Technical support Work, Jobs in Biggleswade, Bdf (with Salaries)

Senior IT Support Engineer - On-site Services
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Senior IT Support Engineer - On-site Services

GEA Group Aktiengesellschaft -
Milton Keynes

Apply Now

Job details

Permanent | Full-time

Benefits

Paid volunteer time

Qualifications

Technology infrastructure experience
Stakeholder collaboration
Stakeholder liaison
IT service management
English
Continuous improvement
IT support
Communication skills

Full job description

United Kingdom, Milton Keynes

June 24 2026

Full time

Permanent

Job benefits

Competitive salary and bonus scheme

Continuous personnel development (e-learnings & projects)

Free day to volunteer

About the position

GEA is one of the world’s largest systems suppliers for the food, beverage and pharmaceutical sectors. Our portfolio includes machinery and plants as well as advanced process technology, components and comprehensive services. Guided by a strong sense of purpose, our more than 18,000 dedicated employees work to enhance the sustainability and efficiency of production processes globally.

Your responsibilities and tasks

GEA Global IT is strengthening its IT On-Site Services capability to ensure reliable, business-aligned IT operations across production and office locations.

As a Senior IT Support Engineer – On-Site Services, you will act as the local IT On-Site Services Consultant for assigned UK sites, ensuring stable day-to-day IT operations while coordinating closely with the Service Desk, central IT teams and external service providers.

This role combines hands-on technical support with stakeholder engagement, requiring a structured and service-oriented IT professional who can represent Global IT effectively at a local level.

The role is based in Milton Keynes, with travel to other UK locations as required.

Key Responsibilities:

Ensure stable and reliable local IT operations across assigned sites
Provide hands-on technical support where an on-site presence is required
Act as the local IT On-Site Services Consultant, representing Global IT to site management and users
Coordinate effectively with the Service Desk, central IT teams and external service providers
Support the implementation and adherence to IT standards, governance and security practices
Contribute to the continuous improvement of IT services and operational processes
Assist with incident resolution, infrastructure support and workplace services where local coordination is required.

Your profile and qualifications

We are looking for an experienced IT professional with a strong operational background who is confident engaging with both technical users and business stakeholders, takes ownership of their work, thrives when working independently, and makes a positive contribution to a collaborative IT service environment.
Extensive experience working in IT support, infrastructure or workplace services
Broad understanding of IT infrastructure, workplace technologies and network environments
Experience working within structured IT service environments (ITIL knowledge beneficial)
Ability to coordinate effectively between business users and central IT teams
Strong communication skills and the ability to engage with local management and stakeholders
Professional fluency in English

Desirable:

Experience working in manufacturing, industrial or multi-site environments
Experience working with external IT service providers

About GEA

GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.

Why join GEA

GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.

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