Kappture develops point-of-sale, payments and hospitality technology for high-volume environments, including stadiums, arenas, universities and major event venues.
Our terminal platform is at the centre of live hospitality operations. It supports ordering, payments, printing, customer identification, loyalty, fulfilment, offline operation and communication with Kappture's cloud services and a wide range of connected devices.
Kappture terminals operate in demanding environments where transaction speed, resilience and diagnosability are critical. Changes must work reliably across different hardware, operating systems, payment providers, peripherals, network conditions and customer configurations.
We are continuing to modernise the terminal platform and its engineering practices while maintaining the stability required by a large operational estate.
We are seeking a Senior C++ Software Engineer to take a leading hands-on role in the development, modernisation and improvement of Kappture’s point-of-sale terminal platform.
You will design and deliver complex terminal-side features, investigate difficult production issues and help improve the reliability, maintainability and testability of an established C++ application.
This role is not limited to maintaining the current platform or delivering within existing practices. We are looking for an engineer who will help accelerate the evolution of the terminal engineering function by improving architecture, diagnostics, automation, testing and development workflows.
You should be comfortable challenging established approaches where there is evidence that a better method would reduce risk, shorten investigation time or improve delivery. At the same time, you will understand that change within a mature, operationally critical platform must be introduced carefully and incrementally.
The role requires more than general C++ development experience. You should be able to reason across application code, operating systems, hardware devices, payment integrations, network communication and backend services. You will regularly work on problems where the visible symptom may originate from a terminal, peripheral, payment device, configuration, service or unreliable network connection.
You will work closely with other terminal engineers, architects, Product, QA, Platform and Support. You will provide technical leadership through design, implementation, review, investigation, mentoring and the introduction of stronger engineering practices.
We expect the successful candidate to help accelerate the adoption of AI-enabled engineering practices within the terminal team. This includes moving beyond individual use of coding assistants to identify, implement and evaluate repeatable workflows for codebase understanding, test generation, log analysis, documentation, diagnostics and controlled modernisation.
Deep C++ and systems-engineering capability remains the core requirement. AI should strengthen engineering judgement, investigation quality and delivery effectiveness rather than replace appropriate design, review, testing or hardware validation.
The role involves regular work with point-of-sale hardware, payment devices, NFC readers, scanners, printers and associated peripherals, a Galway-based hybrid arrangement is strongly preferred.
Experienced candidates based elsewhere in Ireland may also be considered where they can travel regularly to Galway and maintain an appropriate remote hardware-development environment.
Candidates must be based in Ireland and able to work regularly from the Galway office or travel to Galway as required for hardware integration and technical collaboration.
Terminal Software Development
- Design, develop, test and maintain high-quality C++ software within Kappture's point-of-sale terminal platform.
- Take ownership of complex features from technical discovery through implementation, release and production support.
- Develop functionality across ordering, payments, loyalty, customer identification, fulfilment, printing, fiscalisation and device integration.
- Work within an established and business-critical codebase, improving it incrementally without compromising operational stability.
- Review product requirements and technical specifications, identifying risks, missing behaviours and failure scenarios.
- Produce clear technical designs for significant terminal changes.
- Balance immediate customer delivery needs with long-term maintainability and platform health.
- Use automation and AI-assisted engineering to shorten technical discovery, implementation and validation cycles.
- Identify opportunities to improve how terminal requirements are refined, designed, implemented and verified.
- Ensure new functionality is designed for automated validation, observability and operational support from the outset.
Reliability & Distributed Operation
- Design terminal functionality to operate reliably under intermittent connectivity, service degradation and partial failure.
- Improve synchronisation, retry, recovery and idempotency behaviours across terminal and backend interactions.
- Investigate race conditions, state inconsistencies, resource-management issues and difficult-to-reproduce production failures.
- Ensure terminal processes fail safely and provide useful diagnostics when an external dependency is unavailable.
- Contribute to improving the reliability of configuration, product, price, operator and transaction synchronisation.
- Consider backward compatibility across terminal versions, services, databases and customer estates.
Payments, Hardware & Peripheral Integration
- Integrate and support payment devices, barcode scanners, NFC readers, receipt printers and other terminal peripherals.
- Work with device SDKs, network APIs, operating-system services and hardware communication protocols.
- Develop and diagnose integrations with payment providers such as Adyen and FreedomPay.
- Support terminal operation across Kappture's existing and future hardware platforms.
- Analyse device logs, terminal logs, service responses and network behaviour to establish evidence-based root causes.
- Work safely within payment and security-sensitive areas of the product.
- Participate in hands-on investigation, integration and regression testing using the hardware estate available in the Galway office.
- Establish repeatable hardware configurations and test environments that can be reproduced by other engineers.
Architecture and Engineering Quality
- Contribute to the ongoing architecture and modernisation of the terminal platform.
