Technical support engineer Work, Jobs in Barbican, Gtl (with Salaries)

Technical Services Engineer
Dr. Martens —London
- Full-time
- Hybrid work
- Bar
- Organisational skills
- Communication skills
- Annual leave
Quick apply
16h
Tier 1 Customer Support Engineer
Leonardo S.p.A. —London
- Full-time
- Hybrid work
- Azure
- Communication skills
2nd Line Engineer
ME+EM —London
- Full-time
- Mentoring
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Tier 2 Customer Support Engineer
Leonardo S.p.A. —London
- Full-time
- Hybrid work
- Azure
- Maintenance
- Microsoft Office
Service Desk Engineer (Field)
Charles Square —London
- £42,500 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Gym membership
Quick apply
Principal Support Engineer
Tyk Technologies —London
- Weekend availability
- Remote
- Continuous improvement
- APIs
- Leadership
- Annual leave
Quick apply
2nd Line Engineer
Akita Systems Ltd —Sevenoaks
- £30,000 - £35,000 a year
- Maintenance
- Mentoring
Service Desk Engineer [Desk & Field]
Lyon Managed Services Limited —London
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Travel
- SharePoint
- In-person
- Annual leave
Quick apply
TECHNICAL SUPPORT AND AUDIO/VISUAL ENGINEER
Tekuchi —London
- £30,000 - £40,000 a year
- Maintenance
- Linux
- In-person
Field Services Engineer
Synergy Associates —London
- £52,000 - £55,000 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- Communication skills
Quick apply
Premium Support Engineer (London)
Replit —London
- Full-time
- Hybrid work
- AI
- Communication skills
- Life insurance
Sr. Customer Success Engineer, EMEA
Censys —London
- £93,000 - £107,000 a year
- Remote
- Mentoring
- Organisational skills
- Communication skills
Onsite Engineer
Cardonet —London
- In-person
- Referral programme
TechOps Engineer (System Administrator)
Talos Global —London
- Full-time
- Bachelor's degree
- No degree
- Scripting
- Annual leave
- Employee stock ownership plan
Customer Service Engineer
Digital Realty —London
- Full-time
- HVAC
- Mentoring
- Organisational skills
2nd Line Service Desk Engineer Level 2.
Total IT Technology Solutions Ltd —London
- £32,000 - £36,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Microsoft Office
- Annual leave
- Referral programme
Quick apply
5d
Senior Designated Support Engineer
DDN —London
- Full-time
- Remote
- Travel
- Mentoring
- Linux
Quick apply
14d
Insurance Technical Delivery Support, Technology Programme Delivery, Engineering, Technology & Transformation
Deloitte —London
- Hybrid work
- PMP
- Agile
Design Engineer/Project Manager for ICT Structured Cabling, Cabling Infrastructure Technology
Amazon UK Services Ltd. —London
- Full-time
- PMP
- Analysis skills
- Travel
Energy Storage Technical Support Engineer
BYD Europe —Hounslow
- Overtime
- Word processing
- Computer literacy
- In-person

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technical support engineer jobs near barbican, gtl

Technical Services Engineer

Dr. Martens -
London

Quick apply

Job details

Full-time
16 hours ago

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

Jira
Technical troubleshooting
Desktop support
Software deployment
Incident queue management
Ticket management
Microsoft Exchange
Service restoration
Confluence
Organisational skills
ServiceNow
Customer support
Root cause analysis
Communication skills
Intune

Full job description

Competitive + Benefits

Dr. Martens is more than a brand - it’s a global icon with over 60 years of attitude,heritage,and cultural impact. We’re a thriving,values‑driven business powered by diverse thinkers,bold doers,and people who bring their whole selves to work. If you’re ready to make your mark,you’re in the right place.

At DM,our values guide everything we do:Be Yourself,Act Courageously,Show You Care. They’re not just words - they’re how we turn passion into progress.

WHERE YOU SIT

As our Technical Services Engineer,you’ll be part of the IT team working closely with brilliant people across the business and reporting into Head of Technology Operations. You’ll be right at the heart of fast‑moving projects that shape how we show up for our consumers - today and tomorrow.

