Application support engineer Work, Jobs in Benson, Oxf (with Salaries)

Sr. Premium Support Engineer - Identity & Access Management (IAM)
OpenText —Reading
- Java
- Bachelor's degree
- Communication skills
Automation & Platform Engineer
Capgemini —Abingdon
- Hybrid work
- Travel
- APIs
- AI
Software Engineer
Alloyed —Kidlington
- Computer Science
- Engineering
- AWS
Software Engineer - On Board Processing
Open Cosmos —Didcot
- Hybrid work
- Continuous improvement
- Scripting
- Software development
Senior Engineer, Investment Technology
Invesco —Henley on Thames
- Full-time
- Hybrid work
- Computer Science
- Software troubleshooting
- Engineering
- Annual leave
- Life insurance
VHDL Firmware Engineer
ALTEN —Reading
- £35,000 - £65,000 a year
- Full-time
- Engineering
- Master's degree
- Analysis skills
- Employee assistance programme
- Life insurance
Quick apply
Senior Dev Ops Engineer - SETSU (SEROCU)
Thames Valley Police —Kidlington
- £54,445 a year
- Part-time
- Hybrid work
- DevOps
- Annual leave
12d
Principal FPGA Engineer
Ultra Intelligence & Communications —Maidenhead
- Full-time
- Schematics
- Engineering
- Mentoring
- Flexible schedule
5d
Research Software Engineer – Forecast Verification
ECMWF —Reading
- £76,384 a year
- Remote
- English
- Bachelor's degree
- No degree
3d
Senior Software Engineer
Oxford Dynamics —Harwell
- Full-time
- Hybrid work
- Mentoring
- APIs
- AI
- Flexible schedule
Quick apply
Senior Python Cloud Developer
Oxford Nanopore Technologies —Oxford
- Full-time
- AWS
- Agile
- Communication skills
Senior Salesforce Software Engineer
Sage —Winnersh
- Hybrid work
- Salesforce
- Mentoring
- Annual leave
Experienced/Senior DevOps Engineer (AWS/Azure) - Tech Team
Rebellion —Oxford
- Full-time
- DevOps
- Bachelor's degree
- Free parking
- Relocation assistance
Quick apply
Cyber Software and Dev Ops Lead
Vodafone —Newbury
- Full-time
- Master's degree
- Bachelor's degree
- Annual leave
11d
Software Engineering Manager C#
Infinitesima —Abingdon
- £70,000 - £90,000 a year
- Hybrid work
- Team management
- Recruiting
- Agile
- Annual leave
Quick apply
Senior AI Developer
BCN Group —Reading
- Full-time
- Hybrid work
- Azure
- Software development
- AI
- Annual leave
- Employee assistance programme
Quick apply
Senior LabVIEW Software Engineer (Real-Time & FPGA Systems)
Infinitesima —Abingdon
- £50,000 - £60,000 a year
- Hybrid work
- Software troubleshooting
- Mentoring
Quick apply
Senior Software Engineer, Python (IPLM)
Perforce —Bracknell
- Full-time
- Hybrid work
- Scripting
- Software development
- AI
- Life insurance
Lead Flight Software Engineer
NewOrbit Space —Reading
- Full-time
- Hybrid work
- Relocation assistance
Team Leader - Workflow Design and Integration
ECMWF —Reading
- £94,251 - £113,224 a year
- Remote
- English
- Analysis skills
- Bachelor's degree
4d

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Sr. Premium Support Engineer - Identity & Access Management (IAM)

OpenText -
Reading

Apply Now

Job details

Qualifications

Authentication
Technical troubleshooting
TCP
Java
Docker
Bachelor's degree
SSL
PostgreSQL
IP networking
Customer support
Communication skills
Shell Scripting
Help desk
Identity & access management

Full job description

OPENTEXT - THE INFORMATION COMPANY
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Your Impact
Come join us as aSenior Premium Support Engineer inReading, GBR where you will act as a Senior Technical Support Engineer who will assist assigned clients by providing a single point of contact into the OpenText Technical Support organization. You will add value for your assigned Premium Support clients by gaining first-hand knowledge of theirNetIQ IAM environment(s), configuration and support requirements. This familiarity will accelerate response times and resolution times for support incidents.

What the role offers

Be the single point of contact for NetIQ IAM technical support cases logged by your assigned Premium Support clients,
Develop an in-depth understanding of your clients’ NetIQ IAM environment and configuration to resolve their support cases more efficiently,
Develop a strong working relationship with the client's technical team,
Provide proactive technical support advice to assigned clients to improve the performance and reliability of their NetIQ IAM solutions and minimise operational support issues,
Coordinate with other OpenText technical experts and IAM Product Development as required to expedite timely resolution of support cases.

What you need to succeed

3+ years of previous experience in a technical support environment (and a Bachelor's degree, or higher, in a technical field is considered a plus)
Calm and analytical individual with excellent troubleshooting skills
Professional with excellent communication skills, authoritative voice during critical situations
Helpful, flexible and willing to go the extra mile to ensure client satisfaction.
Advanced knowledge of NetIQ IAM products: Identity Manager, Access Manager, Identity Governance, eDirectory, SSPR, Advanced Authentication, Privileged Access Manager.
Familiarity with the following would beadvantageous:
Windows and Linux administration
Advanced networking knowledge: TCP/IP, Firewalls, Proxy servers
Basic understanding of databases (PostgreSQL, Oracle, MS SQL Server)
Basic understanding of web technologies (HTTP/SSL/web servers)
Cloud experience: AWS and Azure specifically
Containers experience: Docker/Kubernetes or any of the open-source alternatives
Python, Java and Shell scripting.#LI-Onsite

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us [email protected]. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Apply Now

Refine Your Search

application support engineer jobs in benson, oxf

Sr. Premium Support Engineer - Identity & Access Management (IAM)

Automation & Platform Engineer

Software Engineer

Software Engineer - On Board Processing

Senior Engineer, Investment Technology

VHDL Firmware Engineer

Senior Dev Ops Engineer - SETSU (SEROCU)

Principal FPGA Engineer

Research Software Engineer – Forecast Verification

Senior Software Engineer

Senior Python Cloud Developer

Senior Salesforce Software Engineer

Experienced/Senior DevOps Engineer (AWS/Azure) - Tech Team

Cyber Software and Dev Ops Lead

Software Engineering Manager C#

Senior AI Developer

Senior LabVIEW Software Engineer (Real-Time & FPGA Systems)

Senior Software Engineer, Python (IPLM)

Lead Flight Software Engineer

Team Leader - Workflow Design and Integration

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