- Improve separation of concerns, interface design, resource ownership and error handling.
• Promote appropriate use of modern C++ practices within the constraints of supported platforms and toolchains. • Identify and reduce high-risk technical debt.
- Produce clear technical documentation and Architecture Decision Records where appropriate.
- Ensure solutions are understandable and supportable by engineers other than their original author.
- Participate in architectural and technical-design reviews.
Testing, Release and Production Support
- Develop and maintain unit, integration and hardware-aware automated tests.
- Improve the testability of legacy and tightly coupled areas of the terminal application.
- Improve automated test coverage across terminal application, service-integration and hardware boundaries.
- Help integrate static analysis, automated quality checks and repeatable validation into the terminal CI/CD process.
- Design terminal functionality so that critical behaviours can be tested reliably across hardware, firmware and network conditions.
• Contribute to regression testing for payments, peripherals, offline operation and transaction-critical functionality. • Participate in pull-request reviews and ensure changes meet agreed engineering standards.
- Work with QA to define realistic test scenarios across hardware, versions and network conditions.
- Support release assessment, rollout planning and investigation of field issues.
- Improve logging, telemetry and diagnostic tooling to reduce the time required to establish root cause.
Hardware-Focused Collaboration
- Work regularly with the Galway hardware and terminal test environment.
- Collaborate directly with engineers, QA and other technical stakeholders on device setup, reproduction and integration testing.
- Attend the Galway office more frequently during onboarding, hardware projects, difficult investigations and significant release activity.
- For Ireland-based remote arrangements, maintain an agreed representative hardware bench at home.
- Document device versions, firmware, configuration and reproduction steps so results can be repeated across environments.
- Recognise when an issue can be investigated remotely and when physical access to a wider hardware estate is necessary.
Change and Platform Modernisation
- Identify and lead practical improvements to the terminal codebase, engineering practices, tooling and delivery workflows.
- Challenge established technical approaches constructively where they create avoidable complexity, operational risk or delivery delay.
- Modernise legacy areas incrementally while protecting platform stability, hardware compatibility and backward compatibility.
- Identify repetitive development, investigation, validation and release activities that can be automated safely.
- Improve developer feedback loops through stronger local tooling, automated testing, static analysis, CI/CD and reproducible hardware environments.
- Improve the repeatability of payment, peripheral, offline and hardware-integration testing.
- Reduce dependency on specialist or undocumented knowledge through clearer interfaces, documentation, diagnostics and test coverage.
- Introduce practical approaches for faster technical discovery, prototyping and validation.
- Help establish and promote engineering standards for C++ development, debugging, technical design and hardware integration.
- Measure whether improvements reduce lead time, escaped defects, investigation time, regression risk or operational support effort.
- Help colleagues adopt stronger tools and practices through mentoring, pairing, documentation and practical examples.
AI-Enabled Systems Engineering
- Contribute to defining and implementing AI-enabled engineering practices for Kappture’s terminal platform, taking ownership of agreed initiatives within the terminal-development lifecycle.
- Move beyond individual use of coding assistants by designing, implementing and evaluating repeatable AIenabled workflows that can be adopted safely by the wider terminal team.
- Use AI-assisted engineering tools to accelerate codebase exploration, technical discovery, documentation, test generation, debugging and controlled refactoring.
- Evaluate practical applications of AI for log analysis, fault classification, reproduction guidance and diagnostic support.
- Explore how AI can assist with understanding legacy dependencies, identifying high-risk areas and onboarding engineers into a complex codebase.
- Build or integrate tooling that connects AI capabilities with source control, documentation, automated testing, static analysis or CI/CD where it provides measurable engineering value.
- Critically validate AI-generated C++ code, tests and technical recommendations against platform constraints, hardware behaviour and production evidence.
- Establish appropriate human review, testing and approval points before AI-assisted workflows are used in payment, hardware or transaction-critical areas.
- Contribute to standards and guidance for the secure and responsible use of AI within terminal engineering.
- Help assess whether AI-enabled practices improve investigation time, test coverage, code quality, delivery speed or developer productivity.
- Coach and support other engineers in adopting effective AI-assisted development practices.
- Maintain human ownership of architecture, safety-critical behaviour, root-cause conclusions and release decisions.
Technical Leadership and Mentorship
- Provide technical direction and constructive review to other terminal engineers.
- Support the development of colleagues through mentoring, pairing and constructive feedback in C++, debugging, testing and systems thinking.
- Lead technical investigations and ensure that proposed solutions address proven root causes.
- Communicate complex technical findings clearly to Product, Support and other engineering teams.
- Collaborate closely with architects and backend engineers on end-to-end system behaviour.
- Take ownership of difficult problems and drive them through to an operationally sound resolution.
- Help the terminal team adopt new engineering tools and working practices, providing practical support rather than relying solely on written standards.
