Technical support engineer Work, Jobs in Potters Bar, Eng (with Salaries)

System Support Engineer
Hitachi Rail —London
- Full-time
- Presentation skills
- In-person
Technical Support Senior Engineer, Chiller
Mitsubishi Heavy Industries Air Conditioning Europe —Uxbridge
- Full-time
- Engineering
- English
- Communication skills
Onsite Engineer - London
Cloudbox —London
- Full-time
- SharePoint
- In-person
- Communication skills
- Employee discount
- Life insurance
Quick apply
Senior Onsite Engineer
eduthing —Southfields
- Full-time
- Computer networking
- In-person
- Communication skills
Quick apply
2h
Insurance Technical Delivery Support, Technology Programme Delivery, Engineering, Technology & Transformation
Deloitte —London
- Hybrid work
- PMP
- Agile
2nd Line Service Desk Engineer Level 2.
Total IT Technology Solutions Ltd —London
- £32,000 - £36,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Microsoft Office
- Annual leave
- Referral programme
Quick apply
3d
Senior Manager - Technical Support Engineering
DeepL —London
- Full-time
- Hybrid work
- APIs
- AI
- Leadership
TechOps Engineer (System Administrator)
Talos Global —London
- Full-time
- Bachelor's degree
- No degree
- Scripting
- Annual leave
- Employee stock ownership plan
Field Service Engineer
Zenzero Solutions —London
- In-person
- Flexible schedule
14d
First Line Technical Support Engineer
Krome Technologies Ltd —Chertsey
- £24,000 - £30,000 a year
- Weekend availability
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
Onsite Engineer
Cardonet —London
- In-person
- Referral programme
First Line Technical Support Engineer (Shift Patterns)
Krome Technologies Ltd —Chertsey
- £24,000 - £30,000 a year
- Full-time
- English
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
Service Desk Engineer (Level 2)
White Cube —Bermondsey
- Full-time
- Computer networking
- Organisational skills
- SharePoint
Customer Success Engineer UK
Aikido Security —London
- Full-time
- Remote
- Software troubleshooting
- English
- Bachelor's degree
Store Technology Engineer
Mountain Warehouse —London
- Full-time
- Hybrid work
- Travel
- POS
- Communication skills
- Employee discount
Quick apply
AI Engineer, Enablement (London)
LangChain —London
- Full-time
- Master's degree
- Travel
- AI
Senior ICT & Security Engineer - London
ENGIE —London
- Hybrid work
- Engineering
- Annual leave
Senior ICT & Security Engineer - London
Tractebel —London
- Full-time
- Hybrid work
- Engineering
- Annual leave
Senior ICT & Security Design Engineer - London, Bicester or Newcastle
Tractebel —London
- Full-time
- Hybrid work
- Engineering
- Annual leave
7d

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technical support engineer jobs near potters bar, eng

System Support Engineer

Hitachi Rail -
London

Apply Now

Job details

Full-time

Qualifications

Technical troubleshooting
Network infrastructure
Presentation skills
Network management
System testing
IT support
Telecommunication
Technical writing
MPLS

Full job description

Location:

London, London, United Kingdom

Job ID:

R1010672

Date Posted:

2026-07-15

Company Name:

Hitachi Rail GTS UK Limited

Profession (Job Category):

IT, Telecom & Internet

Job Schedule:

Full time

Remote:

About Us

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.

Job Description:

Location: Waterloo/On-site

Shift pattern: Days and Nights

Our Opportunity

We currently have an opportunity for a System Support Engineer to join our Services Job Family working on Connect. This role will report into the Network Support Manager.

The role holder will be responsible for the technical implementation and support of new services, modification and support of existing telecommunications assets, contributing to the cost effective delivery and support of quality service in the face of changing needs within the LUL Connect and other transmission networks managed and supplied by Hitachi Rail.

This role is located in our Palestra office, with time also spent at Waterloo and out on-site. You will be required to be full time on-site, working a varying shift pattern that will include days and nights, including providing on-call support when required.

Key Responsibilities:

As System Support Engineer, you will be the 2nd/3rd line support for all Connect installed equipment. As well as this, your day-to-day responsibilities will include, but not be limited to:

Carryout systems analysis activities to support service delivery and service support
Have a strong understanding of IP, SDH, PDH, MPLS/TP (MSN), ATM and RF technologies to support the business and customers
Have an understanding of operating system and application software, Microsoft systems, SQL and Unix would be an advantage
Write and update Service Centre Technical documents and Change Control documentation
Manage network capacity to support existing and future business needs
Control receipt, identification, storage, and withdrawal of all supported configured items
Provide support for change management process, for changes to existing network
Record all requests for change and validate possibilities for configured items and network development
Work with the Service Desk providing updates of changes or future changes to support customer by way of notification
Work with third party supplier when required to prevent network interruption and future failures
Support and develop ACMS by providing accurate details of configured items
Carry out Problem and Release management tasks to maintain minimum risk to existing and future services
Support the O&M review and acceptance of designs for projects and bids
Take part in Design Reviews, with particular attention to the impact of designs and works upon O&M services
Undertake equipment/system testing as required and within the limits of your agreed competency
Deputise for the Network Support Manager when required
Co-ordinating / supervising work groups during planned work and faulting activities.

Human skills

Highly skilled at problem-solving
A pro-active approach
Presentation skills

Technical skills

Technical Document writing
Strong knowledge of IP, SDH, PDH, MPLS/TP (MSN), MPLS ATM and RF networks
Experience of Transmission system Testing and Faulting
Understand the importance of configuration control and be capable of developing processes and managing equipment configuration for compliance with them

What to expect

We aim to complete a single-stage interview process, with this interview being held in-person at either our Palestra or Waterloo office. The interview will focus on technical and behavioural competencies. Reasonable adjustments are available with prior notice so please highlight if this would be necessary.

What We Can Offer

We are committed to giving you opportunities to be your best. We believe in embracing the passion and potential of our people, and to achieve this we offer market leading training, development and experiences, along with the opportunity to be mentored and coached by some of the smartest minds in the industry. We hire from within as our first priority, so you will have a myriad of opportunities within our diverse, global organisation.

Flexibility

Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible , we support a working pattern that suits your lifestyle and helps you reach your ambitions.

Hitachi Rail UK is an equal opportunities employer and diversity and inclusion are integral to the success of Hitachi Rail UK. We appreciate the strength that diversity adds to our teams. When you join us, you will be part of a business that is striving to be a welcoming, inclusive place to work. We actively promote and encourage our people to feel confident in bringing their true self to work every day.

Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at https://www.hitachirail.com/careers .

At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.

We would be delighted if you would be one of our followers at https://www.linkedin.com/company/hitachirail

Apply Now

Refine Your Search

technical support engineer jobs in potters bar, eng

System Support Engineer

Technical Support Senior Engineer, Chiller

Onsite Engineer - London

Senior Onsite Engineer

Insurance Technical Delivery Support, Technology Programme Delivery, Engineering, Technology & Transformation

2nd Line Service Desk Engineer Level 2.

Senior Manager - Technical Support Engineering

TechOps Engineer (System Administrator)

Field Service Engineer

First Line Technical Support Engineer

Onsite Engineer

First Line Technical Support Engineer (Shift Patterns)

Service Desk Engineer (Level 2)

Customer Success Engineer UK

Store Technology Engineer

AI Engineer, Enablement (London)

Senior ICT & Security Engineer - London

Senior ICT & Security Engineer - London

Senior ICT & Security Design Engineer - London, Bicester or Newcastle

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