Technical support engineer Work, Jobs in Teddington, Gtl (with Salaries)

1st Line Engineer - Yateley
Arc —Yateley
- SharePoint
- Computer skills
Senior ICT & Security Engineer - London
ENGIE —London
- Hybrid work
- Engineering
- Annual leave
Customer Success Engineer UK
Aikido Security —London
- Full-time
- Remote
- Software troubleshooting
- English
- Bachelor's degree
Senior ICT & Security Engineer - London
Tractebel —London
- Full-time
- Hybrid work
- Engineering
- Annual leave
AI Engineer, Enablement (London)
LangChain —London
- Full-time
- Master's degree
- Travel
- AI
Senior ICT & Security Design Engineer - London, Bicester or Newcastle
Tractebel —London
- Full-time
- Hybrid work
- Engineering
- Annual leave
8d
Service Desk Engineer
Motion Applied —Camberley
- Hybrid work
- Annual leave
Quick apply
Systems Engineer
Atlas Technica —London
- Full-time
- Google Suite
- SharePoint
- In-person
Quick apply
7h

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Data & Insight Analyst
OXFORDSHIRE COUNTY COUNCIL —Oxford
Technology to support agile working – with unlimited access to Copilot for smarter productivity. Discounts - local and national offers for shopping and travel.
£38,220 - £40,777 a year
3d
Junior Data Analyst
Qualient Solutions —London
Knowledge of digital analytics solutions (ie Adobe Analytics or Google Analytics) and other traditional analytics solutions.

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technical support engineer jobs near teddington, gtl

1st Line Engineer - Yateley

Arc -
Yateley

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Job details

Qualifications

Microsoft Windows Server
Technical troubleshooting
Ticket management
SharePoint
IP networking
Computer skills
Customer support
Customer interaction
Help desk

Full job description

About Arc:
Arc is a leading IT Managed Services Provider (MSP) based in the UK, delivering innovative and reliable IT solutions to businesses across various industries. With a strong reputation for excellence, we offer a range of services, including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, PowerApps and AI. Our team is dedicated to delivering outstanding customer service and technical expertise to help businesses succeed.

Role Overview:

As a 1st Line Helpdesk Engineer at Arc, you will be the first point of contact for all IT-related queries and issues, playing a crucial role in ensuring the smooth and efficient operation of our internal systems and supporting our users. You'll be providing essential technical assistance and problem-solving with a strong focus on customer satisfaction.

Key Responsibilities and Duties:

Deliver remote 1st line IT support to our contracted clients via phone and email.

Assist in maintaining and updating our IT documentation database.

Diagnose issues and guide users through resolution steps or escalate to the appropriate team when required.

Support and assist the customer services team when necessary on logging tickets

Required Skills & Attributes:

Strong problem-solving skills.

Familiarity with Windows desktop and server operating systems

Basic understanding of Networking (IP addressing, DHCP, DNS).

Experience with Office 365, Azure, SharePoint, OneDrive.

Knowledge of Anti-virus software (e.g., Sophos).

Familiarity with mail filtering solutions (e.g., Mimecast).

Ability to stay flexible, adaptable, and calm under pressure.

Eagerness to learn and develop new skills.

Dependable, trustworthy, and honest.

Well-presented with strong interpersonal skills, and a team player.

Customer-focused with a friendly and professional demeanor.

What We Offer:

A dynamic and supportive working environment.
Opportunities for career progression within the company.
Ongoing training and professional development.
Competitive salary

Key Points:

Diversity & Inclusion: We celebrate diverse backgrounds and perspectives; they make us stronger. If you’re excited about this role, apply even if your experience doesn’t align perfectly. If not this one, you could be just the right fit for other roles we are recruiting for. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

UK Right to Work: All applicants must have the right to live and work in the UK. We cannot offer sponsorship at this time.

Accessibility: We are committed to providing reasonable adjustments for any candidates with disabilities. If you require adjustments, please outline these requirements in your application.

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technical support engineer jobs in teddington, gtl

1st Line Engineer - Yateley

Senior ICT & Security Engineer - London

Customer Success Engineer UK

Senior ICT & Security Engineer - London

AI Engineer, Enablement (London)

Senior ICT & Security Design Engineer - London, Bicester or Newcastle

Service Desk Engineer

Systems Engineer

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