It operations/support technician Work, Jobs in Hinckley, Eng (with Salaries)

Service Technician - Midlands Team - ICS Cool Energy Ltd
Trane Technologies —Birmingham
- Weekend availability
- Maintenance
- Continuous improvement
- Computer skills
Field Service Engineer
ICE - Industrial Cleaning Equipment —Birmingham
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Maintenance
- Power tools
- Annual leave
Quick apply
13h
Mobile Service Technician/Mechanic - Day/Night Shifts Available
TrustFord —Birmingham
- Night shift
- Hotel
- Annual leave
- Employee discount
2d
Senior Research Technician - Department of Immunology and Immunotherapy - 107767 - Grade 5
University of Birmingham —Birmingham
- £30,062 - £35,883 a year
- Part-time
- Laboratory experience
- University
- Mentoring
7d
Animal Care Technician (18 month fixed term contract to perm)
ENVIGO RMS UK LTD —Belton
- From £26,501.83 a year
- Overtime
- Driving
- Cleaning
- In-person
- Employee assistance programme
- Employee discount
Quick apply
Apprentice Multi-skilled Maintenance Craftsperson – Estates – 98258AP – Apprentice Grade 2
University of Birmingham —Birmingham
- £19,278 - £26,741 a year
- Full-time
- Engineering
- University
- Communication skills
- Annual leave
- Sick pay
7d
Senior Compounding Pharmacist
HeliosX —Leamington Spa
- Management
- Laboratory experience
- Supervising experience
Quick apply
3d

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it operations/support technician jobs near hinckley, eng

Service Technician - Midlands Team - ICS Cool Energy Ltd

Trane Technologies -
Birmingham

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Job details

Full-time

Qualifications

Reactive maintenance implementation
Technical troubleshooting
Driving Licence
Report generation
Machinery breakdown fault-finding
Client engagement
Stakeholder liaison
Maintenance
Internal department liaison
Microsoft Office Suite
Breakdown recovery
Technical support
Continuous improvement
Customer relationship management
Relationship management
Planned Preventative Maintenance (PPM) implementation
Computer skills
Customer support
Customer interaction
Fault diagnosis and repair
Hand tools
Communication skills
Planned maintenance
Routine servicing

Full job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

Prioritize engaging with customers. When not directly interacting with customers; collaborate with colleagues in your office.

Position Overview:

The Service Technician is responsible for providing exceptional customer service and technical support. This role plays a crucial role to deliver the highest standards of service in the most efficient manner to maintain customer plant and equipment as installed on site covered by our maintenance and service contract. The goal is to maximize service technician productivity and enhance the overall customer experience and improve operational technical processes. Seeking candidates from in or around the Dudley or Walsall and surrounding area.

Key Responsibilities:

Customer and Technical:

Ability to diagnose system problems when servicing products and equipment on assigned projects and customer site visits.
Attend customer sites to carry out work for Planned Preventative Maintenance (PPM), Customer Breakdowns, Warranty work, Hire and Commissioning workloads.
Build and maintain strong relationships with customers, acting as a trusted point of contact.
Collaboration with Service desk, Sales, and Operations Team: Establish strong communication channels to share key customer insights.

Able to use cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units.

Reporting and Analysis: Generate regular reports on completed invoiced work orders.
Customer Relationship Management: Foster strong relationships with customers through exceptional customer service.
Communications with supervisors, regions service managers and senior technicians, and customers on updates and to drive continuous improvement.

Internal Controls and Administration:

Proven experience in service or field-based technician role.
Strong knowledge of customer service principles.
Excellent interpersonal skills, with the ability to motivate technicians to deliver customer experiences
Effective communication skills
Analytical thinking and problem-solving abilities.

Proficiency in using, Apps, diagnostic software, and MS Office Suite.

Skills and Capabilities:

Knowledge of manufacturing industry an advantage
People and communication skills with a positive mindset
Able to work with minimal supervision.
Appropriate skilled based certificates with F-Gas
Able to cover standby and call outs on a planned scheduled basis to include weekday, weekends and bank holiday

Proficient in using Microsoft Office Suite.
UK Drivers licence as a company vehicle will be allocated
Right to Work status confirmed for Country of application.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Apply Now

Refine Your Search

it operations/support technician jobs in hinckley, eng

Service Technician - Midlands Team - ICS Cool Energy Ltd

Field Service Engineer

Mobile Service Technician/Mechanic - Day/Night Shifts Available

Senior Research Technician - Department of Immunology and Immunotherapy - 107767 - Grade 5

Animal Care Technician (18 month fixed term contract to perm)

Apprentice Multi-skilled Maintenance Craftsperson – Estates – 98258AP – Apprentice Grade 2

Senior Compounding Pharmacist

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