Senior technical analyst Work, Jobs in Blackburn, Lan (with Salaries)

ICT Support Analyst
Lancashire County Council —Preston
- £25,949 - £25,989 a year
- Full-time
- Hybrid work
- Communication skills
19h
Senior Data Engineer
NHS Greater Manchester Integrated Care —Manchester
- £49,387 - £56,515 a year
- Full-time
- Azure
- Agile
5d
Financial Reporting Analyst
DF Capital —Manchester
- Data analysis skills
- Organisational skills
- Banking
- Annual leave
- Gym membership
Quick apply
Senior Manager, Security Architecture
Anaplan —Manchester
- Communication skills
Quick apply
Underwriting & Governance Analyst
Markel International Services Ltd —Manchester
- Hybrid work
- Analysis skills
- Continuous improvement
- Team management
- Annual leave
- Flexible schedule
Quick apply
Hybrid BA-Project Delivery
Kaleida —Manchester
- Analysis skills
- Travel
- Conflict management
- Free parking
- Annual leave
Senior Associate, Financial Modeler/Engineer
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Analysis skills
- Bachelor's degree
- Scripting
Data Engineering Manager
On the Beach —Manchester
- Full-time
- Hybrid work
- Mentoring
- AI
- Annual leave
- Work from home
Senior Data Engineer
UBDS Group —Manchester
- Hybrid work
- Machine learning
- Agile
- AI
Quick apply
Senior Data/AI Engineer - Manager, Engineering AI & Data, AI & Data Solutions
Deloitte —Manchester
- Hybrid work
- Analysis skills
- Machine learning
- Mentoring
Information Security Analyst - Vulnerability Management
Starling —Manchester
- Full-time
- Hybrid work
- Scripting
- APIs
- Communication skills
- Annual leave
- Employee discount
Quick apply
Senior Consultant, Finance, SAP Public Cloud, Technology and Transformation
Deloitte —Manchester
- Hybrid work
Data Integration Lead
PACT Solutions —Manchester
- £65,000 - £90,000 a year
- Full-time
- Hybrid work
- Azure
- Travel
- Mentoring
Quick apply
7d
Data Engineer
UBDS Group —Manchester
- Hybrid work
- Machine learning
- Agile
- AI
Quick apply
Senior Project Manager (Marketing Operations) - 12m FTC
Freshfields —Manchester
- CRM software
- Project management
- Organisational skills
Lead Appian Development Consultant
Valtech Group —Manchester
- Mentoring
- Leadership
SRM Team Lead
Manchester Metropolitan University —Manchester
- Full-time
- Hybrid work
- Computer Science
- Recruiting
- Agile
- Life insurance
7d
Senior Manager, Data Solution Architect, SG&A, Engineering, AI & Data, Technology & Transformation
Deloitte —Manchester
- Hybrid work
- Mentoring
- Agile
- AI
Technical Solutions Architect
Zippd —Manchester
- Full-time
- In-person
Quick apply
Senior Cloud Engineer - Azure AI
UBDS Group —Manchester
- Hybrid work
- Azure
- DevOps
- Agile
Quick apply

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ICT Support Analyst

Lancashire County Council -
Preston

Apply Now

Job details

Full-time
£25,949 - £25,989 a year
19 hours ago

Qualifications

Technical troubleshooting
IT service management
Technical support incident logging
ServiceNow
Customer support
Customer interaction
IT incident logging
Application support
Incident log maintenance
Communication skills

Full job description

Salary £25,949 - £25,989 per annum | 37 hours per week | Permanent, Full Time | ICT Support Analyst

We have an exciting opportunity for a new team member to join our frontline Digital User Experience Service, supporting Lancashire County Council and partner organisations.

As an ICT Support Analyst, you will provide first-class technical support and customer service, helping users access and make the best use of the council's digital services. You will be part of a busy and supportive team, handling a wide range of technical queries and service requests while working closely with colleagues across Digital Services.

What you'll be doing

Providing technical support to customers through digital, email, telephone and face-to-face channels.
Diagnosing and resolving a range of hardware, software and device-related issues.
Logging, tracking and managing incidents and service requests using IT Service Management processes.
Setting up and configuring new devices and software in line with council standards and security requirements.
Supporting the maintenance and smooth running of digital systems.
Working with colleagues across Digital Services to identify, investigate and resolve technical issues.
Following ITIL-based processes for Incident, Problem and Change Management.
Providing a professional, responsive and customer-focused service to users.
Escalating more complex technical issues to senior analysts when required.

What we're looking for

We are looking for someone with excellent customer service skills, a positive attitude and an interest in technology. You will be able to demonstrate:

Good communication and interpersonal skills.
Strong troubleshooting and problem-solving abilities.
The ability to manage and prioritise a varied workload.
An organised and methodical approach to work.
The ability to work independently and as part of a team.
Experience or an understanding of supporting end users in a digital or ICT environment.
A willingness to learn and develop new technical skills.
An understanding of digital security principles and good IT practices.
Experience configuring and supporting devices, software and digital systems would be advantageous.

Technologies you may support

The role offers exposure to a wide range of technologies and business systems, including:

Microsoft 365, Active Directory, Azure, Intune and Endpoint Management.
Oracle Fusion and LiquidLogic applications.
ServiceNow and other corporate business applications.
Windows 10 and Windows 11 devices.
Android and iOS mobile devices.
Printing, scanning and other end-user technologies.

For full details of the accountabilities and responsibilities attaching to this role please refer to the Job Description & Person Specification.

For an informal discussion about this role, please contact: [email protected]

Why join us?

This is an excellent opportunity for someone looking to start or develop a career in ICT support. You'll gain experience across a broad range of technologies while working in a customer-focused environment, supported by experienced colleagues who will help you develop your technical skills and knowledge.

Lancashire County Council also offers a range of benefits, found on our website here .

This is a hybrid role based at County Hall, Preston, combining office and home working.

We do not hold a sponsorship licence and can only consider applications from candidates who are legally entitled to work in the UK. If you do not have the right to work in the UK, your application will not be considered.

We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.

Job Description and Person Specification

Apply Now

Refine Your Search

senior technical analyst jobs in blackburn, lan

ICT Support Analyst

Senior Data Engineer

Financial Reporting Analyst

Senior Manager, Security Architecture

Underwriting & Governance Analyst

Hybrid BA-Project Delivery

Senior Associate, Financial Modeler/Engineer

Data Engineering Manager

Senior Data Engineer

Senior Data/AI Engineer - Manager, Engineering AI & Data, AI & Data Solutions

Information Security Analyst - Vulnerability Management

Senior Consultant, Finance, SAP Public Cloud, Technology and Transformation

Data Integration Lead

Data Engineer

Senior Project Manager (Marketing Operations) - 12m FTC

Lead Appian Development Consultant

SRM Team Lead

Senior Manager, Data Solution Architect, SG&A, Engineering, AI & Data, Technology & Transformation

Technical Solutions Architect

Senior Cloud Engineer - Azure AI

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