How you'll make a difference
Red One exists to make people safer — whether that's through world-class training, standby rescue, or emergency response. As an Operational Support Technician, you'll be the backbone that keeps those operations running. Without well-maintained equipment, accurate records, and reliable logistics, our teams can't deliver. Your work directly enables Red One's mission and keeps both our people and our clients safe.
What you'll be doing
Based primarily at Devonport Dockyard, you'll provide practical and administrative support across Red One's rescue, training, and operational delivery teams. Day to day this means keeping equipment available, serviceable, and accurately documented; managing site deliveries and collections; supporting facilities maintenance and events across Red One sites; and maintaining the compliance records and administrative systems that underpin everything we do. You will deliver and collect equipment to and from work sites as required, including transfers between sites where necessary. You'll be a key point of contact for internal teams and external stakeholders, and you'll play an active role in identifying ways to improve how we work.
What we need from you
You'll be organised, dependable, and comfortable working both independently and as part of a team. Strong attention to detail is essential, as is the ability to handle sensitive information with discretion. You'll need to be a confident communicator, able to build effective relationships across teams, clients, and suppliers. Experience in a practical technician or support role is essential, and experience driving vehicles up to 3.5 tonnes is required. Desirable extras include knowledge of LOLER regulations, experience in industrial or high-risk environments, an LGV licence and IOSH qualification.
How a career with Red One is different
Red One isn't a desk job. We're recognised as the UK's leading fire and rescue training provider, trusted by over 45 fire and rescue services and more than 2,000 customers. When you join Red One, you're part of a specialist team delivering genuinely life-critical work — training, rescue, and emergency response in some of the most demanding environments in the country. You'll be working alongside experts with real-world experience, in a company where your contribution visibly matters.
Essential
- Previous experience in practical technician or support role
- Strong organisational and time management skills
- Ability to work independently and as part of a team
- Good communication and interpersonal skills
- Excellent attention to detail and accuracy
- Ability to maintain confidentiality and handle sensitive information appropriately
- Ability to prioritise workload and meet deadlines
- Evidence of self-motivation and initiative
- Understanding of workplace health and safety practices
- Experience of driving large vehicles up to 3.5 tonnes
- Competent IT skills, including confidence utilising multiple systems, excel knowledge and skills
Desireable
- Previous experience supporting operational or emergency
- response teams.
- Experience working within an industrial or high-risk environment.
- Knowledge of LOLER regs and ability to test equipment
- LGV Licence
- IOSH or equivalent health and safety awareness qualification
Salary and Area of Work
Salary - £30-35k
Hours - 37.5 hours Monday-Friday
Type - Full-Time and Permanent
Location - based primarily at Devonport Dockyard with some travel between sites at Exeter and Hinkley Point. Potential support to instructors nationwide.
Pay: £30,000.00-£35,000.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Sick pay
Ability to commute/relocate:
- Plymouth PL1: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you a sole British National and will you be able to obtain Security Clearance? This is requirement of our clients operating in Devonport Dockyard.
Experience:
- equipment management and testing: 1 year (required)
Licence/Certification:
- and clean Driving Licence (required)
Work Location: In person
