Customer service representative Work, Jobs in Padworth (with Salaries)

German speaking Customer Support Representative- Damage Recovery Team
Enterprise Mobility —Aldershot
- £27,000 a year
- Full-time
- English
- Computer skills
- Communication skills
5d
Sales and Customer Service Advisor
Juss Marketing —Slough
- £450 - £550 a week
- Sales
- Customer service
- No experience needed
- Free parking
Receptionist and Customer Service Advisor
Bio-Techne —Abingdon
- £19,600 - £32,350 a year
- Full-time
- English
- Organisational skills
- Front desk
- Employee stock purchase plan
Personal Assistant to ADS Membership Director and Head of SME Engagement
ADS Group Ltd —Farnborough
- Full-time
- CRM software
- Microsoft Outlook
- Databases
5d
Customer Service Advisor - German Speaking (fixed-term)
LEGO —Slough
- Weekend availability
- Hybrid work
- English
- Annual leave
- Work from home
Customer Service Assistant - Sundays (7.5 hours per shift) - Forest Lodge
Haskins Garden Centres —Farnham
- Up to £12.71 an hour
- Part-time
- Cash handling
- Restaurant
- Free parking
- Employee discount
5d
Customer Service Representative
Vulcan Corp —Stokenchurch
- From £12.71 an hour
- Part-time
- Microsoft Word
- Customer service
- Cleaning
- Free parking
Quick apply
2h
Customer Service Advisor
Vulcan Corp —High Wycombe
- From £12.71 an hour
- Temporary
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Store discount
- Employee discount
Quick apply
2h

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German speaking Customer Support Representative- Damage Recovery Team

Enterprise Mobility -
Aldershot

Apply Now

Job details

Permanent | Full-time
£27,000 a year
5 days ago

Benefits

Transport links

Qualifications

Customer service call handling
Internal department liaison
English
Microsoft Office Suite
Complaint handling
Computer skills
Customer interaction
Communication skills
German
Time management

Full job description

Overview

We’re Enterprise Mobility. A family-owned, global mobility leader with a $39 billion turnover, nearly 90,000 team members, and operations in 95 countries. Led by CEO Chrissy Taylor, the third generation of the Taylor family, we’re built on a legacy that gives us the stability to focus on the long-term success of our people, our customers and our business.

To maintain our uncompromising focus on customer service and to provide additional mobility options, we are looking for a German speaking team member to join our Damage Recovery department. Successful candidates will have complete fluency in English, and an intermediate level of German.

Location: Victoria Road, Aldershot, GU11 1EJ

Hours: Monday to Friday between the hours of 8:00- 18:00 (Shifts 8:00- 17:00 and 9:00- 18:00)

Salary: £27,000.00 + a £2000 language bonus

Start date: 7th September

About the role:

The Damage Recovery department recovers the UK and Ireland’s vehicle damage costs. They work closely with our branches and are the point of contact between branch and customer. The team liaise with management across various functions as well as other departments to investigate damage claims.

This role will provide a crucial support function to the Damage Recovery Unit and in many cases you will be the main point of contact between customers and the department. You will be provided with the training and guidance required to work through these enquiries from customers and in essence manage a number of claims through to a successful conclusion. In addition there will be other essential tasks that you will have the opportunity to become involved in, all of which will further your knowledge of both the department and the business.

Our promote-from-within culture ensures that you’ll have a well-rounded training experience and learn skills in customer service, negotiation, debt recovery, administration, management and the basics of litigation. Along the way, we’ll give you plenty of opportunity to show your skills, and we’ll reward your development with pay increases and opportunities for continued promotions.

As you progress, increasingly more opportunities will become available to you. At Enterprise, we base rewards on performance, not seniority. You can choose, as most people do, to continue your rewarding ascent within our managerial track or choose a more technical route.

Promotions and increased responsibilities

As you get to know how our business works, and your ability to make solid business decisions develops, you'll soon find yourself moving up through the organisation. How fast you progress is entirely up to you. With our entrepreneurial philosophy, there's truly nothing holding you back.

Here's the career path you can go through within our Damage Recovery Unit:

Support Representative
Senior Support Representative
Team Leader / Lead Representative
Team Supervisor
Team Manager
Head of Claims

Responsibilities

Providing exceptional customer service via phone and email
Working closely with customers, and accounts to helps resolve damage queries across our corporate EU countries (UK, Ireland, Germany, Spain & France).
Dealing with complaints and finding suitable resolutions
Negotiating with customers regarding damage claims
Demonstrating a strong work ethic and commitment to getting the job done
Ensuring consistency and accuracy in all relevant admin procedures

Qualifications

You don’t need loads of industry experience to join us as a Support Assistant. We are looking for people with bags of enthusiasm and the following skills:

An aptitude for delivering great customer service
Excellent communication skills and attention to detail
Fluency in English and an intermediate level of German
A competitive spirit and the drive to meet targets and deadlines
Demonstrated time management skills
A knowledge of Microsoft Office products, Internet and telephone skills

You should also know that:

Regardless of your socio-economic and educational background, Enterprise will always look at how you perform against our competencies and will judge you on that alone.
Please let us know about any accommodations you may need to participate in our recruitment process.
Aldershot has great transportation links to other areas in Hampshire and Surrey such as: Alton, Ash Vale, Basingstoke, Farnborough, Farnham, Camberley, Fleet, Basingstoke, Guildford and Woking.

This is more than just a job, this is an investment in your future, a way into a dynamic workplace and a flexible journey you can shape for you. So, what are you waiting for?

Please note that all applicants must have the ability to pass a security check involving financial probity and basic criminality.

Apply Now

Refine Your Search

customer service representative jobs in padworth

German speaking Customer Support Representative- Damage Recovery Team

Sales and Customer Service Advisor

Receptionist and Customer Service Advisor

Personal Assistant to ADS Membership Director and Head of SME Engagement

Customer Service Advisor - German Speaking (fixed-term)

Customer Service Assistant - Sundays (7.5 hours per shift) - Forest Lodge