Technical support analyst Work, Jobs in Chiswick, Gtl (with Salaries)

End User Computing Analyst
JATO —Uxbridge
- Rotating shift
- SharePoint
- In-person
- Communication skills
End User Computing Analyst
JATO Dynamics —Uxbridge
- Rotating shift
- SharePoint
- In-person
- Communication skills
Service Desk Analyst
Lane Clark & Peacock —London
- Full-time
- Continuous improvement
- Computer networking
- Communication skills
- Annual leave
- Employee discount
IT Analyst, Field Support Engineer
Axiom Technologies —Amersham
- Full-time
3d
Technology Service Desk Analyst
Mountain Warehouse —London
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee discount
Quick apply
Service Desk Analyst
Tony Blair Institute for Global Change —London
- Full-time
- Communication skills
End User Support Analyst- White Glove(Associate III - Cloud Infrastructure Services)
UST —London
- Azure
- Microsoft Outlook
- Windows
Quick apply
Service Delivery Analyst
Toro Risk Solutions —London
- £30,000 a year
- Full-time
- Hybrid work
- Google Suite
- Azure
- AWS
- Annual leave
Quick apply
Application Support Analyst | Energy Trading Operations
Marex —London
- Full-time
- Bachelor's degree
- Organisational skills
- Communication skills
Quick apply
Service Desk Analyst
Synapri —London
- DevOps
- Continuous improvement
- Agile
Retail IT Analyst
Michael Kors —London
- £40,000 - £50,000 a year
- Full-time
- Continuous improvement
- Travel
- POS
Service Desk Analyst - Shared Services
Methods Business and Digital Technology —London
- Weekend availability
- Hybrid work
- Analysis skills
- Scripting
- Communication skills
- Employee assistance programme
Quick apply
Technology Operations Analyst
Starling —London
- Full-time
- Hybrid work
- Annual leave
- Employee discount
Quick apply
IS Service Analyst
NSPCC —London
- Organisational skills
Level 3 Support Analyst - AI Specialist
Anaplan —London
- Engineering
- English
- Master's degree
Quick apply
Trading Systems Support Analyst
Tower Research Capital —London
- Hybrid work
- English
- Databases
- Computer networking
- Annual leave
Quick apply
Senior Analyst, IT General Controls, Audit Support & Strategic Initiatives
The Lincoln Electric Company —London
- Remote
- Computer Science
- PMP
- Bachelor's degree
10d
Financial Markets Infrastructure Services - Technical Analyst
Standard Chartered —London
- Computer Science
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
13d
System Support Analyst
UltraSoft Technologies —Staines-upon-Thames
- £24,000 - £30,000 a year
- Communication skills
Service Desk Analyst
ECI —London
- Full-time
- Azure
- Microsoft Outlook
- Windows

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technical support analyst jobs near chiswick, gtl

End User Computing Analyst

JATO -
Uxbridge

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Job details

Qualifications

Jira
Technical troubleshooting
Desktop support
Hardware repair
Stakeholder liaison
Incident queue management
IT service management
Ticket management
Microsoft Office Suite
Breakdown recovery
Service restoration
Computer hardware
SharePoint
Technical writing
Fault diagnosis and repair
Communication skills
Active Directory

Full job description

About us:
JATO Dynamics is a global company and the leading provider of automotive market intelligence. With an insight into over 50 overseas markets, we deliver the world's most complete, accurate and up-to-date automotive data and insights, creating significant competitive advantage to our customers.

Our vision. Our vision is to be the world’s most exciting leader in automotive business intelligence solutions. We aim to generate excitement through implementing pioneering ideas, problem solving and going beyond our customer expectations. Our JATO colleagues are partners in our future and stakeholders in our desires. Our strategic intent is to help customers create significant competitive advantage by constantly leading in connected data, information and knowledge provision, ultimately improving our customers’ work processes, informed decision-making and business results.

Role Overview:
We are seeking a proactive and customer focused Service Desk Analyst (End User Computing Analyst) to join our global Technology Team in Uxbridge.

Please note you will be required to work onsite 4 -5 days a week, between the hours of 08.00 - 18.00 on a rotating shift pattern.

In this role you will be providing first level IT support (hardware & application) to JATO colleagues globally, you will do this through the monitoring of tickets using our ITSM tool, Jira.

Key Responsibilities:

Monitor the Service Desk queue within Jira, reassigning tickets where required
Troubleshoot, diagnose and fix faulty user equipment and operating systems
Resolving a high percentage of incidents at first point of contact, following knowledge base articles
Develop and maintain team documentation, relating to first line support activities, including the creation and updating of knowledge articles
Liaise with third party software and hardware suppliers

Key Requirements:

Experience working within a service desk role / environment before
Understanding of ITIL principles - desirable
Understanding of the Office 365 Suite of applications such as Sharepoint and Microsoft Teams
Working knowledge of desktop technologies, including Windows and Active Directory
Previous experience working with a ITSM tool before, ideally Jira
Basic knowledge of Web Application management
Excellent communication skills, verbal and written as you will be liaising with colleagues across different regions and countries

Our values. JATO core values are Integrity, People First, Collaboration, Innovation and Excellence.

JATO Dynamics is a global business and our success is attributed to the diversity, skills and experiences of our colleagues across the world. We are proud to be an equal opportunity employer and are committed to equal employment opportunity regardless of race, sex, age, gender identity, sexual orientation, religion or belief, disability, marital status or veteran status.

Department

Technology

Role

Technology Service Operations

Locations

Uxbridge - United Kingdom

Work Location

Office Based

Apply Now

Refine Your Search

technical support analyst jobs in chiswick, gtl

End User Computing Analyst

End User Computing Analyst

Service Desk Analyst

IT Analyst, Field Support Engineer

Technology Service Desk Analyst

Service Desk Analyst

End User Support Analyst- White Glove(Associate III - Cloud Infrastructure Services)

Service Delivery Analyst

Application Support Analyst | Energy Trading Operations

Service Desk Analyst

Retail IT Analyst

Service Desk Analyst - Shared Services

Technology Operations Analyst

IS Service Analyst

Level 3 Support Analyst - AI Specialist

Trading Systems Support Analyst

Senior Analyst, IT General Controls, Audit Support & Strategic Initiatives

Financial Markets Infrastructure Services - Technical Analyst

System Support Analyst

Service Desk Analyst

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