Overview
Radancy is the global leader in talent acquisition software, helping employers attract and hire the right talent through AI-powered recruiting technology, data-driven insights, and world-class candidate experiences. Our platform enables organizations to streamline hiring, strengthen employer branding, and drive measurable recruitment outcomes at scale.
About the Role
This role is responsible for leading the delivery of Radancy’s Programmatic Jobs, Display (DV360), and Search offerings. As a team lead, you will oversee trading best practices, resource planning, and workflow efficiency. In addition to leading the team, you will be actively involved in the hands-on management, execution, and optimization of campaigns. You will interface with key leaders and Media Solutions Managers to ensure strategic alignment, drive performance, and continuously improve our media trading capabilities.
What does a great Media Trading Team Lead do?
Internal and external customer management
Team Leadership & Development
Directly manage a group of Media Traders and maintain a work environment that yields strong individual and team performance.
Ensure proper hiring, onboarding, training, and development of all staff members in partnership with leadership.
Manage proper assignment of all customer work and resource management across the team.
Foster a culture of experimentation and openness within the trading team, encouraging the exploration of new tools, platforms, and methodologies.
Internal Collaboration
Build relationships with internal teams such as Data Services, Analytics, Customer Success, and Media Solutions to ensure clear communications and problem solving for delivery.
Interface regularly with the Media Solutions team on customer support, team training, field education, and product adoption.
Review media plans to ensure proper information, commitments, budgets, and implementation strategy is in place.
Work closely with the Product team to ensure seamless integration and rollout of new features to partners and customers
Collaborate with internal stakeholders to share learnings, pilot innovations, and embed successful practices into standard operating procedures.
Collaborate closely with Media Traders to streamline campaign setup, maximize performance, and drive stronger ROI for both Radancy and its publisher partners.
Serve as a strategic connector across Product, Sales, and Marketing teams to align on business objectives, accelerate partner success, and deliver measurable growth outcomes.
Work cross-functionally with internal technical teams and external partners to ensure smooth integrations, minimize churn, and sustain high levels of customer satisfaction.
Customer Engagement & Delivery
Interact directly with top customers as a subject matter expert to support implementation where required.
Engage with key customers as Team Lead for onboarding, performance audits, issue resolution, and deliver Lead the full partner lifecycle—from onboarding and technical integration to ongoing support, performance optimization, and strategic growth.
Facilitate regular check-ins, weekly status calls, and quarterly business reviews to assess publisher performance and uncover opportunities for improvement.
Cultivate long-term publisher relationships by monitoring performance trends and delivering strategic, data-driven recommendations.
Collaborate with the VP of Global Partnerships to source, onboard, and scale new global publishers, ensuring alignment across international Radancy teams.
Provide the Customer Success and Media Solutions Management teams with partner insights and strategic solutions to support client acquisition and retention.
Product & Processes
Analyze and assess the performance of campaigns and translate quantitative and qualitative data into recommendations and plans for improvement.
Ensure adherence to all SLAs within the team and define, document, and govern compliance.
Keep abreast of industry standards by learning new tools, reading industry information, and completing training.
Develop solutions to ongoing issues and ensure the solution becomes standard operating procedure (SOP).
Support PJ partner life-cycle from onboarding, integration, issue resolution to the growth stage.
Champion the adoption of AI and automation to enhance campaign efficiency, reduce manual processes, and improve performance outcomes.
Identify opportunities to test and implement emerging technologies that support scalable and intelligent media trading.
Oversee daily program operations, track key performance indicators, and proactively troubleshoot issues related to data feeds, dashboards, and reporting tools.
Build and maintain comprehensive reports and dashboards to monitor marketplace performance and support data-driven decision-making.
Maintain up-to-date documentation for both internal teams and external partners to ensure clarity, alignment, and seamless collaboration.
Collaborate with Product and Engineering teams to support the rollout of new features and ensure successful technical integrations.
Develop deep technical expertise in Radancy’s media products to drive effective partner onboarding, retention, and long-term success.
Other Responsibilities
Support and where appropriate lead media partner and technology vendor relations to provide insight, support selection processes, and resolve issues.
Coordinate with finance on billing and credit implementation processes.
Liaise with global teams to align offerings, processes, tools, and share best practices.
Provide feedback to department leaders for continuous improvement of offerings and tools.
Qualifications
Proven experience leading high-performing digital media, programmatic, paid search, or performance marketing teams, with a track record of developing talent and driving results.
Deep hands-on expertise across programmatic advertising, search marketing, campaign optimization, bidding strategies, and performance analytics.
Strong analytical mindset with the ability to interpret complex data, identify trends, and translate insights into actionable recommendations.
Excellent stakeholder management and communication skills, with the confidence to engage senior leaders, customers, partners, and cross-functional teams.
Demonstrated ability to manage multiple priorities, balance strategic leadership with operational execution, and thrive in a fast-paced environment.
Passion for innovation, automation, and AI, with experience identifying opportunities to improve workflows, increase efficiency, and enhance campaign performance.
Commercially minded, with a strong understanding of customer objectives, revenue growth, partner relationships, and delivering measurable business outcomes.
Company Values: At Radancy, we are dedicated to the core values that guide our work and culture:
Innovative Spirit Innovation leads the way. We have a rich history of developing and delivering what’s new and next while valuing every voice on our team. Together, we’re shaping the future and leading the industry forward.-
Rewarding Impact Work that matters. We strengthen organizations with transformative software that connects people around the world to meaningful careers. This work makes a difference in people’s lives and inspires our team to advance technology with purpose.
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Performance Driven Success drives results. We use data and insights to inform strategy and maximize performance for our customers, all backed by our global teams committed to exceeding expectations with unmatched expertise and support.
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Supportive Teams Collaboration is our backbone. We foster an environment that inspires our team members to deliver industry-defining technology. We empower our teams to learn from each other, grow their skills and create positive change in their work and communities.
Radancy is an equal opportunity employer and welcomes all qualified applicants regardless of race, ethnicity, religion, gender, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law. We actively work to create an inclusive environment where all of our employees can thrive. If you require any accommodations during the application process, please reach out to us at [email protected] , and we will work with you to meet your needs.
