We have an exciting new opportunity for an experienced Sysops Engineer to join the team, providing technical support across the business.
Mayden is passionate about delivering impactful healthcare software that changes what’s possible for clinicians and patients. Come and be part of a team that thrives on working collaboratively to deliver the best possible solutions for our customers.
We are an agile, self managing organisation. Driven by our values of collaboration, contribution, forwarding thinking and transparency. Our team members work together to share the responsibilities of managing the work and achieving our purpose - transforming health and care together.
The role is responsible for:
- ongoing upgrades and improvements to infrastructure and processes, including driving the use of the latest technologies available such as cloud native services
- the security, stability and uptime of production, staging and development environments
- monitoring the above environments and reacting to alerts and issues that may arise in day-to-day operation of the product line
- the maintenance of network, server and storage assets in data centre environments (AWS VPC, EC2, networking etc.)
Our current tech stack includes (but isn’t limited to) Linux, PHP & MySQL, primarily hosted in AWS, using EC2 across 3 Regions with 400+ instances.
How we work
As a systems team we work closely together, pair programming, white-boarding and architecting as a team, and peer reviewing each other’s work. We have fun while we work and are passionate about technology. We work in an agile way and collaborate with developers, data specialists, product owners, UX, account managers and other members of the product and customer experience teams to identify how best to support our products and business.
Skills and experience
- Have 4-5+ years AWS or equivalent experience facilitating secure, high-availability production workloads at scale across multiple environments
- Be able to demonstrate experience with Terraform and Ansible or aligned technologies
- General systems administration experience in multi-layer Linux-based application stacks
- Have experience scripting for production environments in Bash and/or Python
Team working skills
Technical skills are only part of the story. At Mayden our culture is built on how we work together to solve problems. We’re looking for someone who can answer 'yes' to the following:
- Can you demonstrate how you’ve proactively solved problems within a multi-disciplinary team, collaborating with both technical and non-technical colleagues?
- Are you passionate about using technology for good? We look for people who care about the impact of their work.
- Do you have a track record of good self-organisation, communication and a flexible approach to work?
- Are you as keen to learn new technologies as you are to mentor and contribute to the development of others?
Please note:
We use AI tools internally and externally as part of our work, we support our clients to use them thoughtfully, and we know many candidates will use them too. When used well, AI can be a helpful support to, but not a replacement for, human thinking, creativity or judgement.
We strongly encourage applicants to ensure their applications authentically reflect their own experience and capability. Our recruitment decisions are always made by people. We're interested in your skills, your curiosity, and how you approach problems.
If you choose to use AI tools for formatting or assistance, please use them ethically and responsibly, make it clear how and where you have used them, and take care to review and personalise your application accordingly.
How to apply
Please do upload the following on to the portal when you are applying:
A covering letter describing your interest in the role, what you are passionate about and what you think you would bring to the team and to Mayden. (We do read these and enjoy hearing about you and your interests).
Your CV (all those amazing things you achieved and done)
Benefits
We offer a phenomenal working environment, exciting opportunities to learn new skills, and an excellent package of benefits including:
- Life assurance
- Private health insurance
- Company Pension
- Personal training and conference budget
- Onsite gym
- Parking, including EV charging points
- 25 days annual leave plus bank holidays (with the option to buy or sell annual leave after probation is complete
Hours and Location
This is a permanent, full-time opportunity, based at our offices in Oldfield Park, Bath.
Collaboration is one of our four company values - we work best together. We believe there is significant benefit from working face to face when doing so. At the same time, some work may be carried out just as effectively alone and away from the office. We have therefore created a flexible ‘place of work’ policy that asks everyone to be where the work of the day is best completed and overall spend enough time in the office with others to maintain relationships and communication. Many people find this approach means they work in the office 3 or more days a week but this varies according to role and the work they have to do.
You must be eligible to live and work in the UK.
This role is not eligible for sponsorship by Mayden for a skilled worker visa. We are therefore unable to accept applications from individuals who would require an employer to sponsor them for a work permit.
We will review applications as they arrive and this role will therefore close upon receipt of applications reaching our limit or making a successful offer to a candidate.
Please note that successful applicants will be asked to complete a basic DBS check as part of their onboarding process. These checks are processed by the Disclosure and Barring Service (DBS) and will be paid for by Mayden. The need for DBS screening follows requirements from our customers and NHS England.
We look forward to hearing from you!
STRICTLY NO AGENCIES
If this role isn't for you, but you like the sound of working at Mayden, please keep checking our website for some more exciting opportunities coming soon.
Mayden, a growing Bath-based health tech company, is a multi-award-winning organisation recognised for its innovative software, its unique management structure, and its industry excellence.
We love that the work we do makes a difference in healthcare, changing what’s possible for clinicians and patients. Come and be part of a team that thrives on working collaboratively to deliver the best possible solutions for our customers.
We are an agile, self managing organisation. Driven by our values of collaboration, contribution, forwarding thinking and transparency. Our team members work together to share the responsibilities of managing the work and achieving our purpose - transforming health and care together.
We offer a phenomenal working environment, exciting opportunities to learn new skills and an attractive package of benefits including private health insurance and pension.
