Information analyst coding programme, band Work, Jobs in Cheltenham, Gls (with Salaries)

Receptionist- Outpatients & CDC, Band 2
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £25,272 a year
- Part-time
- Data entry
- Front desk
- Training & development
13h
Neurodevelopmental Wellbeing & Emotional Support Practitioner
ONSIDE Independent Advocacy —Worcester
- £26,500 - £29,000 a year
- Part-time
- Employee assistance programme
- Sick pay
5d
Wellbeing & Emotional Support Practitioner
ONSIDE Independent Advocacy —Worcester
- £25,500 - £28,000 a year
- Experience working with children
- Employee assistance programme
- Sick pay
Operational Support Grade - HMP Long Lartin - FTC 18 Months (Prison Support Role)
Ministry of Justice —South Littleton
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
CAMHS Senior Systemic Psychotherapist and Systemic Interventions Lead
Gloucestershire Health and Care NHS Foundation Trust —Gloucester
- £57,528 - £64,750 a year
- Part-time
- Management
- Case management
- Training & development
14d
Senior Physiotherapist, Band 6- COTE
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £39,959 - £48,117 a year
- Weekend availability
- Management
- Discharge planning
- Communication skills
- Annual leave
- Employee discount
7d
Store Manager
FlooringSuperstore.com —Cheltenham
- Up to £50,000 a year
- Weekend availability
- Management
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
Senior Radiographer -Band 6-Community Hospitals/Acute Site Rotational
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £39,959 - £48,117 a year
- Weekend availability
- Bachelor's degree
- Patient care
- Mentoring
- Annual leave
- Employee discount
5d
Deputy Perinatal Governance and Quality Midwife, Band 8a
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £57,528 - £64,750 a year
- Part-time
- Data analysis skills
5d
Client Finance Accountant (12 Month FTC)
PoloWorks —Cheltenham
- Hybrid work
- Writing skills
- Organisational skills
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Healthcare Assistant - Cirencester Hospital
Gloucestershire Health and Care NHS Foundation Trust —Cirencester
- £25,272 - £27,476 a year
- Full-time
- Hospital
- No experience needed
- Patient care
13h
HR Advisor
ONSIDE Independent Advocacy —Worcester
- £26,500 - £30,000 a year
- Part-time
- Recruiting
- In-person
- Communication skills
- Employee assistance programme
- Sick pay
8d
Highly Specialised Cardiac Physiologist - Echocardiography, Band 7
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £49,387 - £56,515 a year
- Full-time
- Management
- Bachelor's degree
- Continuous improvement
2d
Educational Mental Health Practitioner Supervisor
Gloucestershire Health and Care NHS Foundation Trust —Gloucester
- £39,959 - £48,117 a year
- Full-time
- Case management
Community Mental Health Link Worker
ONSIDE Independent Advocacy —Worcester
- £24,500 - £25,407 a year
- Mentoring
- Communication skills
- Employee assistance programme
- Sick pay
Business Development Executive
Marsh —Worcester
- Full-time
- Hybrid work
- Business development
Physiotherapist Inpatient Mental Health
Gloucestershire Health and Care NHS Foundation Trust —Gloucester
- £32,073 - £39,043 a year
- Full-time
- Analysis skills
- Case management
- Patient care
- Annual leave
19h
Trainee Process Operative
Cotteswold Dairy Ltd —Tewkesbury
- From £14.61 an hour
- Full-time
- Communication skills
- Referral programme
Diabetes Specialist Dietitian, Band 6
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £39,959 - £48,117 a year
- Part-time
- Patient care
- Leadership
6d
Community Registered Nurse Band 5
HCRG Care Group —Swindon
- £32,073 - £39,043 a year
- Part-time
- Computer literacy
- Presentation skills
- Case management
- Employee discount
Quick apply
12d

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information analyst coding programme, band jobs near cheltenham, gls

Receptionist- Outpatients & CDC, Band 2

Gloucestershire Hospitals NHS Foundation Trust -
Gloucester

Apply Now

Job details

Part-time
£25,272 a year
13 hours ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Stock ordering
Incoming mail sorting
Updating electronic health records
Patient appointment coordination
Infection prevention & control
Internal department liaison
Patient service
Appointment booking and call handling
Client services
Staff training
Data entry
Front desk
Customer interaction
Training & development
Patient record updating
Patient appointment data entry
Communication skills

Full job description

Receptionist- Outpatients & CDC, Band 2 (30 hours a week)