WHERE YOU CONTRIBUTE

You will be responsible for providing a professional,high-quality service whilst supporting 2nd Line queries via the Tech Bar. As you will be our 2nd Line support,you will need to have excellent customer service skills as you will be the face of IT and for some users,the first time they would have spoken to IT at Dr. Martens.

The role involves answering,logging,triaging and effectively resolving tickets where possible or escalating to the relevant team where necessary. Whilst also supporting the business with more technical issues,you may also be involved in some exciting projects. So good organisational skills and attention to detail is a must. Traveling to other UK locations will also be required at times. You’ll be confident thinking on your feet,showing initiative and independence.

CORE ACCOUNTABILITIES

As our Technical Services Engineer,you will be responsible for:

Providing high-quality technical support to Group Offices,Factories,Distribution Centres and Retail Stores,diagnosing and resolving hardware,software and IT service issues promptly.
Managing reactive and proactive IT support,investigating complex technical issues,identifying root causes and implementing effective solutions to minimise disruption to users and business operations.
Supporting offices,events and technology infrastructure,including Town Halls and events,as well as assisting with the planning,deployment and implementation of hardware and software for existing and new locations.
Managing third-party suppliers and service partners,working closely with external providers to maintain strong service levels and ensure technical issues are resolved efficiently.
Supporting the wider Global IT function and continuous improvement,creating training materials,sharing knowledge and contributing to IT projects and initiatives that support business growth and technological development.

KEY SKILLS & CAPABILITIES

Put simply,the key things we’re looking for are:

Strong technical support experience,with 3+ years in a corporate IT environment and solid knowledge of ITIL principles,desktop support and troubleshooting across hardware and software.
Strong technical systems knowledge,including Windows 11,macOS,Microsoft 365,Meraki,Active Directory,Exchange,D365,Intune and Jamf,with familiarity across ITSM tools such as ServiceNow,Jira and Confluence.
Excellent problem-solving and troubleshooting skills,able to diagnose complex technical issues,identify practical solutions and take a proactive approach to preventing recurring problems.
Strong communication and customer service skills,with the ability to explain technical concepts clearly to non-technical users and provide a consistently high standard of support.
Organised,adaptable and collaborative,able to prioritise workloads under pressure,support multiple stakeholders and locations,and stay curious and willing to learn new technologies,including AV equipment.

WHAT’S IN IT FOR YOU?

Hybrid working
Welcome free pair of Docs
‘Buy as you Earn’ Share scheme
65% off all Docs
50% off Accessories
Pension Scheme through Aviva
Life Assurance
25 Days Annual Leave + Bank Holidays
Private healthcare
2 paid volunteer days per year

READY TO FILL YOUR BOOTS?

If you’re excited to own your impact,shape the future of an iconic brand,and grow your career in a place that champions individuality - we’d love to hear from you.

Application closing date:Wednesday 26th of August 2026

At Dr. Martens,we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications,regardless of race,colour,religion,gender,gender identity or expression,sexual orientation,national origin,genetics,age,veteran status,or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers.

We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.

Quick apply

Refine Your Search

technical support engineer jobs in barbican, gtl

Technical Services Engineer

Tier 1 Customer Support Engineer

2nd Line Engineer

Tier 2 Customer Support Engineer

Service Desk Engineer (Field)

Principal Support Engineer

2nd Line Engineer

Service Desk Engineer [Desk & Field]

TECHNICAL SUPPORT AND AUDIO/VISUAL ENGINEER

Field Services Engineer

Premium Support Engineer (London)

Sr. Customer Success Engineer, EMEA

Onsite Engineer

TechOps Engineer (System Administrator)

Customer Service Engineer

2nd Line Service Desk Engineer Level 2.

Senior Designated Support Engineer

Insurance Technical Delivery Support, Technology Programme Delivery, Engineering, Technology & Transformation

Design Engineer/Project Manager for ICT Structured Cabling, Cabling Infrastructure Technology

Energy Storage Technical Support Engineer

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