Application analyst Work, Jobs in Ribchester, Lan (with Salaries)

ICT Support Analyst
Lancashire County Council —Preston
- £25,949 - £25,989 a year
- Full-time
- Hybrid work
- Communication skills
4h
HR Systems and Process Analyst
Krones UK Ltd. —Bolton
- Full-time
- Data analysis skills
- Analysis skills
- Project management
Contract Manager
Avove —Chorley
- Full-time
- Analysis skills
- Team management
- Mentoring
- Employee assistance programme
Quick apply
ePMO Finance Analyst (12-Month Fixed Term Contract)
Freshfields —Manchester
- Full-time
- Analysis skills
- No degree
- Communication skills
Supply Chain Support Planner
Booker Group —Oldham
- Temporary
- Continuous improvement
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
6d
Customer Service Team Leader
Chemist4U —Skelmersdale
- Weekend availability
- Analysis skills
- Training & development
- Leadership
- Annual leave
- Employee discount
Detection Engineer
NCC Group —Manchester
- Full-time
- Hybrid work
- Writing skills
- Annual leave
Quick apply
Senior Project Manager (Marketing Operations) - 12m FTC
Freshfields —Manchester
- CRM software
- Project management
- Organisational skills
Product Security Engineer
MirrorWeb —Manchester
- Full-time
- Hybrid work
- AWS
- AI
Quick apply
Team Lead, SOC
NCC Group —Manchester
- Full-time
- Hybrid work
- Customer service
- Mentoring
- Annual leave
Quick apply
Security Architect
Advania UK —Manchester
- Hybrid work
- Azure
- Leadership
Parts & Inventory Technician
Copart —Skelmersdale
- £27,976 a year
- Quality control
- Employee discount
- Life insurance
Quick apply
Graduate ESG Analyst
Avove —Chorley
- Full-time
- Business
- Analytics
- Employee assistance programme
Quick apply
5h

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ICT Support Analyst

Lancashire County Council -
Preston

Apply Now

Job details

Full-time
£25,949 - £25,989 a year
4 hours ago

Qualifications

Technical troubleshooting
IT service management
Technical support incident logging
ServiceNow
Customer support
Customer interaction
IT incident logging
Application support
Incident log maintenance
Communication skills

Full job description

Salary £25,949 - £25,989 per annum | 37 hours per week | Permanent, Full Time | ICT Support Analyst

We have an exciting opportunity for a new team member to join our frontline Digital User Experience Service, supporting Lancashire County Council and partner organisations.

As an ICT Support Analyst, you will provide first-class technical support and customer service, helping users access and make the best use of the council's digital services. You will be part of a busy and supportive team, handling a wide range of technical queries and service requests while working closely with colleagues across Digital Services.

What you'll be doing

Providing technical support to customers through digital, email, telephone and face-to-face channels.
Diagnosing and resolving a range of hardware, software and device-related issues.
Logging, tracking and managing incidents and service requests using IT Service Management processes.
Setting up and configuring new devices and software in line with council standards and security requirements.
Supporting the maintenance and smooth running of digital systems.
Working with colleagues across Digital Services to identify, investigate and resolve technical issues.
Following ITIL-based processes for Incident, Problem and Change Management.
Providing a professional, responsive and customer-focused service to users.
Escalating more complex technical issues to senior analysts when required.

What we're looking for

We are looking for someone with excellent customer service skills, a positive attitude and an interest in technology. You will be able to demonstrate:

Good communication and interpersonal skills.
Strong troubleshooting and problem-solving abilities.
The ability to manage and prioritise a varied workload.
An organised and methodical approach to work.
The ability to work independently and as part of a team.
Experience or an understanding of supporting end users in a digital or ICT environment.
A willingness to learn and develop new technical skills.
An understanding of digital security principles and good IT practices.
Experience configuring and supporting devices, software and digital systems would be advantageous.

Technologies you may support

The role offers exposure to a wide range of technologies and business systems, including:

Microsoft 365, Active Directory, Azure, Intune and Endpoint Management.
Oracle Fusion and LiquidLogic applications.
ServiceNow and other corporate business applications.
Windows 10 and Windows 11 devices.
Android and iOS mobile devices.
Printing, scanning and other end-user technologies.

For full details of the accountabilities and responsibilities attaching to this role please refer to the Job Description & Person Specification.

For an informal discussion about this role, please contact: [email protected]

Why join us?

This is an excellent opportunity for someone looking to start or develop a career in ICT support. You'll gain experience across a broad range of technologies while working in a customer-focused environment, supported by experienced colleagues who will help you develop your technical skills and knowledge.

Lancashire County Council also offers a range of benefits, found on our website here .

This is a hybrid role based at County Hall, Preston, combining office and home working.

We do not hold a sponsorship licence and can only consider applications from candidates who are legally entitled to work in the UK. If you do not have the right to work in the UK, your application will not be considered.

We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.

Job Description and Person Specification

Apply Now

Refine Your Search

application analyst jobs in ribchester, lan

ICT Support Analyst

HR Systems and Process Analyst

Contract Manager

ePMO Finance Analyst (12-Month Fixed Term Contract)

Supply Chain Support Planner

Customer Service Team Leader

Detection Engineer

Senior Project Manager (Marketing Operations) - 12m FTC

Product Security Engineer

Team Lead, SOC

Security Architect

Parts & Inventory Technician

Graduate ESG Analyst

I want to receive the latest job alerts for application analyst in ribchester, lan

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