Mentoring
- Agile
Refrigeration Engineer
Pitkin & Ruddock —Stortford
- Full-time
- Customer service
- Maintenance
- Mentoring
C# .NET Software Engineer (x2)
Asahi Glassplant UK Ltd —Royston
- Full-time
- Hybrid work
- Azure
- C++
- Mentoring
- Employee assistance programme
Quick apply
Senior Mechanical Engineer - Water
Stantec —Cambridge
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
- Annual leave
Director, Private Companies, Business Tax
Deloitte —Cambridge
- Hybrid work
- Computer literacy
- Business development
- Communication skills
Senior Paraplanner
RGH‑Global Limited —Cambridge
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Mentoring
- Organisational skills
- Communication skills
Manager/Associate Director, Private Business Tax
Deloitte —Cambridge
- Hybrid work
- Business development
- Team management
- Training & development
Scientific Leader - Extractables and Leachables (E&L)
GlaxoSmithKline —Stevenage
- Full-time
- Hybrid work
- Doctoral degree
- Bachelor's degree
6d

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Junior Functional Analyst

University of Cambridge -
Cambridge

Apply Now

Job details

£33,951 - £39,906 a year
1 hour ago

Qualifications

Jira
Technical troubleshooting
System administration
Stakeholder collaboration
Requirement elicitation
Facilities management
Ticket management
Business analysis
Microsoft Office Suite
Change management
Data management
Continuous improvement
Confluence
Project implementation
Technical writing
APIs
Application support
Business requirements
Project management experience
Communication skills

Full job description

The post is offered to internal candidates of the University only

Embark on a rewarding IT career without being a developer! If you have experience in creating and maintaining teaching timetables and aspire to step into IT, we want to hear from you. Bring your positive attitude, genuine passion for excellence and eagerness to learn.

Join our dynamic team at the University Information Services, contributing to the support of the university's timetabling and room booking systems. From initial system implementation to ongoing support, you'll acquire extensive experience in new enterprise technologies. Gain subject matter expertise in our timetabling systems, actively participating in large project implementations and providing continuous systems support.

Collaborate with users, providing guidance on leveraging information technology for business objectives and effective problem-solving. Dive into user requirements, explore IT solutions, oversee enterprise system implementations, and provide ongoing support for issues and change requests. Engage with in-house development teams and external vendors, offering your expertise and support.

While the work can be challenging, it's undeniably rewarding. This role serves as an excellent entry point for a career in IT, exposing you to diverse challenges and providing essential skills for professional growth. We will provide all necessary training as well as support from a very welcoming team.

The successful candidate is expected to take up the post from 23 November 2026.

Main Responsibilities

Provide functional support for university timetabling and room booking systems.
Investigate and resolve user queries and helpdesk tickets.
Perform annual system configuration and maintenance.
Gather, analyse and document requirements for system enhancements and projects.
Research solutions and support project planning and implementation.
Configure systems and conduct QA testing for new releases and enhancements.
Create and maintain clear system, process and user documentation.
Produce user guidance and training, including onboarding and in-person support.
Work with development teams, suppliers and business stakeholders.
Support system improvements and integrations.
Drive continuous improvement by simplifying processes and enhancing user experience.

Qualifications & Essential and Desirable Skills

Degree (2:1 or above) or equivalent experience.
Experience creating and maintaining teaching timetables or using complex scheduling systems.
Comfortable analysing datasets and producing reports.
Problem-solving skills, able to investigate issues, identify solutions and make informed decisions.
Proactive, organised and able to take ownership of tasks through to completion.
Excellent communication skills.
Able to produce accurate system, process and documentation.
Enthusiastic self-starter with an interest in learning technologies and enterprise systems.
Positive, customer-focused attitude able to build working relationships.
Proficiency in Microsoft Office (inc. Excel) is essential; experience using collaboration and project tools (e.g. Confluence and Jira) is desirable.
Experience with API development, system integration or data exchange between enterprise services is desirable.
Business analysis, requirements or change management experience is desirable.
Experience supporting or contributing to project implementation or project management activities is desirable.
Knowledge of estate planning, space management or facilities management is desirable.
Experience working with data analysis, reporting, data quality or data management (for example, in a data-focused role or apprenticeship) is desirable.
Administrative experience with enterprise IT systems is desirable.
Interest in technical development, automation or system configuration is desirable.

We welcome applications from individuals who wish to be considered for flexible working arrangements.

We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our department.

If you would like more information about this role, informal enquiries can be directed by email to [email protected].

Please quote reference VC50696 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Apply online

Apply Now

Refine Your Search

junior technical support jobs in cambridge, cam

Junior Functional Analyst

Senior Technical Specialist - DMPK

Director, Medical Safety Scientist

Civil Infrastructure Associate/Associate Director (Development)

Senior Hardware Engineer II

Civil Engineer / Senior Civil Engineer - Infrastructure

Town Planner / Senior Town Planner

Senior Mechanical Design Engineer

Senior Electronics Engineer - R&D

Associate or Associate Director - Town Planning

Lead Designer

Senior Science Writer-Marketing - 1728

Tech Lead (Poland)

Refrigeration Engineer

C# .NET Software Engineer (x2)

Senior Mechanical Engineer - Water

Director, Private Companies, Business Tax

Senior Paraplanner

Manager/Associate Director, Private Business Tax

Scientific Leader - Extractables and Leachables (E&L)

I want to receive the latest job alerts for junior technical support in cambridge, cam

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