Location:
Bristol, GB
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Department: Information Technology
Full-time or Part-time: Full-Time
Job Type: Employee
Shift: Hybrid
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Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.
At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.
Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.
To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I YouTube
About the role
The Modern Workplace IT Specialist, Mobility is responsible for the global support, maintenance, and continuous improvement of both shopfloor and administrative IT mobility endpoints, ensuring reliable and efficient services for the business. The role provides technical solutions, project ownership, and day-to-day operational support while coordinating and implementing approved mobility solutions across Business Groups in a timely and cost-effective manner. Working closely with IT and Procurement teams at both global and local levels, the specialist promotes standardized technologies, drives cost optimization initiatives, and supports the adoption of appropriate solutions to meet business needs. The position is also responsible for developing, maintaining, and enforcing mobility standards across the organization, preparing business cases and presentations to support these standards, and leveraging new functionality within existing systems to enhance reliability, user experience, and business capabilities. Additionally, the role contributes to ongoing service improvements and undertakes other reasonable responsibilities as required.
Key Job Accountabilities
Provides day-today support for the Amcor Mobility Infrastructure environment. This includes managing incidents, changes, monitoring to provide pro-active resolution of issues and performing maintenance activities following ITIL principles.
Responsible for all activities relating to problem reporting and change control for assigned projects.
Work with the IT Security Team to coordinate IT endpoint equipment security measures to protect corporate data.
Interact with global peers within the Client Infrastructure technologies and across other departments, to solve the more challenging escalated problems.
Work closely with the IT Operations Team to develop procedures, standards and processes for the monitoring and support of Amcor’s infrastructure.
Document standard operating procedures, diagrams, and training materials for use by the team.
Demonstrate skills to facilitate and coordinate internal team projects.
The above list is not exhaustive but represents the main accountabilities expected of the role holder. In addition to the above the role holder will be expected to undertake all reasonable tasks as requested.
Qualifications/Requirements
Bachelor’s degree in computer science or equivalent experience/studies
Minimum of 3 years experience in a technical IT Environment
On-call based on a rotating 7x24 schedule (as applicable by country)
ITIL certificate will be advantageous
Knowledge of workstation and server infrastructure solutions (software distribution techniques, workstation applications, Anti-Virus solutions, Virtual Environments)
Willingness to learn and be adaptable to the changing requirements of the job
Solid experience within an environment running Wintel, Microsoft and shopfloor management solutions.
Technical background in automating tasks, programming or scripting would be beneficial but is not essential.
Demonstrate research skills & the ability to self-direct training to keep current with technology advancements.
Fluent in English (company working language).
#LI-Hybrid
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About Amcor
Amcor is the global leader in developing and producing responsible consumer packaging and dispensing solutions across a variety of materials for nutrition, health, beauty and wellness categories. Our global product innovation and sustainability expertise enables us to solve packaging challenges around the world every day, producing a range of flexible packaging, rigid packaging, cartons and closures that are more sustainable, functional and appealing for our customers and their consumers. We are guided by our purpose of elevating customers, shaping lives and protecting the future. Supported by a commitment to safety, over 75,000 people generate $23 billion in annualized sales from operations that span over 400 locations in more than 40 countries.
NYSE: AMCR; ASX: AMC www.amcor.com | LinkedIn | YouTube
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