Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Are you looking for a career move that will put you at the heart of a global financial institution?
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Role Overview:
Citi is looking for an Operations & Innovation Senior Project Analyst to play a pivotal role at the intersection of two high-impact innovation teams — the Markets Accelerator and Digital Solutions — based in Belfast. In this position, you will support the operational and strategic goals across both functions. This is a compelling opportunity to sit at the heart of Citi's innovation agenda, driving coordination, consistency, and momentum across agile, fast-moving teams.
What you'll be doing:
Coordinate end-to-end project logistics for the Markets Accelerator, including meeting preparation, demo scheduling, hackathon planning, and the project solicitation process, so that engineering and quantitative talent can remain focused on delivery.
Draft and distribute stakeholder communications on behalf of the Accelerator, keeping senior management informed of progress without drawing on engineering or quantitative resource.
Develop and maintain a consistent framework for measuring project success across the full lifecycle of the annual project slate, tracking outcomes and reporting on the cumulative impact of the Markets Accelerator's portfolio of work.
Support the full hiring and resource lifecycle for the Accelerator, including creating and maintaining requisitions for annual and rolling hiring cycles in alignment with Citi standards.
Own and continuously improve the operational processes that enable the Accelerator to run effectively and scale its global footprint, covering performance management, year-end cycles, budget oversight, and organisational health.
Build and maintain relationships with local universities to promote Citi's innovation work and attract new talent to the Belfast site.
Support the Digital Solutions team with product planning activities, including gathering stakeholder requirements, maintaining concise product documentation, and managing general team logistics.
Develop and maintain marketing and branding collateral that communicates the impact of projects across both teams, providing dedicated ownership to a function that currently lacks it.
What we'll need from you:
Several years relevant experience
Familiarity with agile or innovation-led team environments, and an understanding of how technical or quantitative teams operate under time-pressured delivery cycles.
Experience supporting product planning activities, including requirements gathering or maintaining product documentation.
Prior involvement in university partnership programmes, talent attraction initiatives, or external engagement activities.
Exposure to marketing or communications collateral development, particularly in a technology or financial services context.
A genuine curiosity for emerging technologies and new ways of working, combined with an interest in developing knowledge of the markets business and how it operates.
Demonstrated ability to coordinate multi-stakeholder programmes in a fast-paced environment, managing competing priorities without losing momentum.
Clear and confident communicator, capable of drafting senior-level updates and translating operational details into concise, audience-appropriate messaging.
Experience supporting operational processes such as resource planning, hiring workflows, budget tracking, or performance cycles within a structured organisation.
Ability to work across multiple teams simultaneously, maintaining consistency and quality of output without direct line authority over delivery teams.
Organised and detail-oriented, with the ability to maintain documentation, track progress, and manage logistics across concurrent workstreams.
Education:
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
What we can offer you:
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
#LI-KR6
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Operations - Core
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Operations Project Management
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Full time
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Please see the requirements listed above.
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For complementary skills, please see above and/or contact the recruiter.
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
