Technical support engineer Work, Jobs in Leyton, Gtl (with Salaries)

Senior Engineer - Cisco TAC
HCLTech —London
- Maintenance
- Mentoring
- Communication skills
10d
Onsite Engineer - London
Cloudbox —London
- Full-time
- SharePoint
- In-person
- Communication skills
- Employee discount
- Life insurance
Quick apply
Energy Storage Technical Support Engineer-UK
BYD Europe —Hounslow
- Hybrid work
- Engineering
- Electrical Engineering
- Communication skills
ICT Senior Networking & Security Engineer
Great Ormond Street Hospital for Children —London
- £58,133 - £65,261 a year
- Full-time
- Master's degree
- Presentation skills
- No degree
4d
Senior Designated Support Engineer
DDN —London
- Full-time
- Remote
- Travel
- Mentoring
- Linux
Quick apply
O&M Technical Support Engineer - Offshore Wind
Vattenfall —London
- Full-time
- English
- Bachelor's degree
- Continuous improvement
Quick apply
14d
Senior Infrastructure & Support Engineer
Tropic Skincare —Croydon
- £45,000 - £50,000 a year
- Hybrid work
- Continuous improvement
- Mentoring
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Technical Support Senior Engineer, Chiller
Mitsubishi Heavy Industries Air Conditioning Europe —Uxbridge
- Full-time
- Engineering
- English
- Communication skills

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Senior Engineer - Cisco TAC

HCLTech -
London

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Job details

10 days ago

Qualifications

Backbone.js
Technical troubleshooting
ITIL Certification
Mentoring junior staff
Ticket management
Maintenance
IT support
Mentoring
Technical writing
Customer support
Customer interaction
Communication skills
Debugging

Full job description

City Of London, England
Job Summary
The Senior Engineer in Support & Operations plays a critical role in ensuring the seamless functionality of Backbone TAC Services. This position emphasizes the importance of maintaining high-quality code while providing exceptional client support and technical guidance. The role entails troubleshooting, enhancing existing features, and delivering solutions to meet both client and business needs effectively.
Key Responsibilities
1. Maintain Existing Backbone Tac Services Features By Troubleshooting Bugs, Addressing Ad-Hoc Requests, And Executing Enhancements Based On Client And Technical Team Requirements.
2. Provide Client Support By Monitoring Requirements, Presenting Data, Resolving Tickets, And Managing Day-To-Day Support Activities To Ensure Timely Delivery Of Assigned Tasks Aligned With Quality Standards.
3. Create And Enhance Documentation Related To Cmmi And Client Specifications, Ensuring Compliance With Best Practices And Standards.
4. Offer Technical Guidance And Mentorship To Junior Developers, Fostering A Collaborative Environment To Improve Skill Sets And Project Outcomes.
Skill Requirements
1. Strong Understanding Of Backbone Tac Services And Its Applications.
2. Familiarity With Coding Standards And Best Practices In Software Development.
3. Proficient In Troubleshooting And Problem Resolution Techniques.
4. Good Communication And Interpersonal Skills For Effective Client Interaction.

Other Requirements
1. Optional But Valuable Certifications: Itil Foundation, Cmmi Certification
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technical support engineer jobs in leyton, gtl

Senior Engineer - Cisco TAC

Onsite Engineer - London

Energy Storage Technical Support Engineer-UK

ICT Senior Networking & Security Engineer

Senior Designated Support Engineer

O&M Technical Support Engineer - Offshore Wind

Senior Infrastructure & Support Engineer

Technical Support Senior Engineer, Chiller

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