Technical support Work, Jobs in Falkirk (with Salaries)

IT Support Specialist
Codilix LTD —Glasgow
- Up to £2,200 a month
- Full-time
- Travel
- In-person
- Communication skills
Quick apply
21h
Digital Help Desk Apprentice
QA Apprenticeships —Glasgow
- £22,000 a year
- Full-time
- Computer skills
IT Support Apprentice
QA Apprenticeships —Glasgow
- £16,000 a year
- Full-time
- Hybrid work
- Communication skills
5d
IT Support Engineer - 12 Month FTC
Plexus —Livingston
- Full-time
- Mentoring
- Annual leave
- Employee assistance programme
Senior Systems Administrator (RevTech) - UK Remote
Everway —Glasgow
- Remote
- Salesforce
- Flexible schedule
Quick apply
12d
People Systems Administrator
Scottish Courts and Tribunals Service —Edinburgh
- From £28,782 a year
- Full-time
- Continuous improvement
- Communication skills
1d
Desktop Admin II - 12 Month FTC
Plexus —Livingston
- Computer literacy
- Bachelor's degree
- Continuous improvement
- Annual leave
- Employee assistance programme
Senior Group IT Business Support Partner
Finsbury Food Group —Hamilton
- Full-time
- Analysis skills
- Bakery
- Travel
- Employee assistance programme
- Employee discount
Quick apply
Onsite Senior Technical Analyst, IT Infrastructure Services, Edinburgh
Deloitte —Edinburgh
- Hybrid work
- In-person
- Communication skills
6d
1st Line Support Analyst
DataVita —High Blantyre
- Computer networking
- Communication skills
- Annual leave
Quick apply
1d
Service Desk Manager
GAP Group —Glasgow
- Full-time
- Continuous improvement
IT Security and Compliance Specialist
Craneware —Edinburgh
- Hybrid work
- Customer service
- Analysis skills
12d

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technical support jobs near falkirk

IT Support Specialist

Codilix LTD
Glasgow

Quick apply

Job details

Full-time | Fixed term contract
Up to £2,200 a month
21 hours ago

Qualifications

Technical troubleshooting
Desktop support
ITIL Certification
Operating systems
Hardware repair
SCCM
Incident queue management
IT service management
LAN
Ticket management
Computer hardware
Ticket management systems
Spare parts inventory management
Network support
Application support
Communication skills
CompTIA A+
Mobile devices

Full job description

Job Description: Field Engineer – End User Devices & Hands and Feet Support

Key Responsibilities

End-User Device Support
Provide on-site support for desktops, laptops, printers, mobile devices, and other peripherals.
Perform hardware diagnostics, repairs, upgrades, and installations.
Troubleshoot and resolve software-related issues, including operating systems, applications, and patches.
Configure and provision end-user devices based on organizational standards.
Hands and Feet Support
Act as the on-site technical resource for remote IT teams, assisting with physical tasks such as hardware replacements, cable management, and device installations.
Perform basic network troubleshooting and assist in resolving connectivity issues.
Support server room activities, including racking and stacking equipment, cable patching, and hardware inspections.
Incident and Request Management
Respond promptly to service requests and incidents raised by end users or IT teams.
Document and escalate unresolved issues to higher-level support teams.
Ensure timely resolution of issues within defined SLAs.
Inventory and Asset Management
Maintain accurate records of IT assets, including end-user devices and peripherals.
Assist in tracking and managing inventory levels for spare parts and equipment.

Required Skills and Qualifications

Proven experience in providing on-site support for end-user devices and IT hardware.
Strong knowledge of Windows, macOS, and mobile operating systems.
Hands-on experience with hardware diagnostics, repairs, and installations.
Basic understanding of networking concepts, including LAN, WAN, and Wi-Fi troubleshooting.
Familiarity with IT service management tools and ticketing systems.
Excellent problem-solving and troubleshooting skills.
Strong communication and interpersonal skills.

Preferred Skills (Good-to-Have)

Certifications such as CompTIA A+, ITIL Foundation, or equivalent.
Experience with Active Directory, Office 365, and remote support tools.
Knowledge of server hardware and basic data center operations.
Familiarity with imaging and deployment tools (e.g., SCCM, MDT).
Experience in working in multi-site environments.

Work Environment

Requires travel to various locations to provide on-site support.
Ability to lift and move IT equipment as needed.
Availability for on-call support and flexible working hours.

Key Activities

On-site & remote deskside support for dedicated sites
24×5 coverage with on call for off-hours; project off-hour support
User training and onboarding/offboarding (JML)
Site documentation (floor plans, architecture)
Asset & equipment management (inventory, refreshes, storage/distribution/disposal)
Smart Hands (printers, network, voice, servers)
Data/server room upkeep
Conference room A/V & Teams Rooms support
Mobile phone support
VIP support
GMP & non-GMP lab systems support (hardware, software, user accounts)
SLA tracking and reporting

Pay: Up to £2,200.00 per month

Application question(s):

It's a B2B contract. In this contract there are no other benefits except salary and taxes manages by your own. Are you interested in this contract?

Work authorisation:

United Kingdom (preferred)

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in falkirk

IT Support Specialist

Digital Help Desk Apprentice

IT Support Apprentice

IT Support Engineer - 12 Month FTC

Senior Systems Administrator (RevTech) - UK Remote

People Systems Administrator

Desktop Admin II - 12 Month FTC

Senior Group IT Business Support Partner

Onsite Senior Technical Analyst, IT Infrastructure Services, Edinburgh

1st Line Support Analyst

Service Desk Manager

IT Security and Compliance Specialist

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