Technical support engineer Work, Jobs in Dorking, Sry (with Salaries)

Customer Support Engineer
RELX —London
- Weekend availability
- Travel
- Employee assistance programme
- Employee discount
Service Desk Engineer [Desk & Field]
Lyon Managed Services Limited —London
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Travel
- SharePoint
- In-person
- Annual leave
Quick apply
2nd Line Engineer
ME+EM —London
- Full-time
- Mentoring
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Field Services Engineer
Synergy Associates —London
- £52,000 - £55,000 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- Communication skills
Quick apply
Senior Broadcast Engineer - Support
Techex —Bracknell
- Full-time
- Continuous improvement
- Scripting
- In-person
- Work from home
Quick apply
Premium Support Engineer (London)
Replit —London
- Full-time
- Hybrid work
- AI
- Communication skills
- Life insurance
Tier 2 Customer Support Engineer
Leonardo S.p.A. —London
- Full-time
- Hybrid work
- Azure
- Maintenance
- Microsoft Office
Technical Support Senior Engineer, Chiller
Mitsubishi Heavy Industries Air Conditioning Europe —Uxbridge
- Full-time
- Engineering
- English
- Communication skills
Design Engineer/Project Manager for ICT Structured Cabling, Cabling Infrastructure Technology
Amazon UK Services Ltd. —London
- Full-time
- PMP
- Analysis skills
- Travel
Customer Service Engineer
Digital Realty —London
- Full-time
- HVAC
- Mentoring
- Organisational skills
TECHNICAL SUPPORT AND AUDIO/VISUAL ENGINEER
Tekuchi —London
- £30,000 - £40,000 a year
- Maintenance
- Linux
- In-person
Insurance Technical Delivery Support, Technology Programme Delivery, Engineering, Technology & Transformation
Deloitte —London
- Hybrid work
- PMP
- Agile
Onsite Engineer - London
Cloudbox —London
- Full-time
- SharePoint
- In-person
- Communication skills
- Employee discount
- Life insurance
Quick apply
First Line Technical Support Engineer
Krome Technologies Ltd —Chertsey
- £24,000 - £30,000 a year
- Weekend availability
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
First Line Technical Support Engineer (Shift Patterns)
Krome Technologies Ltd —Chertsey
- £24,000 - £30,000 a year
- Full-time
- English
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
Senior Manager - Technical Support Engineering
DeepL —London
- Full-time
- Hybrid work
- APIs
- AI
- Leadership
2nd Line Engineer - Yateley
Arc —Yateley
- £30,000 - £40,000 a year
- Computer networking
- SharePoint
- Training & development
2nd Line Service Desk Engineer Level 2.
Total IT Technology Solutions Ltd —London
- £32,000 - £36,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Microsoft Office
- Annual leave
- Referral programme
Quick apply
4d
TechOps Engineer (System Administrator)
Talos Global —London
- Full-time
- Bachelor's degree
- No degree
- Scripting
- Annual leave
- Employee stock ownership plan
Field Service Engineer
Zenzero Solutions —London
- In-person
- Flexible schedule

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technical support engineer jobs near dorking, sry

Customer Support Engineer

RELX -
London

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Job details

Full-time

Benefits

Season ticket loan
Company pension
Employee assistance programme
Employee discount
Car scheme

Qualifications

French
Technical troubleshooting
ASP.NET
Customer service call handling
Inbound customer enquiry call handling
SQL querying
SDKs
JSP
Customer support
Customer interaction
Debugging
Help desk

Full job description

About the Business:

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com

About the team:

The role is part of a 24x7 global support team. You may be required to work overnight or weekends, as needed. Occasional travel may also be required. You will be working with customers and other team members in addressing their questions via phone/email about the LNRSG Service

The issues can range from a simple password reset to webpage workflow of LNRSG code to troubleshooting network connections to working with the customer on specific rules to improve their risk posture.

About the role:

As the leading provider of integrated physical and digital risk mitigation solutions, we are looking for a highly capable and versatile Support Engineer to join our Customer Support organization. Utilizing their SaaS, passive services monitoring, and enterprise software experience to enhance our technical customer relationships.

Responsibilities:

Providing guidance and validation of software solutions that will allow some of the largest companies in the world do more business online testing and troubleshooting customer integrations, Desktop/Laptop and mobile fingerprinting, API Integrations Policies and rules, escalation and enforcement workflow design.
Following prescribed software workflow and processes when addressing customer questions and ensuring that the Service continues to function normally through software maintenance, testing and post-deployment
Discerning when software/technical issues should be escalated and responding to customer’s initial questions on our software products and actively monitoring the service that LNRSG provides.

Requirements:

Proven experience in Customer Support (pre/post sales) experience and proven track record,
Proficient in English and French
Great Customer facing skills (email and over the phone)
Understanding of SQL and generating simple queries
Knowledge of HTML and at least two of the following technologies; PHP, Perl, JAVA, JSP/JSF, Ruby, Javascript or ASP.Net
Excellent analysis, troubleshooting and debugging skills, in particular with web workflow and websites
Ability to handle a wide variety of sometimes demanding and complex issues
SDK/Mobile Development Android/IOS/Java (desirable)

Working for You:

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

Generous holiday allowance with the option to buy additional days
Health screening, eye care vouchers, and private medical benefits
Wellbeing programs and life assurance
Access to a competitive contributory pension scheme
Save As You Earn share option scheme
Travel season ticket loan and Electric Vehicle Scheme
Optional dental insurance
Maternity, paternity, and shared parental leave
Employee Assistance Programme
Access to emergency care for both the elderly and children
RECARES days, giving you time to support charities and causes that matter to you
Employee resource groups with dedicated volunteering time
Access to extensive learning and development resources
Employee discounts through the Perks at Work scheme

Learn more about the LexisNexis Risk team and how we work here .

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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Please read our Candidate Privacy Policy .

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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Refine Your Search

technical support engineer jobs in dorking, sry

Customer Support Engineer

Service Desk Engineer [Desk & Field]

2nd Line Engineer

Field Services Engineer

Senior Broadcast Engineer - Support

Premium Support Engineer (London)

Tier 2 Customer Support Engineer

Technical Support Senior Engineer, Chiller

Design Engineer/Project Manager for ICT Structured Cabling, Cabling Infrastructure Technology

Customer Service Engineer

TECHNICAL SUPPORT AND AUDIO/VISUAL ENGINEER

Insurance Technical Delivery Support, Technology Programme Delivery, Engineering, Technology & Transformation

Onsite Engineer - London

First Line Technical Support Engineer

First Line Technical Support Engineer (Shift Patterns)

Senior Manager - Technical Support Engineering

2nd Line Engineer - Yateley

2nd Line Service Desk Engineer Level 2.

TechOps Engineer (System Administrator)

Field Service Engineer

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