Application support engineer Work, Jobs in Appleton, Chs (with Salaries)

Application Support Engineer (AWS) - Manchester
FDM Group —Manchester
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
23h
1st Line Support IT Engineer
Evolve BG Ltd —Wigan
- Up to £26,298 a year
- Monday to Friday
Quick apply
13d
ITS Support Engineer I, IT Services
Amazon UK Services Ltd. —Manchester
- Full-time
- Computer Science
- English
- Analysis skills
7d
Network DevOps Engineer
MBDA —Bolton
- Up to £55,000 a year
- Overtime
- Hybrid work
- No experience needed
- Free parking
Software Engineer (.NET)
Optima Health —Warrington
- Up to £45,000 a year
- Full-time
- Software troubleshooting
- Agile
- Communication skills
- Paid training
- Annual leave
Graduate Software Support Engineer
Car Benefit Solutions —Bury
- £26,000 - £30,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
21h
Lead DevOps Engineer
Northrop Grumman —Manchester
- Hybrid work
- Software troubleshooting
- DevOps
- Travel
- Relocation assistance
Front End Developer
SpiderWicket Digital Ltd —Liverpool
- £42,000 - £58,000 a year
- Full-time
- Hybrid work
- Communication skills
- Health & wellbeing programme
- Flexitime
Quick apply
8h
Senior Software Engineer
Barclays —Knutsford
- Mentoring
- Communication skills
14h
AIOps Lead
M-KOPA —Manchester
- Full-time
- Remote
- AI
- Leadership
7d
Debugger Software Engineer
Arm —Manchester
- £55,300 - £74,800 a year
- Hybrid work
- Scripting
- Agile
Senior Android Developer
Moneysupermarket Group —Manchester
- Full-time
- Hybrid work
- Mentoring
- Agile
- AI
Geospatial Software Engineer
Informed Solutions —Altrincham
- Full-time
- Hybrid work
- Bachelor's degree
- Machine learning
- AI
- Gym membership
- Referral programme
Quick apply
12d
Full Stack GIS Developer
Informed Solutions —Altrincham
- Full-time
- Hybrid work
- Communication skills
- Time management
- Gym membership
- Referral programme
Quick apply
Software Engineer, Site Reliability Engineering
bet365 —Manchester
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- Software development
Quick apply
Junior IT Service Desk Representative (Apprentice)
Primary Goal —Chester
- £23,000 - £25,000 a year
- Full-time
- Computer Science
- Data entry
- Communication skills
Quick apply
Senior Java Developer - Linux & Oracle (Manchester)
Worldpay (UK) Limited —Manchester
- Bachelor's degree
- Software development
- Agile
Quick apply
5d
Lead Developer
Government Digital Service —Manchester
- £69,675 - £92,275 a year
- Full-time
- Hybrid work
- Presentation skills
- Leadership
- SDLC
- Annual leave
- Employee assistance programme
1d
Senior Software Engineer
Novanta —Stockport
- Full-time
- Computer Science
- SQL
- Analysis skills
Senior Software Engineer
Raytheon —Manchester
- Full-time
- Engineering
- Java
- AWS

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Application Support Engineer (AWS) - Manchester

FDM Group -
Manchester

Apply Now

Job details

Fixed term contract
23 hours ago

Benefits

Annual leave
Company pension

Qualifications

Jira
Technical troubleshooting
Incident triage
Dashboard visualisation
Incident queue management
IT service management
Ticket management
Service restoration
Continuous improvement
Splunk
Risk management
Technical writing
ServiceNow
S3
Application support
Root cause analysis
Communication skills

Full job description

About The Role

FDM is a global business and technology consultancy seeking an experienced Production Support Analyst to work for our global financial services client. The right candidate will coordinate and provide production support activities for applications and databases for software, ensuring operational stability, rapid issue resolution, and continuous improvement. This is initially a 12-month contract with very good prospects to extend and will be a hybrid role that will be based in Manchester.

Responsibilities

Provides intermediate support of applications and databases for software. Coordinates and executes technical procedures to resolve production issues after evaluation.
Monitors production systems for alerts, outages, and system issues. Research issues and performs root cause analysis to minimize risk. Implements solutions for issues and appropriate development initiatives.
Ensures that support requests are resolved within the service level agreements. Communicates statuses and resolutions.
Writes and updates production support documentation, policies, and procedures.
Identifies opportunities for improvement and makes recommendations. Assists in implementing changes.
Establishes and maintains strong working relationships with business partners.
Participates in special projects and performs other duties as assigned.

About You

Proficient in Splunk for log analysis, alert investigation, and dashboard creation (or similar tools)
Working knowledge of Open-Telemetry, including instrumentation, metrics, logs, and distributed tracing
Familiarity with AWS services and the AWS Management Console (or similar cloud-native platforms)
Understanding of core AWS components (EC2, S3, CloudWatch, Lambda, etc.)
Skilled in incident triaging, prioritization, and escalation
Strong root cause analysis and problem solving abilities
Experience with ITIL aligned processes (incident, problem, change management)
Strong written and verbal communication skills
Ability to translate technical issues for non technical stakeholders
Experience supporting production environments and operational readiness activities
Ability to write and maintain runbooks, troubleshooting guides, and knowledge articles
Familiarity with SQL basics, log analysis, and API troubleshooting
Experience with ticketing systems such as ServiceNow or Jira

About Us

We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 3,500 Consultants. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index.

Diversity and Inclusion

FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.

Why join us

Career coaching, mentoring and access to upskilling throughout your entire FDM career
Assignments with global companies and opportunities to work abroad
Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field
Annual leave and work-place pension

Apply Now

Refine Your Search

application support engineer jobs in appleton, chs

Application Support Engineer (AWS) - Manchester

1st Line Support IT Engineer

ITS Support Engineer I, IT Services

Network DevOps Engineer

Software Engineer (.NET)

Graduate Software Support Engineer

Lead DevOps Engineer

Front End Developer

Senior Software Engineer

AIOps Lead

Debugger Software Engineer

Senior Android Developer

Geospatial Software Engineer

Full Stack GIS Developer

Software Engineer, Site Reliability Engineering

Junior IT Service Desk Representative (Apprentice)

Senior Java Developer - Linux & Oracle (Manchester)

Lead Developer

Senior Software Engineer

Senior Software Engineer

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