Role purpose
NODA is seeking an organised and creative Marketing & Membership Assistant to support our marketing activity, website and social media presence, membership services, and PantoScripts licencing. This is a varied, hands-on role suited to someone with a strong interest in theatre who enjoys both creative content work and administrative coordination.
Key responsibilities
Marketing & Communications
- Assist in creating social media, print and other online materials at a national and regional level.
- Manage social media pages by posting updates and responding to comments and messages.
- Use a social media content calendar to plan and organise posts.
- Generate NODA-branded content, drawing on Adobe Creative Cloud software.
- Research and gather content from NODA groups to feature in social media posts.
- Organise NODA Today magazine images sourced from groups’ show photos.
- Assist the current President with managing posts on the NODA President page.
- Assist in maintaining the NODA and PantoScripts websites.
- Use website analytics to assess the effectiveness of ongoing campaigns and understand user behaviour on the site.
- Prepare and deliver promotional presentations.
- Support Summer School marketing alongside the Summer School team, including attending Summer School to create content.
Membership Services
- Onboard new members.
- Process renewal payments at renewal time.
- Handle member queries by telephone and email.
- Track, order and fulfil Long Service awards, including liaising with suppliers.
- Support the membership services department, including answering customer queries and handling award and pantomime sales.
PantoScripts
- Support the current ongoing script project: rebranding and uploading scripts.
- Engage with current authors.
- Manage back-end CRM processes, including uploading and adding new authors alongside royalties.
- Track new licences.
- Support marketing of PantoScripts.
General
Undertake additional tasks to meet project-based objectives, as well as general office tasks as required.
Person specification
Essential
- Proven organisational skills.
- Proven communication skills, including confident telephone and email handling.
- Good time management skills.
- Works well as part of an effective team.
- Keen eye for detail.
- Excellent knowledge of MS Office software, including strong use of Excel and Adobe Creative Cloud
- Proven ability to deliver creative elements of projects on brief and on.
- Interest in theatre.
- Strong communication skills and the ability to collaborate effectively within a small team.
Desirable
- Experience with email marketing platforms (e.g. Mailchimp) and CMS systems.
- Knowledge of motion graphics or video editing (e.g. Adobe After Effects, Premiere Pro).
- An interest in or knowledge of amateur theatre.
- Experience working within a charity, membership organisation, or arts sector context.
What we offer
NODA operates a hybrid working policy - 3 days at home/2 days (Tue and Thu) in the Peterborough office.
A creative role at the heart of a nationally respected performing arts organisation.
A supportive, collaborative team environment.
Opportunities for professional development and skills growth.
The chance to make a meaningful contribution to amateur theatre across the UK.
Holiday entitlement - 25 days plus bank holidays (3 days required due to Christmas closure)
Birthday leave - day of (or Fri/Mon if over the weekend)
NODA operates a company pension. If eligable, you will be automatically enrolled in this scheme. NODA will make a maximum contribution of 5%.
Please note, we will not accept applications from agencies
All applicants must have the legal right to work in the UK. Prior to commencing employment, the successful candidate will be required to provide original documentation or a share code verifying their eligibility.
About NODA
NODA is the largest membership organisation for amateur theatre in the UK, representing over 2,000 member groups and supporting hundreds of thousands of performers, directors, and production teams. NODA provides guidance, training, and resources that help amateur theatre companies to produce shows to the highest possible standard.
Contract
12-month fixed-term contract, with the possibility of becoming a permanent full-time position at the end of the contract, subject to organisational needs, funding and satisfactory performance.
Pay: £30,000.00 per year
Benefits:
- Company pension
- Work from home
Work Location: Hybrid remote in Peterborough (Cambridgeshire)
