Technical support Work, Jobs in Biggleswade, Bdf (with Salaries)

Customer Support Administrator
University of Cambridge —Cambridge
- £31,236 - £35,608 a year
- Part-time
- Hybrid work
- Microsoft Word
- Administrative experience
- University
1d
1st Line Support
Leisure Employment Services —Hemel Hempstead
- Part-time
- Hybrid work
- AI
- Communication skills
- Employee discount
Quick apply
4h
Senior Support Engineer
Novastar Infotech Ltd —Milton Keynes
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Mentoring
- SharePoint
- In-person
Quick apply
11h
IS Analyst - Support
Booker Group —Wellingborough
- Continuous improvement
- Communication skills
- Analytics
- Employee assistance programme
- Employee discount
Quick apply
3d
Apprentice Engineer - Technical Support
Niftylift Ltd —Milton Keynes
- £16,640 - £26,436 a year
- Full-time
- In-person
- Free parking
- Store discount
Quick apply
Graduate / Placement Technical Support Engineer
Options Technology —Cambridge
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Research
Quick apply
Activation Support Representative - eCommerce
Worldpay (UK) Limited —Cambridge
- CRM software
- Bachelor's degree
- Continuous improvement
Quick apply
7d
IT Workplace Specialist
Mettler Toledo —Royston
- Travel
- SharePoint
- Communication skills
- Annual leave
IT Support Engineer
Solus Accident Repair Centres —Stansted
- £26,000 - £32,000 a year
- Full-time
- Employee discount
Systems Technician
Redsquid Communications —Cranfield
- £25,000 - £27,000 a year
- Full-time
- Maintenance
- Computer networking
- Organisational skills
- Annual leave
Quick apply
7d
Microsoft Platform Support Engineer| Stevenage, UK
Infosys —Stevenage
- Analysis skills
- Travel
- SharePoint
Technical Helpdesk
GXO Logistics —Milton Keynes
- £26,000 - £32,000 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Analytics
- Annual leave
IT Support Contract
Ekco —Milton Keynes
- Maintenance
- English
- Travel
Quick apply
Middleware Support Engineer| Stevenage, UK
Infosys —Stevenage
- Analysis skills
- Travel
- APIs
Sr Desktop Support Technician - TS/SCI – RAF Molesworth UK
General Dynamics Information Technology —Molesworth
- £33.97 - £35.19 an hour
- Bachelor's degree
- Travel
- No travel
IT Support Technician
Pharmaron —Hoddesdon
- Computer Science
- Software development
- In-person
Quick apply
L2/L3 Support Engineer| Project & Resource Management COTS| Stevenage, UK
Infosys —Stevenage
- Analysis skills
- Travel
- Communication skills
Technical Account Manager
Yardi Systems, Inc. —Milton Keynes
- Full-time
- Bachelor's degree
- Accounting
- Business
- Profit sharing
- Annual leave
Technical Services Engineer
Dr. Martens —Wollaston
- Full-time
- Hybrid work
- Bar
- Analysis skills
- Organisational skills
- Annual leave
Quick apply
6d
Enterprise Tool Support Engineer-L2/L3| Stevenage, UK
Infosys —Stevenage
- Analysis skills
- Travel
- Communication skills

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technical support jobs near biggleswade, bdf

Customer Support Administrator

University of Cambridge -
Cambridge

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Job details

Permanent | Part-time
£31,236 - £35,608 a year
1 day ago

Qualifications

Microsoft Word
Stakeholder liaison
Administrative support experience
Process improvement
Internal department liaison
Microsoft Office Suite
Administrative experience
Telecommunication
Customer support
Communication skills
Help desk

Full job description

The University and UIS

University Information Services (UIS) provides the digital infrastructure, business information and computing services at the heart of one of the world's top universities. The University of Cambridge has a bold ambition to use digitalisation to transform education and research, and UIS' team of developers, designers, testers, analysts and support staff is leading this exciting work.

The role

The Customer Support Administrator will join a team of four working to support UIS staff. The UIS Infrastructure Admin team supports 400 users across UIS (The University of Cambridge's central IT team) and also liaises with groups outside UIS.

As a Customer Support Administrator you will:

Provide administrative support to UIS service teams including purchasing and stock control as required/directed.
Liaise directly with University staff from all departments and colleges over order & billing enquiries.
As part of the Telecoms Helpdesk, manage customer incidents and service requests within specified SLA response and resolution times to achieve high customer satisfaction for Telecoms queries. (Desk phones, Mobiles, Teams Telephony).
Review, develop and maintain office processes and procedures to provide efficiencies where possible.

This role is offered on a permanent contract, usually based on the University's West Cambridge Site. Hybrid working is available with this post, but you will be expected to be on-site (At the UIS's office currently in West Cambridge) at least two days a week as part of the role involves helping to process deliveries & dispatches. The role may require occasional travel across the city of Cambridge visiting University sites.

What you will need:

Experience of working in an administrative role.
Experience of working in a customer service role.
Experience of using standard software packages (e.g Word, Excel, Teams and Outlook).
Excellent organisation skills, accuracy and attention to detail.
Excellent verbal, written and interpersonal communication skills.
Proven ability to develop and maintain your own knowledge in your field.
Proven experience of managing orders, invoicing & billing queries.
Experience of working in an IT department would be desirable.
Experience of dealing with corporate mobile phone contracts would be desirable.
Experience of supporting communication services (e.g. MS Teams, Zoom, etc.) would be desirable.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our department.

If you would like more information about this role, informal enquiries can be directed by email to [email protected].

Please quote reference VC50700 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Apply online

Apply Now

Refine Your Search

technical support jobs in biggleswade, bdf

Customer Support Administrator

1st Line Support

Senior Support Engineer

IS Analyst - Support

Apprentice Engineer - Technical Support

Graduate / Placement Technical Support Engineer

Activation Support Representative - eCommerce

IT Workplace Specialist

IT Support Engineer

Systems Technician

Microsoft Platform Support Engineer| Stevenage, UK

Technical Helpdesk

IT Support Contract

Middleware Support Engineer| Stevenage, UK

Sr Desktop Support Technician - TS/SCI – RAF Molesworth UK

IT Support Technician

L2/L3 Support Engineer| Project & Resource Management COTS| Stevenage, UK

Technical Account Manager

Technical Services Engineer

Enterprise Tool Support Engineer-L2/L3| Stevenage, UK

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