Technical support analyst Work, Jobs in Chiswick, Gtl (with Salaries)

Trading Systems Support Analyst
Tower Research Capital —London
- Hybrid work
- English
- Databases
- Computer networking
- Annual leave
Quick apply
Service Desk Analyst - Shared Services
Methods Business and Digital Technology —London
- Weekend availability
- Hybrid work
- Analysis skills
- Scripting
- Communication skills
- Employee assistance programme
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Financial Markets Infrastructure Services - Technical Analyst
Standard Chartered —London
- Computer Science
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
14d
Service Desk Analyst
ECI —London
- Full-time
- Azure
- Microsoft Outlook
- Windows
Graduate Customer Support Analyst
IDBS —Woking
- Full-time
- Continuous improvement
- AI
Service Desk Analyst: On Client Site in Watford
Codestone —London
- In-person
1st Line Service Desk Analyst
Goaco —Dartford
- Full-time
- Travel
- In-person
- Communication skills
2d
Senior IT Customer Support Analyst, Desktop Support
KBR —Leatherhead
- Full-time
- Computer Science
- Supervising experience
- Presentation skills
Onsite Senior Technical Analyst, IT Infrastructure Services
Deloitte —London
- Hybrid work
- Microsoft Office
- In-person
- Communication skills
Tech Support Analyst
5G Communications Ltd. —High Wycombe
- £18,000 - £25,000 a year
- Microsoft Outlook
Service Desk Analyst - 6 Months Contract
PA Housing —Sunbury
- £34,140 - £35,590 a year
- Call to connect
- Hybrid work
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- Annual leave
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Fraud and Application Support Analyst - 18 month Fixed Term Contract
Cubic Corporation —Salfords
- Full-time
- Microsoft Word
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Senior IT Service Desk Analyst
Realty Income Corporation —London
- Full-time
- Computer Science
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Senior Data Analyst (L4) Apprenticeship Trainer
QA —London
- Azure
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- Annual leave
- Employee assistance programme
Co Pilot Adoption, Learning & Change Analyst
UBDS Group —London
- Hybrid work
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- AI
Quick apply
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Senior Service Desk Analyst
Goaco —Dartford
- Full-time
- Continuous improvement
- Travel
- Mentoring
2d
FIX Analyst, Charles River Development, Assistant Vice President
State Street —London
- Full-time
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Nscale —London
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Trading Systems Support Analyst

Tower Research Capital -
London

Quick apply

Job details

Benefits

Casual dress
Annual leave

Qualifications

Technical troubleshooting
English
Technical support
Databases
Computer networking
AI
Communication skills

Full job description

Tower Research Capital is a leading quantitative trading firm founded in 1998. Tower has built its business on a high-performance platform and independent trading teams. We have a 25+ year track record of innovation and a reputation for discovering unique market opportunities.

Tower is home to some of the world's best systematic trading and engineering talent. We empower portfolio managers to build their teams and strategies independently while providing the economies of scale that come from a large, global organization.

Engineers thrive at Tower while developing electronic trading infrastructure at a world class level. Our engineers solve challenging problems in the realms of low-latency programming, FPGA technology, hardware acceleration and machine learning. Our ongoing investment in top engineering talent and technology ensures our platform remains unmatched in terms of functionality, scalability and performance.

At Tower, every employee plays a role in our success. Our Business Support teams are essential to building and maintaining the platform that powers everything we do — combining market access, data, compute, and research infrastructure with risk management, compliance, and a full suite of business services. Our Business Support teams enable our trading and engineering teams to perform at their best.

At Tower, employees will find a stimulating, results-oriented environment where highly intelligent and motivated colleagues inspire each other to reach their greatest potential.

This position is based in London. Some travels to other locations including outside of EMEA may be necessary from time to time.

Responsibilities

The Trading Systems Support Analyst will manage the widely-deployed OMS and market data delivery systems involving every major electronic exchange and asset class.

Responsibilities will include:

Working closely with traders to understand their needs
Solving problems by providing level one and level two support for our production systems
Contributing to the design and implementation of the support system to enhance reliability and self-correction
Enhancing our existing Python framework, driving its growth and contributing to the codebase
Harnessing AI-powered solutions to significantly reduce time-to-market for system changes
Contributing to the monitoring stack and reporting on the status and health of our systems
Serving as the primary technical contact for brokers and exchanges
Providing periodic after-hours coverage

Qualifications

The ideal candidate will have previous experience in the finance industry along with:

3-5 years working in a high pressure environment, including diagnosing and resolving production issues on the fly
Good understanding of electronic trading and/or financial instruments including equities, futures, and options
The ability to manage multiple tasks in a fast-paced environment while demonstrating true ownership
Strong Unix skills along with programming skills in Python and experience in Scheduling tools like Airflow
Experience working with Grafana
Good understanding of networking and system concepts
The willingness to take on tasks both big and small
Excellent communication skills and fluency in English
A passion for learning and innovative problem-solving
Experience with SQL and the use of databases is a plus

Benefits

Tower's headquarters are in the historic Equitable Building, right in the heart of NYC's Financial District and our impact is global, with over a dozen offices around the world.

At Tower, we believe work should be both challenging and enjoyable. That is why we foster a culture where smart, driven people thrive – without the egos. Our open concept workplace, casual dress code, and well-stocked kitchens reflect the value we place on a friendly, collaborative environment where everyone is respected, and great ideas win.

Our benefits include:

Generous paid time off policies
Savings plans and other financial wellness tools available in each region
Hybrid working opportunities
Free breakfast, lunch, and snacks daily
In-office wellness experiences and reimbursement for select wellness expenses (e.g., gym, personal training and more)
Company-sponsored sports teams and fitness events (JPM Corporate Challenge, Cycle for Survival, Wall Street Rides FAR and more)
Volunteer opportunities and charitable giving
Social events, happy hours, treats, and celebrations throughout the year
Workshops and continuous learning opportunities

At Tower, you'll find a collaborative and welcoming culture, a diverse team and a workplace that values both performance and enjoyment. No unnecessary hierarchy. No ego. Just great people doing great work – together.

Tower Research Capital is an equal opportunity employer.

Quick apply

Refine Your Search

technical support analyst jobs in chiswick, gtl

Trading Systems Support Analyst

Service Desk Analyst - Shared Services

Financial Markets Infrastructure Services - Technical Analyst

Service Desk Analyst

Graduate Customer Support Analyst

Service Desk Analyst: On Client Site in Watford

1st Line Service Desk Analyst

Senior IT Customer Support Analyst, Desktop Support

Onsite Senior Technical Analyst, IT Infrastructure Services

Tech Support Analyst

Service Desk Analyst - 6 Months Contract

Fraud and Application Support Analyst - 18 month Fixed Term Contract

Senior IT Service Desk Analyst

Senior Data Analyst (L4) Apprenticeship Trainer

Co Pilot Adoption, Learning & Change Analyst

Senior Service Desk Analyst

FIX Analyst, Charles River Development, Assistant Vice President

Support Desk Analyst

Other jobs to consider

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