It operations/support technician Work, Jobs in Birmingham, Eng (with Salaries)

Field Service Engineer
ICE - Industrial Cleaning Equipment —Birmingham
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Maintenance
- Power tools
- Annual leave
Quick apply
4h
Duty Manager (Arts Venue)
The Hub at St Mary's —Lichfield
- £14.04 an hour
- Part-time
- Bar
- Management
- Computer literacy
- Annual leave
Quick apply
Electrical Senior Technician
Veolia Energy & Utility Services UK Limited —Birmingham
- Up to £48,500 a year
- Monday to Friday
- Customer service
- Computer literacy
- Maintenance
- Annual leave
- Employee discount
Quick apply
6d
BMW Service Manager
Sytner —Worcester
- Weekend availability
- Customer service
- Team management
- Leadership
Electrical Technician
JIK-Integral UK Limited —Birmingham
- Weekend availability
- Customer service
- Computer skills
- In-person
Quick apply
Senior Finance Assistant (105194-0626)
University of Warwick —Coventry
- £26,707 - £30,378 a year
- University
- School
- Annual leave
11d
Mobile Critical Power Technician
SunbeltRentals —Solihull
- Maintenance
- In-person
- Annual leave
Quick apply
Facilities Maintenance Technician (Air Conditioning)
The Manufacturing Technology Centre —Coventry
- £35,000 - £43,000 a year
- Full-time
- Schematics
- Continuous improvement
- Mentoring
Quick apply
Fleet Technician
National Grid Electricity Distribution —Hinckley
- £45,492 - £50,596 a year
- Full-time
- Computer skills
- Free parking
- Annual leave
Quick apply
10d
Facilities Maintenance Technician (Plumbing Biased)
The Manufacturing Technology Centre —Coventry
- £30,000 - £38,000 a year
- Full-time
- Schematics
- Continuous improvement
Quick apply
Senior Process Leader
Jaguar Land Rover —Wolverhampton
- £52,000 - £60,000 a year
- Continuous improvement
- Team management
- Training & development
7h
HGV Technician
Rygor Auto —Nuneaton
- £18 an hour
- Overtime
- Health & wellbeing programme
- Annual leave
Caretaker
Bellrock Property and Facilities Management —Worcester
- £25,000 a year
- Hybrid work
- AI
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
Sports Therapist
Wollaston Spinal Health —Stourbridge
- From £24,000 a year
- Part-time
- Patient care
- In-person
- Communication skills
Quick apply
4d
IPT Lead
Safran —Wolverhampton
- Full-time
- Team management
- Organisational skills
- Leadership
3d
Maintenance Fitter - Days
Biffa Waste Services —Norton Canes
- £41,125.50 a year
- Full-time
- Continuous improvement
- Employee discount
Quick apply
Controls Engineer
Jaguar Land Rover —Wolverhampton
- £41,000 - £59,000 a year
- Analysis skills
- Programmable logic controllers
- Continuous improvement
Fleet Maintenance Supervisor
Air Products PLC —Worcester
- Maintenance
- Travel
- Organisational skills
Quick apply
Senior Automation & Machinery Design Engineer - Coventry
Brett Martin Daylight Systems —Coventry
- Full-time
- Programmable logic controllers
- Free parking
- Annual leave
Quick apply
Pharmacist
Well Pharmacy —Stafford
- Up to £26 an hour
- Management
- Employee discount

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it operations/support technician jobs near birmingham, eng

Field Service Engineer

ICE - Industrial Cleaning Equipment
Birmingham

Quick apply

Job details

Full-time
£35,000 - £38,000 a year
4 hours ago

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

Reactive maintenance implementation
Technical troubleshooting
Portable appliance testers
Driving Licence
Stock ordering
Machinery breakdown fault-finding
Computer literacy
Maintenance
Breakdown recovery
Technical support
Electrical systems
Spare parts inventory management
Mechanical maintenance (Routine procedures)
Planned Preventative Maintenance (PPM) implementation
Customer support
Power tools
Industrial equipment
Customer interaction
Stock replenishment
Fault diagnosis and repair
Hand tools
Communication skills
Mechanical knowledge
Planned maintenance
Portable appliance testing (PAT)
Routine servicing
Mobile devices

Full job description

This is a field based role meaning your home location can be anywhere within the UK.

As a Field Service Engineer, your role revolves around providing expert repair and maintenance services to ensure the optimal performance and longevity of various cleaning machinery. You will be responsible for diagnosing, servicing, and repairing a diverse range of equipment, ensuring service and repairs are completed within agreed Service Level Agreements to achieve customer satisfaction.

