Information systems security engineer Work, Jobs in Templepatrick, Ant (with Salaries)

Technical Support Engineer
INDICOMSUR —Newtownabbey
- £38,000 - £40,000 a year
- Full-time
- Computer literacy
- English
- In-person
Quick apply
4d
Azure Infrastructure Engineer
Isio Group —Belfast
- SharePoint
- Communication skills
Senior Infrastructure & Network Manager
Certa Digital Infrastructure UK Ltd. —Belfast
- £78,000 - £100,000 a year
- Full-time
- Azure
- Computer Science
- Master's degree
- Health & wellbeing programme
- Flexitime
Quick apply
Security Architect
PA Consulting —Belfast
- Full-time
- Hybrid work
- Agile
- Annual leave
Quick apply
Section Engineer - Civil Engineering - Northern Ireland
GRAHAM Group —Hillsborough
- Civil engineering
- Management
- Continuous improvement
- Annual leave
Assistant Modeller
AtkinsRéalis —Belfast
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Data analysis skills
5d
Data Privacy Consultant
PA Consulting —Belfast
- Full-time
- Hybrid work
- Agile
- Financial services
- Annual leave
Quick apply
Data/AI Engineer, Engineering AI & Data, AI & Data Solutions
Deloitte —Belfast
- Hybrid work
- Analysis skills
- Machine learning
- Agile
Sr. Escalation Engineer - Client Services
Thales —Belfast
- Weekend availability
- Computer Science
- Engineering
- Databases
- Annual leave
- Employee discount
9d
Senior Manager - Dynamics 365 CRM Solution Architect - Deloitte Digital
Deloitte —Belfast
- Hybrid work
- CRM software
- Azure
- Mentoring
Site Supervisor
AtkinsRéalis —Belfast
- Full-time
- Hybrid work
- Civil engineering
- Schematics
- Engineering
Senior Consultant, Platform Engineer, Solutions, Engineering, AI & Data
Deloitte —Belfast
- Hybrid work
- Mentoring
- Scripting
- Software development
Senior Consultant/Manager, AI/ML Engineer, AI Scaling and Transformation, Engineering, AI & Data, Technology & Transformation
Deloitte —Belfast
- Hybrid work
- Computer Science
- Machine learning
- No degree
9d
Associate / Associate Director Environmental Consultant
AtkinsRéalis —Belfast
- Full-time
- Hybrid work
- Master's degree
- Business development
- Leadership
Principal Temporary Works Design Engineer - Manchester
GRAHAM Group —Hillsborough
- Civil engineering
- Continuous improvement
- Mentoring
- Annual leave
Yard Services Electrician - Dromore NI with UK travel
GRAHAM Group —Hillsborough
- Bachelor's degree
- Travel
- Construction experience

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information systems security engineer jobs near templepatrick, ant

Technical Support Engineer

INDICOMSUR
Newtownabbey

Quick apply

Job details

Permanent | Full-time
£38,000 - £40,000 a year
4 days ago

Qualifications

Technical troubleshooting
Desktop support
TCP
Operating systems
Computer literacy
Incident queue management
User account provisioning
Ticket management
Incident documentation
English
User account management
Service restoration
IT permissions management
Computer hardware
CompTIA Network+
Ticket management systems
Technical support incident logging
Network support
Technical writing
IP networking
Customer support
Customer interaction
IT incident logging
Application support
Root cause analysis
Fault diagnosis and repair
Incident log maintenance
Communication skills
PowerShell scripting
PowerShell
CompTIA A+
Intune
Mobile devices

Full job description

About the Role

Indicom Business Technology Services is looking for a Technical Support Engineer to join our team at Abbey Enterprise Park in Newtownabbey. You will provide technical assistance to business customers, investigate hardware and software issues, and ensure that users can access reliable and secure technology services.

