Senior Finance Analyst - Operations
Contract type: Permanent
Location: Hatfield (Hybrid working - 3 days in the office)
Working hours per week: 40 hours
Level: Associate
Application Closing Date: Friday 21st August 2026
About us
Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service, and reassuringly good value. We’re also on a mission to empower our business with smart technology; we've recently launched our AI Academy, providing a tailored AI learning journey for every colleague.
We’re Ocado Retail, a market-leading joint venture between Ocado Group and M&S, and the world’s largest dedicated online supermarket, ocado.com. Not only is Ocado the only place to shop a full range of M&S food online, it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service.
About the team and the role
This role will be joining the Operations, Supply Chain and Stock Finance team, we look after all things operational, from stock inbounding through to the management of our fulfilment and last mile spend and performance.
The Finance Operations team are key business partners to the internal Operations team and work closely with our partners at Ocado Logistics; we strive to provide best in class insight & analysis into operational spend & investments to help drive improved profitability. With exposure to senior stakeholders and management of more than £900m worth of operational costs it’s an exciting role which has a real impact on the business.
Reporting to the Operations Finance Manager, the role is pivotal in challenging and analysing operational costs and fees, involvement in project work, as well as providing insight for monthly packs, forecasting and budgeting processes.
What you’ll do
Business partner the internal Operations team, and both Ocado Logistics and Ocado Solutions, tracking and challenging all Operational and Fee costs for the Ocado.com and Zoom businesses (>£900m annually)
Support the Finance Manager in monthly forecasting, annual budgeting and 5YP processes
Provide monthly performance commentary and analysis for the quarterly Network Profitability sessions
Support on Ocado Logistics van strategy for new leases and lease extensions
Support cross functional projects to enhance profitability modelling and customer proposition
Be the lead on weekly processes, liaising with and challenge external stakeholders to build a robust understanding of costs to support decision making
Support month end Management Account processes, including Actual to Budget reporting, reviewing balance sheets and providing analysis for Board packs
Champion data integrity across Finance Operations by anchoring a definitive 'single source of truth' in our finance systems, empowering confident, data-driven decision-making
Continuous process improvement through ongoing project work
Who you are
Strategic Business Partnering: Ability to build strong relationships with key stakeholders, both internal and external to the business with excellent communication skills
Organised individual: Someone that thrives in a team environment and can articulate financial data in a clear and transparent way
Inquisitive mindset: Always asking questions to dig deeper with a focus on continuous process improvement
Financial Modeling & Systems: Experience supporting complex financial processes (such as budgeting, forecasting, or system implementations) and building financial models
Accountability & Drive: A proactive professional who takes ownership of commercial delivery and continually seeks service and cost efficiencies.
Experience or interest in incorporating AI into financial workflows to drive new efficiencies in margin tracking and data analysis.
Qualified accountant: 1+ years post qualified (ACCA, CIMA, ACA)
What’s in it for you
By joining Ocado Retail, you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail. You'll also be part of our AI Academy, a dedicated learning journey designed to empower every colleague with the smart technology skills of the future.
If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:
Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.
Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme, and free shuttle bus from Hatfield station to the office.
Never miss the moments that matter: Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.
Our Hiring Process
Lucky for us, we receive a high volume of applications and genuinely appreciate the time and effort invested by every candidate. To ensure a fair and thorough process, every application is reviewed by a member of our team. If your skills and experience are a strong match, a Talent Partner will contact you to discuss the role and guide you through the next steps of our hiring process.
Your Application and AI
In the spirit of innovation, we welcome you to use AI tools in your application, just as we use them in our own business at Ocado Retail. However, as you leverage this technology, please don't lose sight of the most important element: your unique self. Your experiences, passions, and personality are what truly set you apart. Ensure that your application still authentically conveys who you are and why you're a great fit for us.
Everyone’s welcome
We’re an equal opportunities employer, which means that we make sure all potential colleagues are treated fairly and equally. We want to ensure everyone has a fair chance to apply; if you need this job description in an alternative format (e.g., larger print, different document type, etc.), please reach out to us at [email protected] and we'll be happy to assist you, and if you require reasonable adjustments during the recruitment process, please let us know on the application form.
