Technology analyst Work, Jobs in Edinburgh (with Salaries)

IT Service Desk Analyst - Edinburgh
Anderson Strathern LLP —Edinburgh
- Full-time
- Windows
- Microsoft Office
- Travel
- Life insurance
- Referral programme
Quick apply
12d
IT Service Desk Analyst - Edinburgh
Anderson Strathern —Edinburgh
- Windows
- Microsoft Office
- Continuous improvement
Graduate Operations Analyst (Aug 26 Start Date)
Clearwater Analytics —Edinburgh
- Bachelor's degree
- Accounting
- Organisational skills
- Employee discount
Quick apply
5d
Technical Data Analyst
Clearwater Analytics, LLC —Edinburgh
- Writing skills
- Java
- Databases
Quick apply
5d
NOC Analyst
Computershare —Edinburgh
- 12 hour shift
- Hybrid work
- Linux
- In-person
- Communication skills
- Work from home
Governance Risk and Compliance Analyst
Tesco Insurance —Edinburgh
- £54,600 - £65,520 a year
- Full-time
- Hybrid work
- No degree
- Travel
- Communication skills
- Employee discount
12d
CASS Reconciliations Analyst
FNZ —Edinburgh
- Full-time
- Continuous improvement
- Communication skills
- Analytics
- Paid training
- Life insurance
14d
ERP Business Analyst
MacTaggart Scott —Loanhead
- Full-time
- ERP systems
- Continuous improvement
- In-person
- Free parking
- Annual leave
Quick apply
Senior Analyst, Project Administration Support, Asset Pricing Team, Audit and Assurance – 12 month FTC
Deloitte —Edinburgh
- Hybrid work
- No experience needed
- Communication skills
- Time management
Scrum Master
Version 1 —Edinburgh
- Full-time
- Hybrid work
- Continuous improvement
- Product management
- Employee assistance programme
- Employee discount
Quick apply
13d
QC Analyst
NextPharma —Livingston
- Full-time
- Microsoft Word
- Computer literacy
- Quality control
- Free parking
- Health & wellbeing programme
Quick apply
8d
Service Desk Analyst
Ingenico —Dalgety Bay
- 8 hour shift
- Computer literacy
- Quick service & fast food restaurant
- Computer skills
- Free parking
7d
Security Analyst, Shift Work
National Westminster Bank PLC —Edinburgh
- £32,895 - £46,440 a year
- Weekend availability
- Hotel
- School
- Annual leave
6d
Join the Growing Cyber Security Practice at Methods
Methods Business and Digital Technology —Edinburgh
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
Senior Finance Analyst
Scottish Power —Edinburgh
- From £55,200 a year
- Analysis skills
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
5d
Configuration Analyst- Edinburgh
FDM Group —Edinburgh
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
13d
Workday HCM Configuration Specialist (UK based)
RSM UK —Edinburgh
- Full-time
- Hybrid work
- Presentation skills
- Agile
5d
Client Delivery Advocate - Analyst
iCapital —Edinburgh
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Computer Science
Sonata Application Support Engineer
Cognizant —Edinburgh
- Full-time
- Hybrid work
- SQL
- Continuous improvement
- Agile
Principal Analyst - Wind Supply Chain and Technology
Wood Mackenzie Limited —Edinburgh
- Organisational skills
- Communication skills
Quick apply

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technology analyst jobs near edinburgh

IT Service Desk Analyst - Edinburgh

Anderson Strathern LLP
Edinburgh

Quick apply

Job details

Permanent | Full-time
12 days ago

Benefits

Cycle to work scheme
Company pension
Life insurance
Referral programme

Qualifications

Technical troubleshooting
Desktop support
Driving Licence
Incident queue management
iOS
User account provisioning
Microsoft Office Suite
Windows
Microsoft Office
User account management
iManage
Technical writing
Application support
Communication skills
Mobile devices

Full job description

We are seeking an experienced and proactive IT Service Desk Team Leader to join our dynamic IT department based in Edinburgh.

Anderson Strathern is a modern, innovative law firm. We’re proud of our history but firmly focussed on an exciting future, one that embraces technology and smarter ways of working. We’re independent, and proudly so.

As Investors in People and Investors in Young People Gold award holders, we will provide you with comprehensive training and support.

In this role, you will serve as a key member of the team that acts as the first point of contact for all IT-related requests and incidents. You will provide 1st and 2nd line support across a wide range of systems and technologies, including laptops, printers, software applications, and mobile devices.

Although primarily based in our Edinburgh office, occasional travel to other offices may be required.

As a IT Service Desk Analyst, you will be expected to

Act as the first-line response for IT support requests and incidents.
Prioritise, and manage Service Desk calls to resolution.
Investigate and troubleshoot issues, escalating where necessary.
Communicate effectively with users to provide updates and support in non-technical language.
Create and manage user accounts across various systems.
Monitor and release quarantined emails via mail sweeping tools.
Support the setup and maintenance of remote working environments.
Develop and maintain clear and up-to-date Service Desk documentation.

Technologies and Tools Supported

Dell Laptops
Windows 11 Operating System
Microsoft 365 Suite
Two-Factor Authentication tools
BigHand Digital Dictation system
iManage Work10 (Document Management System)
iOS Mobile Devices

About you

A minimum of 12 months of IT Support or Service Desk experience, preferably in the Legal, Financial, or Professional Services sectors.
Strong working knowledge of Microsoft Windows OS and Microsoft Office applications.
Good understanding of audio/visual equipment and technologies.
Excellent problem-solving skills and a continuous improvement mindset.
Strong communication and interpersonal skills with the ability to explain technical concepts in layman's terms.
A proactive approach to IT security and user support.
A flexible, team-oriented attitude and willingness to assist across a broad range of tasks.
A full UK driving licence is preferred but not essential.

What you will get in return

On-going career development and progression opportunities
Supportive and collaborative team culture and work environment
A competitive salary and benefits package

Anderson Strathern is an equal opportunities employer. Our policy is to recruit, develop, nurture and retain a diverse workforce following the guidelines of the Equality Act 2010.

Job Types: Full-time, Permanent

Benefits:

Company pension
Cycle to work scheme
Life insurance
Referral programme

Ability to commute/relocate:

Edinburgh EH3: reliably commute or plan to relocate before starting work (required)

Application question(s):

Please state your salary expectation for this position?

Experience:

Legal, Financial or Professional Services sector: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

technology analyst jobs in edinburgh

IT Service Desk Analyst - Edinburgh

IT Service Desk Analyst - Edinburgh

Graduate Operations Analyst (Aug 26 Start Date)

Technical Data Analyst

NOC Analyst

Governance Risk and Compliance Analyst

CASS Reconciliations Analyst

ERP Business Analyst

Senior Analyst, Project Administration Support, Asset Pricing Team, Audit and Assurance – 12 month FTC

Scrum Master

QC Analyst

Service Desk Analyst

Security Analyst, Shift Work

Join the Growing Cyber Security Practice at Methods

Senior Finance Analyst

Configuration Analyst- Edinburgh

Workday HCM Configuration Specialist (UK based)

Client Delivery Advocate - Analyst

Sonata Application Support Engineer

Principal Analyst - Wind Supply Chain and Technology

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