Technical support Work, Jobs in Blackburn, Lan (with Salaries)

2nd Line Support Engineer
Excalon Ltd —Salford
- Full-time
- Microsoft Outlook
- Windows
- Mentoring
- Health & wellbeing programme
- Life insurance
Quick apply
IT Support Technician
Blackburn Rovers Football Club —Blackburn
- £27,000 - £29,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Customer service
- Free parking
- Store discount
Quick apply
17h
IT Support Manager
Rochdale Boroughwide Housing —Rochdale
- £40,902 a year
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
1d
IT Support Technician Apprentice
QA Apprenticeships —Blackpool
- £16,640 - £26,437 a year
- Full-time
- Computer literacy
- Hotel
- Continuous improvement
13h
Specialist Digital Simulation Technician
University of Cumbria —Lancaster
- £31,236 - £37,694 a year
- Full-time
- Hybrid work
- University
15h
Tech & Customer Support Advisor
Fusion Fibre Group —Warrington
- £26,000 - £27,000 a year
- Full-time
- CRM software
- English
- Analysis skills
- Free parking
- Work from home
Quick apply
19h
Graduate Software Support Engineer
Car Benefit Solutions —Bury
- £26,000 - £30,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
16h
Managed Services - First Line Support Team Lead
HSO Group B.V. —Manchester
- Weekend availability
- Continuous improvement
- POS
- Organisational skills
Quick apply
Teacher (Maths or IT specialist)
Remarkable Autism Limited —Newton-le-Willows
- £34,069 - £52,835 a year
- Full-time
- Maths
- School
- Teaching
- Sick pay
11d
FTC IT Technician
NRG Riverside —Wigan
- £33,475 a year
- Monday to Friday
- Databases
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
eBusiness Executive
Softcat —Manchester
- Hybrid work
- Communication skills
- School
- Flexible schedule
9h
ITS Support Engineer I, IT Services
Amazon UK Services Ltd. —Manchester
- Full-time
- Computer Science
- English
- Analysis skills
7d
Helpdesk Team Leader
Softcat —Manchester
- Hybrid work
- CRM software
- Customer service
- Team management
- Flexible schedule
IT Technician
Trafford Council —Trafford
- £25,989 - £28,142 a year
- Monday to Friday
- School
4d
Trust Senior IT Technician
Oldham Council —Oldham
- £28,598 - £31,022 a year
- Travel
- Communication skills
- School
Senior IT Engineer
FluidOne —Chorley
- Up to £45,000 a year
- Weekend availability
- Travel
- In-person
- Communication skills
- Employee assistance programme
Quick apply
5d
IT Service Desk Analyst
EMR UK —Warrington
- Seasonal
- Computer networking
- Annual leave
5d
IT Technician
Alkegen —Rainford
- Full-time
- Hybrid work
- No degree
- Travel
1d
Production Systems Administrator
Alloy Bodies Ltd —Manchester
- £32,000 - £37,000 a year
- Full-time
- Computer literacy
- Engineering
- ERP systems
- Free parking
- Health & wellbeing programme
Quick apply
6d
Associate Technical Support Specialist - Residential Energy - Fixed Term Contract
Tesla —Manchester
- CRM software
- English

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2nd Line Support Engineer

Excalon Ltd -
Salford

Quick apply

Job details

Permanent | Full-time

Benefits

Health & wellbeing programme
Life insurance
On-site parking

Qualifications

Technical troubleshooting
Desktop support
TCP
Microsoft Outlook
Mentoring junior staff
User account provisioning
Windows
Technical support
User account management
Computer hardware
IT support
Ticket management systems
Mentoring
DNS
Network support
SharePoint
IP networking
Professional development mentoring
Application support
Microsoft Dynamics 365 Business Central
Communication skills
Microsoft Azure
Active Directory
Intune
Help desk
Identity & access management

Full job description

Job Summary

Are you a proactive and customer-focused IT professional looking for your next challenge?

We're seeking an experienced 2nd Line Support Engineer to join our dynamic IT team, where you'll play a key role in delivering high-quality technical support across the business.

This is a hands-on role that combines technical troubleshooting with day-to-day operational support. You'll take ownership of escalated incidents, resolve a wide range of hardware, software and infrastructure issues, and be willing to get stuck into first-line and routine support tasks whenever needed to ensure an excellent service for our users.

As an important member of the team, you'll also provide guidance and mentoring to a junior support staff, helping to develop their technical skills, share best practices, and build their confidence while fostering a collaborative and supportive working environment. If you enjoy solving problems, taking ownership, and contributing to the success of both your colleagues and the wider business, we'd love to hear from you.

Responsibilities

Providing 1st and 2nd line IT support across the business
Supporting Windows devices, laptops, printers and end-user hardware
Managing Microsoft 365 user issues and administration
Supporting Active Directory and Group Policy environments
Troubleshooting networking and connectivity issues
Investigating authentication, DNS and user access problems
Support user account management, system administration and core IT platforms including Micosoft 365, Intune, Entra ID, Business central etc.
Setting up and maintaining user devices
Escalating more complex technical issues where needed - but owning the process throughout
Supporting and mentoring junior members of the team.

Requirements:

Proven experience in technical support or IT support roles with a focus on help desk operations

Solid technical knowledge of:

Windows 11
Microsoft 365 (Outlook, Teams, SharePoint)
Active Directory / user administration
Networking (DNS, DHCP, TCP/IP, VPN)
Experience with ticketing tools
Excellent troubleshooting and problem-solving skills
Strong communication and stakeholder engagement skills
Ability to manage and prioritise workload in a fast-paced environment
Hands-on experience with Azure / Entra ID — user management, conditional access, MFA

This role offers an engaging environment for IT professionals eager to develop their expertise while delivering outstanding technical support within a collaborative team setting.

Benefits:

Health & wellbeing programme
Life insurance
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in blackburn, lan

2nd Line Support Engineer

IT Support Technician

IT Support Manager

IT Support Technician Apprentice

Specialist Digital Simulation Technician

Tech & Customer Support Advisor

Graduate Software Support Engineer

Managed Services - First Line Support Team Lead

Teacher (Maths or IT specialist)

FTC IT Technician

eBusiness Executive

ITS Support Engineer I, IT Services

Helpdesk Team Leader

IT Technician

Trust Senior IT Technician

Senior IT Engineer

IT Service Desk Analyst

IT Technician

Production Systems Administrator

Associate Technical Support Specialist - Residential Energy - Fixed Term Contract

I want to receive the latest job alerts for technical support in blackburn, lan

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