About the Role:
Liverpool has a strong reputation for creativity, innovation, and digital business, and at Qonica Communications and Digital Ltd, we bring those qualities together to create meaningful digital experiences for modern businesses. We help organisations improve how they communicate, operate, and engage with customers through thoughtful digital products and technology solutions.
We are looking for a Senior Product Manager (m/f/d) who can take ownership of the product strategy and lifecycle for a portfolio of digital products. You will work closely with customers, designers, engineers, analysts, and business stakeholders to identify opportunities, define product priorities, and deliver solutions that create measurable value.
This is a highly visible role for an experienced product professional who enjoys turning customer needs and business challenges into clear product strategies. You will have significant responsibility for product direction while working collaboratively with cross-functional teams.
Why Work With Us?
The Environment: Our Liverpool office provides a collaborative environment where product specialists, technology professionals, and communications experts work closely together. We value open discussion, practical thinking, and an environment where people can do their best work.
Product Ownership: You will have meaningful influence over product direction, priorities, roadmaps, and customer outcomes. Your decisions will directly contribute to the growth and improvement of our digital products.
Modern Technology: Our product teams work alongside engineering and technology specialists using modern cloud platforms, analytics tools, CRM technologies, APIs, and digital delivery frameworks.
Professional Growth: We support continuous development through professional training, industry events, product management communities, certifications, and opportunities to lead increasingly complex initiatives.
Key Responsibilities:
Product Strategy: Define and maintain product strategies that align customer needs with commercial and organisational objectives.
Product Roadmap: Own the product roadmap and prioritise initiatives based on customer value, business impact, technical considerations, and available resources.
Customer Discovery: Work with customers and internal teams to identify pain points, understand user behaviour, validate opportunities, and translate insights into product improvements.
Cross Functional Leadership: Coordinate designers, engineers, analysts, marketing specialists, and business stakeholders throughout the product development lifecycle.
Product Delivery: Guide initiatives from discovery and requirements definition through development, testing, launch, and continuous improvement.
Stakeholder Management: Present product plans, priorities, performance results, and recommendations to clients and internal stakeholders.
Product Performance: Monitor product metrics, customer feedback, adoption, and business outcomes to identify opportunities for optimisation and growth.
Team Mentoring: Support junior and mid-level product professionals by sharing best practices and encouraging structured, customer-focused decision-making.
What We Are Looking For
Experience: 6+ years of experience in product management, digital products, technology, business transformation, or a closely related field, with demonstrated ownership of significant products or product areas.
Product Leadership: You have experience creating product strategies, managing roadmaps, prioritising backlogs, and guiding cross-functional teams toward measurable outcomes.
Customer Focus: You understand how to translate customer research, behavioural data, and market insights into practical product decisions.
Commercial Awareness: You can balance customer value, business objectives, technical constraints, and investment priorities when making product decisions.
Technical Understanding: You are comfortable working with software engineers and understand concepts such as APIs, cloud platforms, integrations, analytics, user journeys, and modern software development practices.
Communication: You can clearly explain product decisions to technical and non-technical stakeholders and confidently facilitate workshops, planning sessions, and product reviews.
Mindset: You are pragmatic, curious, and outcome-focused. You know when to explore an idea further, when to challenge assumptions, and when to move a product forward.
Pay: £5,443.00-£7,265.00 per month
Work Location: In person
