The Royal Wolverhampton NHS Trust is seeking an experienced Senior Network Technician to join our Digital & Technology Services team. This is a key technical role supporting the Trust’s enterprise network infrastructure across hospital sites, data centres, and community locations.
You will be responsible for providing senior‑level technical expertise across LAN, WAN, WLAN, firewalls, and remote access services , ensuring high availability, performance, and security for critical clinical and corporate systems. Acting as a senior escalation point, you will lead on complex troubleshooting, support major incidents, and contribute to network upgrades and infrastructure projects.
The role requires strong experience supporting enterprise networking environments, excellent problem‑solving skills, and the ability to work effectively in a fast‑paced, operational healthcare setting. You will work closely with ICT colleagues, clinical stakeholders, and third‑party suppliers to maintain resilient and secure services.
Essential requirements include networking qualifications (e.g. CCNA/CCNP or equivalent experience) and significant experience supporting large‑scale network infrastructure. On‑call and occasional out‑of‑hours working is required.
Join us and play a vital role in supporting patient care through reliable, secure digital infrastructure.
Provide 2nd and 3rd line support across the Trust’s WAN, LAN, WLAN, and firewall infrastructure, including hardware, software, and cabling, ensuring issues are owned through to satisfactory resolution in line with Service Level Agreements.
Troubleshoot and resolve highly complex network and security issues,ensuring minimal disruption to critical clinical and business services.
- Take ownership of the continuous improvement and futureproofing of the Trust’s network infrastructure, including capacity planning and performance optimisation using network monitoring tools.
- Proactively monitor, manage, and report on network performance, availability, and incidents, ensuring timely communication to stakeholders and affected users.
- Lead or support the installation, configuration, and deployment of network equipment, including routers, switches, firewalls, and wireless infrastructure.
- Contribute to the design and implementation of complex network solutions, including participation in pilot projects, technical evaluations, and infrastructure upgrades.
- Support the planning and delivery of network-related projects, including upgrades, migrations, and new site deployments, managing changing priorities where required.
- Ensure the security of network infrastructure, including firewalls, access controls, and monitoring systems, maintaining robust protection of internal and external services.
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.
Please see attached job description and personal specification for full list of duties and responsibilities.
