Customer communications manager Work, Jobs in Abbotskerswell, Dev (with Salaries)

General Administration / Online community Management / HR Administration
Tubers Academy Ltd —Torquay
- £14,040 - £21,060 a year
- Overtime
- Social media management
- Databases
- Experience working with children
Quick apply
5d
Customer Communications Manager
South West Water —Exeter
- Management
- Communication skills
- Annual leave
- Employee assistance programme
Operations & Executive Manager
Tide and Trove —Exeter
- £35,000 - £45,000 a year
- Full-time
- Microsoft Word
- CRM software
- Google Suite
- Employee discount
- Flexible schedule
Quick apply
Facilities Manager
Retirement Villages Group —Abbotskerswell
- Full-time
- Leadership
- School
Quick apply
Administrator- Property Transfer
Innovus —Torquay
- Up to £25,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- Administrative experience
Quick apply
10d
Property Manager - Part Time
Kingsdale Group Ltd —Plymouth
- £20,800 a year
- Part-time
- Microsoft Word
- Hospitality
- Management
- Free parking
Quick apply
11d
Regional Coordinator
Churchill Group —Newton Abbot
- £27,976 a year
- Temporary
- CRM software
- Maths
- Organisational skills
- Employee discount
- Sick pay
Quick apply
Assistant Property Manager
iMove Estate Agents —Newton Abbot
- £26,500 a year
- Full-time
- Administrative experience
- Data entry
- In-person
Quick apply
7d
Marketing Coordinator ( FTC Maternity cover )
Rockfish Restaurants —Exeter
- £34,000 a year
- Full-time
- Hybrid work
- Social media management
- Restaurant
- Communication skills
Quick apply
12d
Customer Service Advisor 12 Month Fixed Term Contract
Olleco —Newton Abbot
- £10,998.80 a year
- Full-time
- Communication skills
- Employee assistance programme
Quick apply
Client Experience Supervisor
Bramah Safeguarding CIC —Exeter
- £32,000 - £35,000 a year
- Full-time
- Team management
- In-person
- Training & development
Quick apply
Outbound Logistics Manager
Wilton Bradley Ltd —Newton Abbot
- £40,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- In-person
- Free parking
- Employee discount
Quick apply
Contracts Manager
QMS Ltd —Newton Abbot
- £43,500 a year
- Full-time
- Customer service
- Project management
- Construction experience
- Free parking
- Life insurance
Quick apply
AREA MANAGER
Domino's —Torquay
- £33,000 - £36,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Flexitime
- Work from home
CATEGORY MANAGER / SENIOR CATEGORY MANAGER
Wilton Bradley —Newton Abbot
- Full-time
- Business development
- Communication skills
- Free parking
- Sick pay
Hotel Management - Hotel Manager
Premier Inn —Torquay
- £32,500 - £34,500 a year
- Full-time
- Bar
- Hotel
- Leadership
- Annual leave
- Employee discount
Quick apply
5d
Operations Coordinator
Mantracom LTD —Paignton
- £26,500 - £31,500 a year
- Full-time
- CRM software
- Organisational skills
- In-person
- Free parking
Quick apply
Independent Living Manager
The Guinness Partnership —Exeter
- £40,804 a year
- Full-time
- Computer literacy
- Travel
- Computer skills
11d
Senior Sourcing Manager
University Hospitals Plymouth NHS Trust —Plymouth
- £49,387 - £56,515 a year
- Full-time
- Hybrid work
- University
- Travel
Final Mile Territory Manager
Evri —Paignton
- £35,000 - £39,000 a year
- Full-time
- Remote
- Analysis skills
- Continuous improvement
- Organisational skills

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customer communications manager jobs near abbotskerswell, dev

General Administration / Online community Management / HR Administration

Tubers Academy Ltd -
Torquay

Quick apply

Job details

Part-time
£14,040 - £21,060 a year
5 days ago

Qualifications

Live chat
Supplier ordering
Adobe Photoshop
Website management
Customer service call handling
Purchase orders
Inbound customer enquiry call handling
Social media management
Prevent duty guidance
Incoming mail sorting
Filing
Complaint handling
Databases
Final Cut Pro
Social media platforms
Onboarding coordination
Experience working with children
Purchase order creation
Procurement support
Client services
Human resources
Right to Work Check
Recruiting
Contracts
Front desk
Computer skills
Customer interaction
Communication skills
New starter paperwork completion for onboarding
Time management

Full job description

About Tubers Academy:

Tubers Academy is a forward-thinking digital creators academy and creative space for young people aged 7–24, including those with additional needs. We provide hands-on learning in video production, digital creativity and structured gaming, helping young people develop skills, confidence and self-expression in a safe and supportive environment.

We currently have centres across Exeter, Torquay, Taunton and Barnsley, with further sites planned. We are a growing organisation passionate about making a positive difference through creativity, technology and inclusive learning.