- Influence technical and engineering-process change without requiring formal management authority.
- Communicate the measurable impact of engineering improvements to Product, Support and engineering leadership
Experience
- Substantial commercial software-development experience, including recent delivery and support of production C++ applications at senior level.
- Experience maintaining and improving a substantial existing codebase.
- Experience diagnosing complex production issues across multiple technical components.
- Evidence of senior-level ownership through technical design, code review, mentoring or leadership of complex delivery.
- Experience working with software that interacts with hardware, operating-system services or external devices.
- Practical experience using AI-assisted development tools within software engineering, or evidence of introducing comparable development automation.
- Experience working effectively within a collaborative or distributed engineering team.
Technical Expertise
- Strong knowledge of C++, including object lifetime, memory management, concurrency and error handling.
- Experience with multithreaded, asynchronous or event-driven applications.
- Strong debugging capability using logs, debuggers, traces, crash information and controlled reproduction.
- Experience with networked applications and HTTP or other communication protocols.
- Experience designing robust behaviour for timeouts, retries, partial failure and unreliable connectivity.
- Strong understanding of software design, modularity, interfaces and testability.
- Experience with unit and integration testing of C++ applications.
- Practical experience with Git, pull-request workflows and CI/CD.
- Understanding of secure software-development principles.
- Working knowledge of relational data and SQL.
Leadership and Communication
- Able to reason systematically from evidence rather than symptoms.
- Able to explain technical findings and trade-offs clearly to different audiences.
- Comfortable challenging incomplete requirements or unsupported technical assumptions.
- Able to operate independently while collaborating effectively with a wider team.
- Pragmatic about working within legacy constraints while actively improving the platform.
- Strong sense of ownership for quality, reliability and customer impact.
- Able to work hands-on with physical devices and test equipment, with reasonable adjustments available
Desirable Experience
- Experience in point of sale, payments, retail, hospitality or embedded-device software.
- Experience with Linux or Android-based devices.
- Experience integrating payment terminals or payment-provider SDKs.
- Experience with NFC, barcode readers, printers, USB, serial or network-connected peripherals.
- Experience with offline-first or intermittently connected systems.
- Experience with synchronisation, distributed state or conflict-resolution patterns.
- Experience with PCI DSS, fiscalisation or other regulated transaction environments.
- Experience with C#, Go or backend-service development.
- Experience with AWS-connected applications and cloud observability.
- Experience working with cross-platform C++ frameworks or constrained toolchains.
- Experience applying static analysis, sanitizers, memory diagnostics or automated security tooling.
- Experience introducing AI-assisted engineering workflows within a software team.
- Experience applying AI to complex codebase analysis, automated test generation, log analysis or diagnostic tooling.
- Experience integrating engineering tools with source control, CI/CD, static analysis or automated testing.
- Experience evaluating the quality, safety or effectiveness of AI-generated engineering outputs.
- The opportunity to work on a mature point-of-sale platform deployed in demanding live environments.
- Ownership of technically challenging areas spanning application software, hardware, payments and distributed services.
- A senior hands-on role with meaningful influence over the terminal platform, its engineering practices and the adoption of AI-enabled software delivery.
- Hybrid working from Galway, with Ireland-based remote flexibility considered where the working arrangement supports the needs of the role.
- Exposure to payments, NFC, scanning, printing, synchronisation, offline operation and enterprise integrations.
- Access to a broad physical hardware estate for integration, reproduction and testing.
- Access to modern development and AI-assisted engineering tooling.
- A competitive salary and benefits package appropriate to the role.
25 days annual leave
Engineering Manager / Head of Engineering
- The preferred arrangement is hybrid working from Kappture's Galway office.
- During onboarding, the successful candidate should expect more regular office attendance to establish familiarity with the codebase, product and hardware estate.
- A typical longer-term arrangement is expected to include regular office attendance, with the precise pattern agreed according to the candidate's location and project requirements.
- Where appropriate, Kappture will provide a representative hardware-development and test setup for remote working.
- Candidates must be based in Ireland and able to work regularly from the Galway office or travel to Galway as required for hardware integration and technical collaboration.
KAPPTURE is a market-leading private equity-backed B2B technology company. With our roots firmly in the Stadia and sports market, we enhance fan experiences with our always-on technology solutions. We are also valued partners of leading Contract Catering companies and Higher Education establishments, where we drive efficiency and maximise revenue generation for our customers.
At Kappture, we foster a culture of creativity, collaboration, and inclusivity. We value the unique perspectives and contributions each person brings to the table, and we encourage you to dream big, speak up, and make your mark. Your growth is our growth, and we're committed to offering you every opportunity to expand your skills, ignite new ideas, and evolve your career. We're here to help you succeed- not just in your role, but as a valued member of our team.
