End user support engineer i Work, Jobs in Latchford, Chs (with Salaries)

2nd Line Support Engineer
Excalon Ltd —Salford
- Full-time
- Microsoft Outlook
- Windows
- Mentoring
- Health & wellbeing programme
- Life insurance
Quick apply
Associate CRXO Engineer Apprentice
CRXO —Warrington
- £27,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Computer literacy
- Engineering
Quick apply
UCaaS Implementation Engineer
Pragma —Manchester
- Azure
- Computer networking
- Communication skills
- Annual leave
- Employee discount
Senior Business Platform Engineer (AI/ Automation)
Together —Cheadle
- Full-time
- Hybrid work
- DevOps
- Mentoring
- SharePoint
Quick apply
1d
Senior Software Engineer
Pragma —Manchester
- No experience needed
- Mentoring
- APIs
- Annual leave
Senior Software Engineer, Windows/Desktop Applications - Manchester, United Kingdom
Speechify —Manchester
- Remote
- Software troubleshooting
- Windows
- C++
13d
Senior Data Engineer
Informed Solutions —Altrincham
- Full-time
- Hybrid work
- Mentoring
- Leadership
- Communication skills
- Gym membership
- Referral programme
Quick apply
Lead Software Engineer
Informed Solutions —Altrincham
- Full-time
- Hybrid work
- Mentoring
- Training & development
- Communication skills
- Gym membership
- Referral programme
Quick apply
Design Manager
Aqua Consultants —Warrington
- Full-time
- Hybrid work
- Engineering
- Business development
- Bachelor's degree
- Annual leave
- Employee assistance programme
Quick apply
Technical Lead (Mobile)
CreateFuture —Manchester
- Full-time
- Hybrid work
- Team management
- Travel
- Mentoring
Quick apply
Senior Data Engineer
UBDS Group —Manchester
- Hybrid work
- Machine learning
- Agile
- AI
Quick apply
Product Designer
The Granite Group —Liverpool
- £40,000 - £55,000 a year
- Full-time
- Hybrid work
- Business
- Flexible schedule
Quick apply
11d
Service Designer
Informed Solutions —Altrincham
- Full-time
- Hybrid work
- Mentoring
- Communication skills
- Gym membership
- Referral programme
Quick apply
Emissions Systems Technician
Protea Ltd —Middlewich
- £34,000 - £38,000 a year
- Full-time
- Continuous improvement
- Travel
- Communication skills
- Employee discount
Quick apply
Senior Software Engineer
QinetiQ —Manchester
- Part-time
- Hybrid work
- Travel
- Mentoring
- Leadership
Software Engineer (DV Security Clearance)
CGI —Manchester
- Full-time
- AWS
- Software development
- Agile
Quick apply
Highways Operational Safety Consultant
AtkinsRéalis —Manchester
- Full-time
- Hybrid work
Sales Manager (Fire)
Armstrong Fluid Technology —Manchester
- Full-time
- Remote
- CRM software
- Engineering
- Business development
Quick apply
Senior Full Stack Engineer
Informed Solutions —Altrincham
- Full-time
- Hybrid work
- Mentoring
- Training & development
- Leadership
- Gym membership
- Referral programme
Quick apply
Senior/Principal Electrical Engineers
Aqua Consultants —Warrington
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Training & development
- Annual leave
- Employee assistance programme
Quick apply

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2nd Line Support Engineer

Excalon Ltd -
Salford

Quick apply

Job details

Permanent | Full-time

Benefits

Health & wellbeing programme
Life insurance
On-site parking

Qualifications

Technical troubleshooting
Desktop support
TCP
Microsoft Outlook
Mentoring junior staff
User account provisioning
Windows
Technical support
User account management
Computer hardware
IT support
Ticket management systems
Mentoring
DNS
Network support
SharePoint
IP networking
Professional development mentoring
Application support
Microsoft Dynamics 365 Business Central
Communication skills
Microsoft Azure
Active Directory
Intune
Help desk
Identity & access management

Full job description

Job Summary

Are you a proactive and customer-focused IT professional looking for your next challenge?

We're seeking an experienced 2nd Line Support Engineer to join our dynamic IT team, where you'll play a key role in delivering high-quality technical support across the business.

This is a hands-on role that combines technical troubleshooting with day-to-day operational support. You'll take ownership of escalated incidents, resolve a wide range of hardware, software and infrastructure issues, and be willing to get stuck into first-line and routine support tasks whenever needed to ensure an excellent service for our users.

As an important member of the team, you'll also provide guidance and mentoring to a junior support staff, helping to develop their technical skills, share best practices, and build their confidence while fostering a collaborative and supportive working environment. If you enjoy solving problems, taking ownership, and contributing to the success of both your colleagues and the wider business, we'd love to hear from you.

Responsibilities

Providing 1st and 2nd line IT support across the business
Supporting Windows devices, laptops, printers and end-user hardware
Managing Microsoft 365 user issues and administration
Supporting Active Directory and Group Policy environments
Troubleshooting networking and connectivity issues
Investigating authentication, DNS and user access problems
Support user account management, system administration and core IT platforms including Micosoft 365, Intune, Entra ID, Business central etc.
Setting up and maintaining user devices
Escalating more complex technical issues where needed - but owning the process throughout
Supporting and mentoring junior members of the team.

Requirements:

Proven experience in technical support or IT support roles with a focus on help desk operations

Solid technical knowledge of:

Windows 11
Microsoft 365 (Outlook, Teams, SharePoint)
Active Directory / user administration
Networking (DNS, DHCP, TCP/IP, VPN)
Experience with ticketing tools
Excellent troubleshooting and problem-solving skills
Strong communication and stakeholder engagement skills
Ability to manage and prioritise workload in a fast-paced environment
Hands-on experience with Azure / Entra ID — user management, conditional access, MFA

This role offers an engaging environment for IT professionals eager to develop their expertise while delivering outstanding technical support within a collaborative team setting.

Benefits:

Health & wellbeing programme
Life insurance
On-site parking

Work Location: In person

Quick apply

Refine Your Search

end user support engineer i jobs in latchford, chs

2nd Line Support Engineer

Associate CRXO Engineer Apprentice

UCaaS Implementation Engineer

Senior Business Platform Engineer (AI/ Automation)

Senior Software Engineer

Senior Software Engineer, Windows/Desktop Applications - Manchester, United Kingdom

Senior Data Engineer

Lead Software Engineer

Design Manager

Technical Lead (Mobile)

Senior Data Engineer

Product Designer

Service Designer

Emissions Systems Technician

Senior Software Engineer

Software Engineer (DV Security Clearance)

Highways Operational Safety Consultant

Sales Manager (Fire)

Senior Full Stack Engineer

Senior/Principal Electrical Engineers

I want to receive the latest job alerts for end user support engineer i in latchford, chs

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