If you’d like to find out more about our courses, sessions and spaces, head over to our website: tubers.uk

Job Requirements

Based either at Torquay HQ or Exeter, the applicant will ensure proper flow of all customer service and admin procedures for all recreational services , support the Senior Leadership Team by carrying out common duties and effectively communicate with the Appropriate teams , Maintain a positive and friendly company image by acting as the first line of contact to visitors, customers, and vendors in person, online, and via telephone. Effectively manage communication and actively engage with members and parents via company social media accounts and Tubers Community, our private social media platform. Manage competitions, virtual events, scheduling Weekly News Letters across multiple platforms. Manage day-to-day HR administration, including recruitment support, onboarding, employee records and general HR processes

Nature of the role

This is a hybrid flexible role with up to 30 hours with times available during evenings and weekends, including Sundays when required.

Applicants must be flexible to work overtime when required and cover shifts as and when needed. Whilst most shifts will be routine, Tubers host regular events and birthday parties that will also be a part of the successful applicants responsibilities upon agreement. Whilst the position is hybrid, candidates will be required to work onsite between the hours of 9:30am - 2:30pm.

Key responsibilities:

The key responsibilities below are associated with the role of admin and community manager and are not exhaustive.

Manage correspondence by maintaining multiple email inboxes and sorting mail.
Answer phone calls, address customers questions about new products, services, promotions or transfer them as necessary.
Investigate and resolve customer complaints, resolve complaints quickly and patiently.
Learns how to use multiple database systems and technology to deliver great customer care.
Help customers register online and process their orders.
Maintain thorough and accurate customer service records across various databases.
Keep confidential records and financial information private and secure.
Assists customers in merchandise purchase orders submitted by telephone, email, live chat or instant message.
Order merchandise from suppliers and ensure timely delivery.
support website functions and social media profiles.
Engage with members via public social media accounts and our private Tubers Community.
Manage content and conversations across multiple platforms.
Undertake any other duties that may be necessary and that are appropriate to the level/grade of the job.

General:

Comply with all Company Policies and legal requirements with special reference to Health and Safety; Data Protection, Safeguarding, Prevent and the promotion of Equal Opportunities at all times
Travel as required for business to support other establishments and to meet wider business needs
Maintain and promote workplace as a clean and healthy environment

HR Administration

Manage day-to-day HR administration and maintain accurate employee records.
Support the recruitment process, including preparing documentation and coordinating interviews.
Manage new starter onboarding, including contracts, right-to-work checks and induction paperwork.
Maintain and update HR systems, personnel files and staff documentation.
Support the administration of holidays, sickness absence and other employee records.
Assist with leavers and offboarding processes.
Provide general HR administrative support to managers and employees.
Ensure HR documentation and processes are completed accurately and in line with company policies.

Safeguarding

Tubers Academy Ltd. is committed to safeguarding and promoting the welfare of all customers and staff, including children and young people, and expects all staff to share this commitment.

Skill Specification:

You will find below a list the skills, qualifications, personal qualities and additional requirements necessary for the role. These will be defined as either ‘essential (E)’ or ‘desirable’ (D).

Skills required:

Effective communication skills (E)
Time management skills (E)
The ability to work independently (E)
Experience of working with children aged 7-17 years (E)
Experience of working with children with additional needs, SEN (D)
Confidence to resolve issues with both customers, their families and team members (E)
Keen problem solver with a positive attitude (E)
Strong IT skills, specifically with MacOS (E)
Knowledge of YouTube culture, popular YouTubers and content trends. (E)
Knowledge of video games and internet culture. (E)
Knowledge of editing software including Final Cut Pro X (D)
Ability to use design software such as Adobe Photoshop and Illustrator. (D)

Qualifications required:

Example:

A range of GCSEs A* to C or equivalent.

Personal qualities required:

Example:

Able to engage positively with both our members, their families and the Academy team.
Experience of working with a diverse customer base and team.
Works with enthusiasm and wants to see both personal and team growth.
Takes pride in both the teams and their own success.
Able to think quickly and creatively in any situation.

Training Description:

Tubers Academy believes that effective training and support is critical for all team members to succeed and thrive in their roles. The successful candidate will be required to undertake training on both the technology and business procedures and policies. In-house training listed below but not limited to:

IT systems, hardware and software used within the Academy setting.
Basic video production and video editing training.
Policies and Procedures of our service.
Continuous CPD and training as agreed.

This role is subject to an enhanced DBS check with a 6-month probationary period.

Job Types: Part-time, Permanent

Pay: £14,040.00-£21,060.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer communications manager jobs in abbotskerswell, dev

General Administration / Online community Management / HR Administration

Customer Communications Manager

Operations & Executive Manager

Facilities Manager

Administrator- Property Transfer

Property Manager - Part Time

Regional Coordinator

Assistant Property Manager

Marketing Coordinator ( FTC Maternity cover )

Customer Service Advisor 12 Month Fixed Term Contract

Client Experience Supervisor

Outbound Logistics Manager

Contracts Manager

AREA MANAGER

CATEGORY MANAGER / SENIOR CATEGORY MANAGER

Hotel Management - Hotel Manager

Operations Coordinator

Independent Living Manager

Senior Sourcing Manager

Final Mile Territory Manager

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