To provide an efficient and friendly service to all patients and visitors attending outpatient departments
To record patient attendance accurately and timely, in accordance with departmental policy
To ensure patient outcomes are actioned accurately and timely, in accordance with departmental policy
Where appropriate, make follow up appointment and any associated administration, without direct supervision
Support nursing team with organisation of return transport for patients attending appointments where appropriate.
Ensure the professional image of the department and Trust is maintained at all times
Flexible approach to working hours to meet the demands of the service.
To work in collaboration with the clinical and non-clinical team members providing admin support such as stock ordering. You will also work directly with patients resolving their queries and recognise the importance of first-class communication skills to achieve patient satisfaction. The primary objective is to provide:
Excellent customer service
Effective and timely resolution of queries received
To support the Trust in providing quality care to its patients.
To work cross site support the OPD Team

Additional working pattern details: Monday, Tuesday, Thursday and Friday

Ensure the timely and accurate update of Trak, to include liaising with and response to, the Information team, and their weekly reports.
Ensure compliance with Health and Safety requirements in area of responsibility.
Any other duties as required, commensurate with the grade.
Call patients following up / confirming their appointments.

You will join a team working across 3 sites for the Trust. These include Cheltenham General Hospital, Gloucester Royal Hospital and the New Community Diagnostic Centre at Gloucester docks. You will be working both on the Reception desk to assist patients with booking in, queries and appointments. This is an exciting opportunity to be part of a team aiming to offer the best possible Outpatient care to patients.

Provide efficient and courteous reception to patients.
Check all demographics and update Patient Administration System in accordance with Trust policy, taking responsibility for patient confidentiality at all times.
Inform patients of any delays affecting the smooth running of clinics, direct them to correct waiting area, or to other departments if pre appointment tests are required e.g. x-ray.
Make appropriate follow up, clearly communicating that to patient or populate pending list in accordance with clinician request.
Book support service e.g. transport, interpreter for appointment
Deal with telephone callers professionally and timely.
Flexibility with hours and working area to provide cover for colleagues across site and department when requested.
Assist supervisor with on the job training for new staff
Complete all training in accordance with trust policy, this may mean off site attendance
Good working knowledge of trust Cancellation/DNA policy
Maintain a smart, professional appearance at all times, keep reception work area tidy, be familiar with Trust infection control policy
Deal efficiently and competently on a daily basis with complex administrative tasks often with tight deadlines.
Being the first point of contact, provide non-clinical advice and exercise own judgement when dealing with enquires and independently communicate effectively on behalf of the team to service users and other professionals.
Deal professionally and promptly with telephone enquiries, taking and processing messages accurately and maintaining confidentiality at all times as per the Message Taking Policy and ensuring standards for customer services excellence are met.
Ensuring safeguarding correspondence and other sensitive data is processed and entered correctly and in a timely manner, always adhering to data protection regulations.
Receive, sort and distribute internal and external mail, ensuring that important and sensitive information is brought to an appropriate person’s attention in a timely manner. Stationery and equipment management including ordering and monitoring supplies
Attendance at departmental meetings.
Demonstrate daily duties to new starters and less experienced staff to support their induction.
Have knowledge of the lone working policies and procedures and maintain team contact information.
Complete the daily administrative functions.
Assess and manage own workload under the supervision of the line manager.
To highlight any risks, adverse events or near misses to the line manager.
Maintain high quality standards by ensuring that the data entered onto Trust systems is accurate, complete and up to date.
Ensure that all Trust wide standards are maintained and monitored to improve quality and total care to all who come in contact with the service.
Ensure your work area and equipment is left in a good working condition on a daily basis.

The elements that require actioning from your new admin employee when employed will be:

Assist in managing bookings- (This involves ringing patients prior to appointments and moving requests off appointments for patients who cannot attend and document any changes on the Radiology booking system).
Liaising with Radiology appointment team when necessary.
Good Communication skills

Apply Now

Refine Your Search

information analyst coding programme, band jobs in cheltenham, gls

Receptionist- Outpatients & CDC, Band 2

Neurodevelopmental Wellbeing & Emotional Support Practitioner

Wellbeing & Emotional Support Practitioner

Operational Support Grade - HMP Long Lartin - FTC 18 Months (Prison Support Role)

CAMHS Senior Systemic Psychotherapist and Systemic Interventions Lead

Senior Physiotherapist, Band 6- COTE

Store Manager

Senior Radiographer -Band 6-Community Hospitals/Acute Site Rotational

Deputy Perinatal Governance and Quality Midwife, Band 8a

Client Finance Accountant (12 Month FTC)

Healthcare Assistant - Cirencester Hospital

HR Advisor

Highly Specialised Cardiac Physiologist - Echocardiography, Band 7

Educational Mental Health Practitioner Supervisor

Community Mental Health Link Worker

Business Development Executive

Physiotherapist Inpatient Mental Health

Trainee Process Operative

Diabetes Specialist Dietitian, Band 6

Community Registered Nurse Band 5

I want to receive the latest job alerts for information analyst coding programme, band in cheltenham, gls

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