This position is suited to a technically capable and customer-focused professional who can diagnose problems, explain solutions clearly, and manage several support requests at the same time. You will work with service desk colleagues, systems administrators, network engineers, external suppliers, and client representatives to resolve incidents and maintain service quality.

Key Responsibilities

Provide first-line and second-line technical support to business users.
Diagnose and resolve hardware, software, network, and user-access issues.
Respond to support requests received by telephone, email, remote-support tools, and the ticketing system.
Install, configure, and maintain laptops, desktop computers, monitors, printers, and mobile devices.
Support Microsoft Windows, Microsoft 365, Outlook, Teams, and other common business applications.
Create and manage user accounts, permissions, distribution lists, and password resets.
Troubleshoot internet connectivity, Wi-Fi, virtual private network, and local network issues.
Record incidents, actions taken, solutions, and user communications accurately.
Prioritise support requests according to urgency, business impact, and service-level requirements.
Escalate complex incidents to senior engineers or specialist teams when necessary.
Support employee onboarding and offboarding by preparing equipment and managing system access.
Perform routine software updates, security checks, and device-maintenance activities.
Maintain an accurate inventory of company and client technology equipment.
Prepare troubleshooting guides, technical procedures, and knowledge-base articles.
Follow up with users to confirm that problems have been fully resolved.
Identify recurring technical issues and recommend long-term improvements.

What We Are Looking For

At least 2–3 years of experience in IT support, technical support, service desk operations, or a similar role.
Practical experience supporting Microsoft Windows and Microsoft 365 environments.
Good understanding of computer hardware, operating systems, business applications, and peripheral devices.
Basic knowledge of networking concepts, including TCP/IP, DNS, DHCP, Wi-Fi, and virtual private networks.
Experience using ticket-management or IT service-management systems.
Ability to diagnose technical problems through structured questioning and investigation.
Strong customer-service and communication skills.
Ability to explain technical information clearly to non-technical users.
Excellent organisation and attention to detail.
Ability to prioritise several incidents while meeting service-level targets.
Strong written and spoken English.
A qualification in information technology, computer science, networking, or a related discipline is preferred.

Preferred Skills

Experience with Microsoft Entra ID, Active Directory, or similar identity-management platforms.
Familiarity with Intune or other device-management systems.
Knowledge of endpoint security, antivirus software, and access-control practices.
Experience supporting remote and hybrid employees.
Familiarity with cloud-based backup and collaboration platforms.
Knowledge of ITIL principles and incident-management processes.
CompTIA A+, Network+, Microsoft, or another relevant technical certification.
Experience working for a managed service provider or supporting multiple business clients.
Basic understanding of PowerShell or other administrative scripting tools.
Experience with hardware procurement, asset tracking, and equipment lifecycle management.

Mindset

You are patient, methodical, and focused on finding the underlying cause of a technical problem rather than applying only a temporary solution. You remain calm when users are frustrated and communicate clearly throughout the support process.

You take responsibility for incidents from initial report through resolution, maintain accurate records, and ask for assistance when escalation is necessary. You are also curious about new technology and continuously improve your technical knowledge.

Pay: £38,000.00-£40,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

information systems security engineer jobs in templepatrick, ant

Technical Support Engineer

Azure Infrastructure Engineer

Senior Infrastructure & Network Manager

Security Architect

Section Engineer - Civil Engineering - Northern Ireland

Assistant Modeller

Data Privacy Consultant

Data/AI Engineer, Engineering AI & Data, AI & Data Solutions

Sr. Escalation Engineer - Client Services

Senior Manager - Dynamics 365 CRM Solution Architect - Deloitte Digital

Site Supervisor

Senior Consultant, Platform Engineer, Solutions, Engineering, AI & Data

Senior Consultant/Manager, AI/ML Engineer, AI Scaling and Transformation, Engineering, AI & Data, Technology & Transformation

Associate / Associate Director Environmental Consultant

Principal Temporary Works Design Engineer - Manchester

Yard Services Electrician - Dromore NI with UK travel

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