Technical support analyst Work, Jobs in Addlestone, Sry (with Salaries)

Service Desk Analyst
Synapri —London
- DevOps
- Continuous improvement
- Agile
Level 3 Support Analyst - AI Specialist
Anaplan —London
- Engineering
- English
- Master's degree
Quick apply
Service & Operations Analyst
Bank of England —London
- £28,640 - £32,220 a year
- Full-time
- Communication skills
- Annual leave
2d
Trading Systems Support Analyst
Tower Research Capital —London
- Hybrid work
- English
- Databases
- Computer networking
- Annual leave
Quick apply
Technology Operations Analyst
Starling —London
- Full-time
- Hybrid work
- Annual leave
- Employee discount
Quick apply
IT Support Analyst – Client Services & Monitoring
GroupNexus —Hampstead
- Windows
- Computer networking
- Agile
Financial Markets Infrastructure Services - Technical Analyst
Standard Chartered —London
- Computer Science
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Service Desk Analyst - Shared Services
Methods Business and Digital Technology —London
- Weekend availability
- Hybrid work
- Analysis skills
- Scripting
- Communication skills
- Employee assistance programme
Quick apply
Technology Service Desk Analyst
Mountain Warehouse —London
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee discount
Quick apply
Service Desk Analyst
ECI —London
- Full-time
- Azure
- Microsoft Outlook
- Windows
Senior Analyst, IT General Controls, Audit Support & Strategic Initiatives
The Lincoln Electric Company —London
- Remote
- Computer Science
- PMP
- Bachelor's degree
12d
IS Service Analyst
NSPCC —London
- Organisational skills
Tech Support Analyst
5G Communications Ltd. —High Wycombe
- £18,000 - £25,000 a year
- Microsoft Outlook
Service Desk Analyst: On Client Site in Watford
Codestone —London
- In-person
Onsite Senior Technical Analyst, IT Infrastructure Services
Deloitte —London
- Hybrid work
- Microsoft Office
- In-person
- Communication skills
Fraud and Application Support Analyst - 18 month Fixed Term Contract
Cubic Corporation —Salfords
- Full-time
- Microsoft Word
- Bachelor's degree
- No degree
Senior IT Service Desk Analyst
Realty Income Corporation —London
- Full-time
- Computer Science
- Bachelor's degree
- No degree
Co Pilot Adoption, Learning & Change Analyst
UBDS Group —London
- Hybrid work
- Organisational skills
- Training & development
- AI
Quick apply
9d
Senior Data Analyst (L4) Apprenticeship Trainer
QA —London
- Azure
- Computer Science
- Research
- Annual leave
- Employee assistance programme
FIX Analyst, Charles River Development, Assistant Vice President
State Street —London
- Full-time
- Product management

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Service Desk Analyst

Synapri
London

Apply Now

Job details

Fixed term contract

Qualifications

Technical troubleshooting
ITIL Certification
DevOps
IT service management
Continuous improvement
Agile
Customer support
Customer interaction
Communication skills
Help desk

Full job description

Location: London
Duration: 12 months +
Vetting: SC secuirty clearance, ideally DV

In this role you will be responsible for:

Troubleshoot technical issues reported to Service Desk using available Knowledge Articles.
Ensure Service Requests and Incidents are managed in accordance with Service Level Targets.
Assist with maintenance and contribution of articles to the Service Desk Knowledge Base.
Assist with the identification of Continual Service Improvement items to help improve the quality of service provided, and the efficiency of processes within the Service Desk.
Keep customers informed on the progress of their Incidents and Service Requests throughout the full lifecycle.

Support onboarding of our new programme team.
Essential Skills

A proactive approach and a focus on continuous improvement of self and service, with an appetite to work with others to simplify processes and improve efficiency.
Excellent communication and customer service skills
The ability to efficiently manage workload and escalate calls when required
Broad knowledge and understanding of IT concepts and technologies

Desirable

Experience working within a Service Desk or Helpdesk environment
ITIL foundation
Knowledge of AGILE and DevOps frameworks
Enterprise level reporting tools

For further details please apply including full CV.

Apply Now

Refine Your Search

technical support analyst jobs in addlestone, sry

Service Desk Analyst

Level 3 Support Analyst - AI Specialist

Service & Operations Analyst

Trading Systems Support Analyst

Technology Operations Analyst

IT Support Analyst – Client Services & Monitoring

Financial Markets Infrastructure Services - Technical Analyst

Service Desk Analyst - Shared Services

Technology Service Desk Analyst

Service Desk Analyst

Senior Analyst, IT General Controls, Audit Support & Strategic Initiatives

IS Service Analyst

Tech Support Analyst

Service Desk Analyst: On Client Site in Watford

Onsite Senior Technical Analyst, IT Infrastructure Services

Fraud and Application Support Analyst - 18 month Fixed Term Contract

Senior IT Service Desk Analyst

Co Pilot Adoption, Learning & Change Analyst

Senior Data Analyst (L4) Apprenticeship Trainer

FIX Analyst, Charles River Development, Assistant Vice President

I want to receive the latest job alerts for technical support analyst in addlestone, sry

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