Responsibilities:

Provide quality support to our customers through courteous and knowledgeable communication.
Ensure all jobs are attended to and repairs are completed within the contracted service level agreement.
Attend follow up calls in a timely manner to complete repairs where additional parts have been ordered.
Attend and complete scheduled planned maintenance services as instructed.
Attend and complete all scheduled Portable Appliance Test (PA Test) calls on time.
Maintain and control the highest standard of service and repair made to machinery.
Ensure all Health and Safety rules and procedures are adhered to at all times.
Follow all technician procedures issued and ensure they are fully understood.
Update all jobs in real time on our central database system, SERVICESMARTPro (SSP), and follow working procedures to ensure correct data is captured.
Provide accurate and detailed reports upon every site visit to maintain integrity of asset data across our customer sites and on our system.
Order parts via the system to complete breakdown calls.
Booking parts in/out to ensure van stock re-ordering levels are adhered to and parts are correctly replenished.
Help develop more efficient systems of work and/or to use any resultant change.
Regularly review vehicle conditions and to ensure it is kept tidy internally and externally to promote the quality brand.
Attend company service and business review meetings.

Requirements

Relevant certifications or training in industrial equipment repair and maintenance (e.g., Certified Industrial Maintenance Mechanic, Certified Maintenance & Reliability Professional) is advantageous.
Full UK Manual Driving Licence essential
Proficiency in diagnosing, servicing, and repairing industrial cleaning equipment such as vacuum cleaners, pressure washers, scrubbers, and sweepers.
Strong mechanical aptitude with a comprehensive understanding of mechanical, hydraulic, pneumatic, and electrical systems.
Ability to interpret technical manuals, schematics, and diagrams to effectively troubleshoot equipment malfunctions and implement repair solutions.
Strong communication skills, both verbal and written, with the ability to effectively interact with customers, colleagues, and stakeholders.
Proficient in using tools and equipment commonly employed in equipment repair and maintenance, including diagnostic instruments, hand tools, and power tools.
Familiarity with safety protocols and regulatory requirements governing industrial equipment servicing and maintenance.
Previous experience in servicing and repairing industrial cleaning equipment is highly desirable.
Demonstrated experience in a field service engineering role, preferably in an industrial or manufacturing environment.
Proven track record of effectively diagnosing and resolving equipment malfunctions in a timely manner.
Experience with preventive maintenance practices and implementing maintenance schedules to ensure equipment reliability and longevity.
Prior exposure to providing technical support and training to customers or colleagues on equipment operation and maintenance procedures.
Strong physical condition with the capability to perform manual handling duties, such as lifting heavy industrial battery packs.
Proficient IT skills, including proficiency in operating tablet devices.
Comprehensive experience with internal combustion (IC) engines, encompassing petrol, diesel, and liquefied petroleum gas (LPG) variants.

Benefits

Competitive salary
Private healthcare
21 days annual leave plus bank holidays
Enhanced workplace pension scheme
Access to our discount and wellbeing portal, ICE Cube
Life assurance which is 2x annual salary
Bonus payment of £100.00 following 5 years’ service then an additional £25.00 for each subsequent year of service e.g. £125.00 following 6 years’ service
Holiday buy back scheme

With over 50 years of experience, ICE is the UK’s largest independent provider of cleaning equipment. We manage thousands of sites across the UK in a wide variety of sectors including retail, healthcare, warehousing, manufacturing, distribution, and education. As well as supplying and servicing traditional cleaning equipment, we also have over a decade of experience in robotic floor cleaning machines. We are not only committed to a greener future through our own ESG strategy, but we also place the utmost focus on ensuring we offer products and services to customers that support their own sustainability goals and commitments.

At ICE we strive to encourage personal development and career progression, offering on-the-job training as well as support for professional qualifications for our employees. We are a fast-growing business, and this position would suit someone who likes to hit the ground running and has a drive for success.

How we do it:

But we’re still growing, and that’s why we need you.

ICE is an equal-opportunity employer, and we’re on a mission to foster a diverse & inclusive workplace. Individuals seeking employment at ICE are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

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Join a team that's raising the standards across the industry - your next opportunity starts here!

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Refine Your Search

it operations/support technician jobs in birmingham, eng

Field Service Engineer

Duty Manager (Arts Venue)

Electrical Senior Technician

BMW Service Manager

Electrical Technician

Senior Finance Assistant (105194-0626)

Mobile Critical Power Technician

Facilities Maintenance Technician (Air Conditioning)

Fleet Technician

Facilities Maintenance Technician (Plumbing Biased)

Senior Process Leader

HGV Technician

Caretaker

Sports Therapist

IPT Lead

Maintenance Fitter - Days

Controls Engineer

Fleet Maintenance Supervisor

Senior Automation & Machinery Design Engineer - Coventry

Pharmacist

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