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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
About the Role
JLL Rating is seeking an experienced Rating professional to join our 55-strong team of dedicated business rates specialists operating across our UK office network. This role focuses on delivering specialist Investor/Developer business rates advice to clients across London and the Southeast.
Our Rating team advises on and manages business rates liabilities for leading property investors and developers, delivering industry-leading technical advice while maintaining strong, trusted client relationships. Depending on your level of experience, this role combines expert technical delivery with varying degrees of responsibility for client leadership, team mentorship, and business development.
Based at 1 Broadgate, EC2 – JLL's flagship London headquarters in the heart of the City. This state-of-the-art workspace provides exceptional facilities and collaborative environments, positioning you at the centre of the capital's commercial real estate market with unparalleled access to clients, partners, and the broader JLL network. The office benefits from excellent transport links and sits within one of London's most dynamic business districts.
Key Responsibilities:
The scope and seniority of responsibilities will align with your level of experience:
Client Service & Relationship Management
Deliver exceptional business rates advisory services to Investor and Developer clients
Schedule and conduct regular client update meetings, providing clear strategic guidance
Prepare accurate, timely client reports detailing portfolio performance and opportunities
Build and maintain strong relationships with clients and across the wider JLL team
Identify opportunities for additional services and cross-selling within client relationships
At senior levels: Lead key client relationships and strategic account development
Technical Delivery
Inspect properties and accurately measure buildings for business rates valuation purposes
Review client business rate demands and refunds with precision
Identify and action rate-saving opportunities across client portfolios
Prepare high-quality submissions to the Valuation Office Agency (VOA) to challenge and reduce liabilities where appropriate
Manage Check, Challenge and Appeal processes through to Valuation Tribunal, including case presentation
Develop and implement strategies to optimize vacancy-related business rates positions
At senior levels: Provide technical leadership and quality assurance across complex mandates
Business Development & Team Contribution
Actively contribute to growing our Investor/Developer client base
Support team members and collaborate effectively to deliver comprehensive client solutions
Contribute to achieving client satisfaction and JLL Rating financial targets
Manage workload, diary, inspections, and expenses efficiently and independently
Liaise with other JLL teams and external professionals to provide integrated client service
At Associate/Director level: Lead business development initiatives, mentor junior team members, and contribute to strategic team direction
Essential Requirements:
Qualifications & Experience
RICS qualified Chartered Surveyor with commercial practice surveying background (corporate, public sector, or private practice)
Surveyor: Minimum 2-3 years post-qualification experience in a Rating team
Senior Surveyor: Minimum 5 years post-qualification experience with demonstrated technical competence
Associate: Minimum 8 years post-qualification experience with proven client leadership and business development track record
Director: Minimum 10+ years post-qualification experience with established market profile, senior client relationships, and team leadership capability
Current, demonstrable technical competence in business rates advisory work
Up-to-date knowledge of business rates legislation and ability to apply it to develop client recommendations
Technical Skills
Proficiency with core business applications (Word, Excel, Outlook, MS Teams)
Experience with rating-specific systems (e.g., Riverlake, Analyse, Rates Data, Experian Goad, CalcuRate)
Professional Competencies
Strong relationship-building skills with clients and internal stakeholders
Excellent written and verbal communication, with particular strength in report writing
Effective presentation skills for client meetings and Valuation Tribunal proceedings
Professional, articulate telephone manner
Collaborative team player who recognizes and supports colleagues' contributions
Commercial awareness with ability to identify business development opportunities
At senior levels: Demonstrated leadership, mentoring ability, and strategic thinking
What We Offer
This role offers the opportunity to work within one of the UK's leading business rates advisory teams, handling high-profile Investor/Developer mandates while contributing to the continued growth of our specialized practice. You'll benefit from the resources and collaboration opportunities available across JLL's integrated property services platform, all from our flagship London office that provides a premium working environment and puts you at the heart of the City's commercial property market.
We welcome applications from professionals at various career stages and will match the role scope and seniority to your experience and expertise.
Location:
On-site –Birmingham, GBR, London, GBR, Manchester,GBR
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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