Technical support Work, Jobs in Carcroft, Syk (with Salaries)

Product Support Specialist
LabLogic Systems —Sheffield
- Full-time
- Oracle
- Laboratory experience
- Analysis skills
Dropbox Hypercare - IT Service Support Agent
Post Office Ltd —Chesterfield
- Full-time
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
9d
Trainee Dynamics 365 Business Central Service Desk Analyst
HBP Group —Scunthorpe
- £25,000 - £27,000 a year
- Full-time
- Accounting
- Communication skills
Quick apply
Digital Transformation - IT Service Support Agent
Post Office Ltd —Chesterfield
- Full-time
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
9d
Service Desk Analyst - Shared Services
Methods Business and Digital Technology —Leeds
- Weekend availability
- Hybrid work
- Analysis skills
- Scripting
- Communication skills
- Employee assistance programme
Quick apply
Senior Business Systems Administrator
Tes Global —Sheffield
- £60,000 - £65,000 a year
- Full-time
- Continuous improvement
- No degree
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
Product Support Representative
Solera —Leeds
- Full-time
- CRM software
- English
Service Guide Apprenticeship
EE —Sheffield
- From £23,110 a year
- Full-time
- No experience needed
- Employee discount
Modern Workplace Engineer
Aspire Technology Solutions —Leeds
- £26,000 - £34,000 a year
- Full-time
- Continuous improvement
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Service Desk Engineer
Zenzero Solutions —Leeds
- Azure
- Mentoring
- Training & development
Customer Support Technician Apprentice
QA Apprenticeships —Sheffield
- £22,000 - £24,000 a year
- Full-time
- Communication skills
Apprentice Digital Innovation (Level 3)
Luminate Education Group / Business Support —Leeds
- £16,012 - £24,520 a year
- Hybrid work
- Google Suite
- Education
- Training & development
- Annual leave
10d
Onsite Engineer
OCU Group —Leeds
- Full-time
- Continuous improvement
- In-person
- Communication skills
Quick apply
4d
Maximo Operations Technician - UK & EMEA
Naviam —Leeds
- Computer literacy
- English
- Java
Quick apply
Sessional Digital Skills Learning Support Assistant
Groundwork —Leeds
- £13.45 an hour
- Part-time
- Computer literacy
- English
- Computer skills
13d
Service Desk Manager - Enterprise Markets
Gamma —Leeds
- Full-time
- Presentation skills
- In-person
- Leadership
- Annual leave
- Employee discount
Quick apply
11d
Personal Assistant (PA) – Support for Young Adult (Wheelchair User) –
The Munir Household —Sheffield
- £16.04 an hour
- Part-time
- Hotel
- Driving
- Travel
- Free parking
- Paid training
Quick apply
12h

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Dropbox Hypercare - IT Service Support Agent
Post Office Ltd —Chesterfield
Strive to meet or exceed service level agreements (SLAs) and keep customers informed about progress or delays. Up to 10% on target bonus opportunity.
9d

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technical support jobs near carcroft, syk

Product Support Specialist

LabLogic Systems
Sheffield

Apply Now

Job details

Full-time

Qualifications

Microsoft Windows Server
Technical troubleshooting
Driving Licence
GAMP
Oracle
Ticket management
Laboratory experience
Laboratory information management systems
ISO 9001
Analysis skills
Ethernet
Technical writing
Customer support
Application support
Communication skills
Remote diagnostics

Full job description

We are seeking a Support Specialist to join our growing technical team. This is a customer-facing, hands-on role supporting the installation, configuration, validation and everyday use of LabLogic’s chromatography (Laura) and LIMS (PETra / SPECTra) platforms. As part of this role, you will work closely with pharmaceutical, PET radiopharmacy and research customers operating in highly regulated environments.

We’re looking for someone who is passionate about their work, takes ownership and shows initiative. The ideal candidate consistently follows through on tasks, is proactive and resilient when facing challenges, and is motivated to continuously improve both themselves and the systems around them.

This role is a full time, office-based position. The successful candidate must be in commutable distance to either our Bath Spa office (12 Charlotte St, Bath, BA1 2NE) or our Sheffield office (Innovation House, 6 Europa View, Sheffield, S9 1XH). This role will involve regular UK travel and occasional European and worldwide travel to customer sites.

This position would be ideal for those with a technical application support background with experience supporting laboratory systems, or a laboratory scientist (with a HPLC/GC/chemistry background) who has a strong IT aptitude and an interest in software systems and instrumentation integration.

Responsibilities

Provide helpdesk-based support via ticketing system, email and phone.
Deliver remote troubleshooting for software and instrument integration issues.
Install and configure LabLogic software and supporting systems (MS SQL Server, Windows Server etc.).
Support integration with analytical instrumentation.
Assist with instrument communication troubleshooting (RS232, USB, Ethernet, COM ports, driver configuration).
Provide onsite installation support and customer training.
Assist with database configuration, upgrades and system migrations.
Develop and maintain technical documentation, help guides and FAQs.
Support validation activities (IQ/OQ/PQ) within highly regulated environments.

The above list is not exhaustive and, as such, you may be required to undertake other duties as appropriate.

Requirements

Essential

Strong troubleshooting and analytical skills.
Ability to work well as part of a team and within an ISO 9001 Quality environment.
Experience with Hardware and Software support.
Ability to manage own workload and prioritise calls.
Good communication skills (written, phone and in person).
Excellent IT skills (MSSQL/Oracle/Windows Server/Windows Desktop).

Desirable

Experience within a laboratory environment and/or software development environment.
Experience integrating instruments via serial/USB/Ethernet connections.
Knowledge of Oracle databases.
Understanding of GMP, GAMP or regulated software validation.
Experience delivering customer training.
Full UK driving licence.

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technical support jobs in carcroft, syk

Product Support Specialist

Dropbox Hypercare - IT Service Support Agent

Trainee Dynamics 365 Business Central Service Desk Analyst

Digital Transformation - IT Service Support Agent

Service Desk Analyst - Shared Services

Senior Business Systems Administrator

Product Support Representative

Service Guide Apprenticeship

Modern Workplace Engineer

Senior Service Desk Engineer

Customer Support Technician Apprentice

Apprentice Digital Innovation (Level 3)

Onsite Engineer

Maximo Operations Technician - UK & EMEA

Sessional Digital Skills Learning Support Assistant

Service Desk Manager - Enterprise Markets

Personal Assistant (PA) – Support for Young Adult (Wheelchair User) –

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