Customer relations representative Work, Jobs in Ware, Hrt (with Salaries)

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Account Manager

CMS Distribution -
London

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Job details

5 hours ago

Qualifications

CRM software
Outbound sales
Client engagement
Customer service
Stakeholder liaison
GCSE
Internal department liaison
Business development
Sales pipeline
Organisational skills
Relationship management
Customer interaction
Outbound calling
Account management
Communication skills
Business lead generation
Add-on sales
Negotiation

Full job description

We are looking for an individual with a passion for a career in sales and technology. To actively introduce and promote CMS Distribution portfolio of Enterprise Software & Enterprise Hardware Solutions to new & existing customers.

You will be responsible for growing business with your assigned customers and proactively ensuring the achievement of input expectations and sales targets on a daily, monthly and quarterly basis.

You will liaise between your customer base and internal CMS Distribution support teams to ensure we exceed our customers expectations through strong service levels and proactive engagement via multiple forms of communication.

You will be focused on achieving KPI’s set in line with the Company’s business strategy and be committed to continuous professional development and learn the key features of the technology that we provide to our customers.

Role Responsibilities

Achieve Sales targets set each month.
Maintain an agreed level of proactive phone contact with customers on a daily basis.
To pro-actively seek new business (Whitespace) by prospecting existing customers and positioning new solutions to them
Meet and exceed agreed performance objectives & KPI’s.
Maximise sales by continually expanding opportunities with upsell & cross selling skills.
Ensure that CRM is up to date for all communications in relation to your account base and all business opportunities. This includes profiling your customers and developing an awareness of their business structure, key contacts and target markets.
Ensure accurate and timely management of all quotations and queries, to build a pipeline of opportunities.
Ensuring that all customers are provided with accurate proposals, collateral and other information as required.
Continually develop your product and technical knowledge to industry standard including completion of vendor accreditations.
Demonstrate a passion to learn and develop sales skills and capability.
Communicate and articulate CMS Distribution value proposition and strategy to aligned customers to differentiate CMS Distribution from its competitors.
Maintain high levels of customer service ensuring that CMS Distribution remains and or becomes a valued supplier.
Always act as an ambassador and representative of CMS Distribution to ensure a professional image for the Company. Actively contribute and act as a role model to the CMS Distribution values.
Develop excellent relationships with allocated customer contacts. Use all CMS Distribution sales support resources and departments to maximise the customer's experience.

Additional Responsibilities

Skills & Personal Attributes

A desire to grow a career in IT Sales.
A minimum of 1 years experience in IT Channel.
Excellent communication skills – ability to communicate eloquently in both written and verbal formats, both face-to-face and remotely to build strong and effective customer relationships
Mature, responsible and professional attitude to work.
Has a good level of negotiation and influencing skills
Can demonstrate their ability to go the extra mile, to exceed expectations. Conscientious and committed combined with flexibility in attitude and approach.
Outstanding organisational skills and ability to manage own time effectively.
Educated to GCSE standard or equivalent

Key Traits

CMS believes that a diverse and inclusive workforce enriches and is integral to the success of our company. We value diverse opinions and perspectives, and therefore welcome candidates from all backgrounds including but not limited to, ethnicity, gender, age, nationality, culture, religious beliefs, sexual orientation and neuro-diversity.

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Refine Your Search

customer relations representative jobs in ware, hrt

Account Manager

AI Technical Lead

Principal Machine Learning Engineer

Principal Engineer - AI

Principal Data Engineer

Principal AI Data Scientist

South & EE Team Regulatory Affairs Lead

South & EE Team Regulatory Affairs Lead

Senior Principal Construction Support Engineer

End Point Assessor - Apprenticeship - Supply Chain Practitioner (FMCG) (Level 3)

Senior Manager, Product Security

Workforce Strategy & Transformation Director

Security - Security Supervisor

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