Technical support Work, Jobs in Biggleswade, Bdf (with Salaries)

Senior Support Engineer
Novastar Infotech Ltd —Milton Keynes
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Mentoring
- SharePoint
- In-person
Quick apply
5h
Warehouse Systems Administrator - Nights
GXO Logistics —Wellingborough
- Up to £38,000 a year
- Full-time
- Organisational skills
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
14d
Apprentice Information and Communication Technician
Routeco —Milton Keynes
- Full-time
- Communication skills
- Annual leave
- Employee discount
Quick apply
22h
Microsoft Instructor
BPP Holdings —Wyboston
- Overtime
- Remote
- Teaching
- Annual leave
Application Support Consultant
GenetiQ —Hemel Hempstead
- Full-time
- Hybrid work
- Computer Science
- ERP systems
- Databases
- Annual leave
Quick apply
22h
IT Support Engineer (1st / 2nd Line)
EnviroWales Limited —Hoddesdon
- From £30,000 a year
- Full-time
- Azure
- Travel
- Computer networking
Quick apply
2h

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IT Support Technician
Fengxun Technology Solutions —London
Respond to technical support requests by telephone, email, remote support tools and in person when required. Help maintain secure working practices by reporting…
£2,400 - £2,800 a month
Quick apply
5d
Trainee IT Technician
Victoria Forms —Bury St. Edmunds
The team provides technical support to customers, sets up and maintains servers and systems, and supports development and troubleshooting across our in-house…
£25,000 - £27,000 a year
Quick apply
1d

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Senior Support Engineer

Novastar Infotech Ltd
Milton Keynes

Quick apply

Job details

Full-time
£35,000 - £45,000 a year
5 hours ago

Benefits

Company pension

Qualifications

Network administration
Technical troubleshooting
Scripting and automation in system administration
TCP
Incident management
Mentoring junior staff
Microsoft Exchange
Sonicwall
Network infrastructure
Mentoring
Systems engineering
SharePoint
Major incident coordination
IP networking
VMWare
Professional development mentoring
Root cause analysis
Microsoft Azure
PowerShell scripting
PowerShell
Help desk

Full job description

About the role

We're recruiting on behalf of a growing MSP in Milton Keynes for a Senior Support Engineer to join their service desk team. This is a pivotal position for an experienced support engineer ready to take ownership of complex technical challenges. You'll be the final point of escalation when issues get complicated, the lead engineer during major incidents, and the mentor who helps junior engineers develop.

What you'll do

Serve as the final point of escalation for complex technical support issues, leading incident management across the client base
Act as lead technical engineer during major incidents, coordinating response and driving resolution
Mentor junior support engineers through hands-on guidance and documentation standards
Partner with engineering teams on root cause analysis and feed insights into service improvements
Design and implement support tools, automation scripts, and monitoring solutions
Consult with customers on infrastructure and security best practices
Participate in an on-call rotation for high-priority coverage

What you'll need

Substantial experience in a senior technical support or systems engineering role, ideally within an MSP or enterprise IT environment
Strong Microsoft 365 administration (Exchange Online, SharePoint, Teams, Entra ID)
Hands-on Azure administration (VMs, networking, identity management)
Confident networking skills (TCP/IP, DNS, DHCP, VPNs, firewall configuration)
PowerShell scripting for automation and troubleshooting
Experience with Hyper-V and VMware
Proven incident leadership and a track record of mentoring others

Nice to have: VoIP/telephony, Mimecast, SonicWall or Fortinet experience.

What's on offer

Hybrid working, workplace pension, private medical cover, generous holiday allowance, and genuine investment in your growth working across enterprise clients in the UK and internationally.

Pay: £35,000.00-£45,000.00 per year

Work Location: In person

Quick apply

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technical support jobs in biggleswade, bdf

Senior Support Engineer

Warehouse Systems Administrator - Nights

Apprentice Information and Communication Technician

Microsoft Instructor

Application Support Consultant

IT Support Engineer (1st / 2nd Line)

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